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June 2023 by Judy Bowers
sorry rort.
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December 2022 by Clint Shepherd
I drove 30 minutes, one way, to buy a simple shower faucet. I was turned away at the door and told nobody could help me because they didn't have enough staff. 3 cars in the parking lot. "Come back Monday," as if that's an option for someone with a job. I won't be back
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July 2022 by Dad G.
I returned an unopened bathroom faucet. they charged me $125. to put it back on the shelf. the gentleman that I returned it to, told me that it's their policy to charge 25% restocking fee. the policy posted stated: if unopened a $10 restocking fee. Further down on the policy it stated: if installed there is a 25% return fee. before installing the faucet the contractor saw that this particular faucet would not work. He purchased a faucet from Home Depot that fit our granite top. what happened to me is total BS.
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December 2021 by Heather Zurisko
We had a wonderful experience with Crescent! We hired them to install new glass shower doors in our renovated bathroom. Our needs and shower opening were a bit unique and required a good deal of planning. Michael was awesome to work with - very kind, thorough and patient throughout the entire process! Along with JJ, who handled the measure and install with his son, they helped us come up with a beautiful design and they made sure everything was perfect! Highly recommend Crescent!
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December 2021 by Lori
Worst place I could've gone !! Personal design consultant, ok, that didnt get the height right for my vanity and vessel sink to work together!! Got vanity installed, had to have it uninstalled & get legs cut off vanity, then reinstalled!! So I had to cancel countertop installation & reschedule that. Then realized the doors on vanity had holes & deep scratches on them. Doors were replaced, and now not even 3 months after installed the track fell completely off 1 side of bottom drawer. For a vanity that was over $1000 !!!
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December 2021 by Farman Kn (Javad Kn)
Truckers. Place is not bad just kinda of tight location under the bridge you guys have to turn into bridge on little street dont get scare make turn on that street and go down under the bridge ,store is on right side .But dock is behind the store so from now they will guide you throughOr when come to store than go ahead turn right when there is no more road to go then goto junkyard make right turn pass track as soon you passed make right turn right away keep going thats it you are at dock big room make u turnGood luck.
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December 2020 by Marie
I consulted with Lola yesterday regarding a bathroom renovation that is long overdue. Even though I was not physically in the store and had not yet made a purchase, she took the time to answer all of my questions and proposed a total amount that far exceeded the competitors. I will most likely order from them and exclusively work with her! She is friendly and was able to ease my anxiety about moving forward! I will update my experience after all is said and done!
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December 2020 by Tim Meneely
We had a terrific experience with Steve. The selection is incredible.
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December 2019 by Patty Dineen
Super helpful with advice and ordering.
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December 2019 by Melinda Guinn
Great selection of bathroom and kitchen design features on the showroom floor and very personable and helpful customer service experience. Nice that several items were in stock for closer examination. Parking area is a little bumpy, but that's par for the course in Pittsburgh. :)
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December 2019 by Jennifer Barrett
Load/unloading dock area is a pain to get to. Lots of junk cars in the way. It is tight area. Once in the dock. Fast unloading tho
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December 2019 by Ronald Makay
I was able to find a hard to find item. I am happy, my client is ecstatic.
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December 2018 by Rebecca G
We had a horrible experience at Crescent Supply. I can't speak for the representative for the kitchen area, but the woman who was on staff for the bathroom materials was extremely unhelpful. We even made an appointment in advance so they knew we were coming. She didn't seem to want to get out from behind her desk, and didn't even find a catalog for me to look at. It just seemed like she couldn't be bothered to talk with us to find something that would fit our needs. It was a really disappointing customer service experience. We went to Niklas supply afterwards and had an amazing experience! I would skip Crescent and try Niklas!
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December 2018 by Abby Cunningham
Lola has been servicing clients of mine for years. She is one of the most prompt and thorough sales reps I have had the pleasure of working with. Always calls back, always follows up, and always has been a joy to work with.
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December 2018 by Mark Bittinger
Very disappointed in the women downstairs. Too lazy to get up and help us and explain shower options. At this time, we were the only customers in there. The older woman had time to stand and complain about customers out loud to the other women that was there instead of helping us. We will not be going back for sure.On another note, the receptionist where we entered and exited was very polite.
