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March 2024 by Tom Anderson
Everyone has an opinion, but buying in bulk has nothing to do with being in a cult or requiring wealth, as other reviews mention. Lack of spatial awareness can be an issue in random parking lot, the whole lot is empty yet someone will park next to you. In the end, some people always find something to complain about. In reality, Costco is a 5 star business on every level.
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September 2023 by Eric Hazen
This place is chaotic and stress inducing!!! There is no spatial awareness by fellow customers. Prices are okay if you have a dozen people to buy for, but mostly this is for rich familes and religious cults. What a weird place.
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December 2020 by Not I.
Garbage store. We pay for a membership here yet they are constantly out of stock or so many different things it's ridiculous. The pandemic is no excuse because some of these items are in stock at many other places. This store just doesn't care because it gets people in the store buying things even though what we really need is not in stock. I regret even buying a membership here and will not be renewing it because this store is such a joke.
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March 2020 by Mary L.
Great store with friendly staff no matter how busy they are. You cannot beat the service or prices.
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January 2020 by Kelly M.
Store was clean and well-stocked. On a Sunday at about 1:30 pm, there were lots of samples (if you're into that kinda thin) spread out all around the store. However, keep in mind that on the weekend, some people seem to literally visit the store for the samples, so the crowding around waiting for their turn, combined with sitting there consuming it, makes navigating most of the food department a bit irritating after a while. Prices are clearly displayed and there are associates in the designated areas to assist you if needed. The parking lot is quite a mess, but that's what you get with this type of store- lots of people everywhere. Cashier was friendly and her assistant unloaded the rest of our items from the shopping cart. There is also a good counter with a some pretty good deals on food items like hot dogs, pizza, and soft drinks. I didn't visit but lots of people were eating at the tables after they finished with their shopping, with their shopping carts close by. Also, don't forget to keep your receipt handy after you check out- they check it at the door and mark it as being inspected.
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January 2020 by Kayden C.
It was super easy to join and the staff was very helpful with any questions we had. The place was very clean and easy to navigate.
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December 2019 by Lila S.
This place was busy, the ice cream machine in the little cafe is broken, and they didn't have a mechanic at the time so that's why mom and I decided not to order anything from there.Its unacceptable not to have someone not fix a machine right way especially in an area that very busy. The deals were good, but it is unacceptable to charge people for a membership just to be able to shop at a store. This place is really close to Pittsburgh, so it's time to add more cashiers and time to add more mechanics, and even raise their wages to be able to run a business smoothly because theres retailers and restaurants everywhere in Allegheny County.
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December 2019 by Jonathan C.
PHOTO DEPARTMENT IS HORRIBLE!!!!!!! Drove all the way to Costco to find out there machine was broken and never got an email. Thanks for nothing
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December 2019 by Krista Z.
I line going to this Costco ... seems like they have a bit more in this store than the other one closer to Pittsburgh. Today we went during a Steeler game - so not as many people but also not as many samples ( or what I like to refer to as "lunch"). We went in for a few items that they had in the end that was ending - for what we needed - always stocked well. I took a star away because the restrooms were ... gross!!! Check out was easy and the staff was friendly. All in all will def be back - especially at this time of the year - their pumpkin pie is really good.
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November 2019 by Joy C.
So I've only been to a total of 2 Costco's. This location being one of them and I am completely satisfied with this location. They offer a lot of organic items which is pretty much all I get. The organic produce is a bit hit or miss and sometimes the expiration date is only a few days out. That would be my only complaint, I wish the expiration date was further out so the food didn't spoil so quickly. They offer a lot of samples which is nice to be able to try different foods before buying an item in bulk. They also have good sales.
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October 2019 by Elaine G.
Whatever you do, don't try to upgrade or change your membership. They do not know what they are doing! For 2 months I've been trying to straighten out my membership which is linked to the Citi credit card. Don't let them talk you into anything, I used to love Costco but now they have wasted hours of my time and still nothing is resolved!
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August 2019 by Michelle B.
I love Costco but this location is expensive. Came here to grab a few essentials and couldn't believe the prices. Steak and seafood was well over $50 for the same items I purchase at my home Costco (in nyc) for less than $30. It's clean and the employees are friendly and they have everything all the other Costco's have but you need to shop wisely or you'll break the bank ;)
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June 2019 by Eva R.
Costco is a special place for my family. My dad has always enjoyed going, so I honestly now enjoy going as well. This is my favorite Costco in the Pittsburgh area. They have a good selection and quantity and is pretty well organized. I always enjoy the samples! Can't beat their 4.99 rotisserie chicken. That can always be found in our cart. Their prices really are great! We have bought everything from fruits and vegetables to electronics and furniture. The quality is always great and prices really are too. Also, their return policy is very good if you are unhappy with your purchase. Can't go wrong with going to Costco. Don't forget to get gas while you're these!
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May 2019 by Marie D.
I don't normally take the time to do this but my experience was so horrible I had to. Went to Costco auto to get my tires fix. I was told it would take them two hours to fix, I thought oh? It shouldn't take that long it's a five minute job, but ok I don't mind. I ask them if I can leave the car they said yes, they'll call me when it ready. Two and half hour later I got a call telling me it was ready. So ready for them meant they fixed the whole that was in my tire but they didn't put it back on the car. So I'm guessing everyone drives around on a three wheel car? They said oh well that part takes an hour? Another hour to put the wheel back in my car. I said listen I have to get to work it's only take a second to put the wheel back on. Than this person had the nerves to tell me that there were people who had appointments? Ok now I'm starting to get mad. I said ok so after waiting two and half hour you called me to let me know it was ready than you have the nerve to ask me to wait another hour because it's not ready?? So pulled the car to the side while they're all there starring at me, I fixed the car right in front them. It took two seconds to put the wheel back on the car. There's a reason why they make you pay before the service. Worst service ever. The worst experience never ever going back and if I know anyone else who goes there I would not recommend it to anyone at all.
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April 2019 by Katie M.
A terrible location over many visits. On one visit my boyfriend and i were stopped at the entrance and asked if the member card i showed was actually ours while others were allowed to walk right in. They tried to cover it by saying they just wanted to make sure we weren't going to use a check to pay because if the card wasn't ours it wouldn't work. Not that it was much of a cover. On another visit a cart corraller saw us standing next to the carts and instead of asking us politely to move so he could bring in his new line of carts, he trapped us between the two sets of carts, hitting me with his line and pushing me into the carts at our back. He never said a word, only smiled. On another visit we went to the cafe to order food and i went up with my boyfriend to order separately. When the cashier was finished serving my boyfriend she walked away and the other cashier asked if i was waiting in line because "sorry" but i was now at the back of the long line. And without fail every time my boyfriend who has long black hair down his back goes up to get a sample from a cart he smiles and says hello and the elderly woman at the cart gives him a dirty look.
