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January 2024 by Lee Van-Cleef
These folks are the best. Yes they get pretty busy out there but that does not stop them providing AMAZING customer service. Every person who works in the tire center will certainly go above and beyond to help in any way they can. I have purchased tires for our 3 family vehicles from Costco (Robinson) for 20 years. I have never has a bad experience. I will be a customer for ever.
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September 2023 by Z A
These guys work fast. Profession al and courteous. I love Costco tire center
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August 2023 by Anand Vishwakarma
bad experience. Most unfriendly staff. Their manager had to interfere with mechanic for his behaviour
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August 2023 by Manikandan P.
HORRIBLE PICTURE VERIFICATION:During my last few visits, the staff are verifying the membership card and the picture (both Self-checkout and regular check out lanes). The process seems to be fair - except for the flawed Costco's policy and the rude behavior of the staff. My picture was taken 9 years ago when I take the initial picture and Costco does not have the policy to take a recent picture during the renewals every year. The lady in the checkout counter was very rude and sarcastic and made some personal remarks asking 'Who is the picture?' etc. Obviously the physical appearance of people going to change over the years. Why don't you take a new picture or politely ask for another form of identification. The staff do neither and just make personal remarks as if they follow the prompt like a robot. If this harassments continue to happen, I am switching over to Sam's or BJ's.
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June 2023 by Ernestine L.
I have been a member for years. I used to love the Robinson location but lately I have had nothing but horrible experiences. The service has really gone down. It seems like the pleasant people that have been there for years are gone and the new people are so rude and every time you ask a question it's an inconvenience which is not the way Costco used to be. I was accosted by a woman in the checkout, telling me at the top of her voice. She needed to see my membership card. I was getting it out of my pocket and she was like come on come on come on. She then looked in my cart and told me I had too many tomatoes in a box. I told her I don't even know what you're saying. She then reached into my cart and took my tomatoes out, I was so angry at the treatment and accusations that I was stealing a tomato, I ended up leaving my groceries behind , what is happening at that location.
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June 2023 by Chuck M
Third set of tires purchased from Costco and never a problem. You'll save more than the membership cost by purchasing tires here. Quick, installed tires and tire sensors all in less than an hour.
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April 2023 by reviewer pgh
My tire installation improperly and it felt unsafe to drive
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March 2023 by David B.
I buy certain things here, the bananas and avocados are amazing. The location is not ideal for me, I prefer the Homestead location. But I can sneak in the back route through Kennedy Township.It doesn't always make sense to me which products they carry, but there are plenty of things I like to buy. Sometimes it doesn't make sense for me to buy in bulk, but it can mean good savings if I do.Overall, an enjoyable shopping experience.
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March 2023 by Jenee S.
Our go to for bulk shopping needs! Also the gas prices are lower than regular pumps. Bakery, and pre-made foods are always fast and helpful. Can easily freeze leftovers or any meats not used at best prices.
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January 2023 by Brenda stutzman
Wish we could move there, but have too much income. We would love it!!!
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December 2022 by Lee_Van_Cleef
My wife got a flat tire while out shopping recently. She went to Costco to have the tire repaired. The shop was booked with appointments, Nick fixed her tire and her back on the road in no time. Very good staff. Highly Recommended
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November 2022 by Darren P.
Been going here for 30 years and love it so much I had to move out of state as long as there was a Costco nearby!! The return policy is the best, my IPhone and MacBook has a 90 day return window!!
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October 2022 by Sai Abhilash P.
Costco is amazing wholesale club. You get a lot of deals there. Costco App is there where you can have the deals.
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May 2022 by R. F.
How about labeling your aisles. It certainly would make life easier for your customers who don't want to be there all day.
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April 2022 by Kim T.
Please do not go to this Costco if you have to purchase a large item that needs to be loaded into your car. I have never been treated so poorly especially as I am visibly 7.5 months pregnant. I needed to purchase a recliner for the baby's room. I know for a fact they assist customers in getting large items into their car although I had never personally done it before. Between the elderly woman at the checkout (where you show your receipt) and the area where you have large items are loaded I was repeatedly barked at or ignored. The woman at the exit checking receipts was yelling incoherent directions at me about leaving my groceries at the loading area. And the man who was supposed to assist completely ignored me. Once explicitly told to assist in loading my large recliner ( for my baby's nursery) he made me hold the flatbed while he improperly loaded the item into my trunk. He then left me to load the remainder of my grocery items alone. I don't expect this lack of service from Costco and I can't help but think if I looked more like them I would have been treated better.
