-
June 2024 by Sharon Geary
The Pharmacist, Tetyana, at the Robinson Township Costco is AWESOME!!! I had an issue with a prescription and she went above and beyond to fix an issue caused by another pharmacy. She called me multiple times to keep me in the loop and was able to resolve the issue which also saved me a lot of money on my prescription. Thank you Tetyana!!!
-
February 2024 by Thomas T.
If you like things in hilarious amounts for cheap you've come to the right place! Want a hotdog that can legally be used as a weapon? they got you! Want cheaper gas? An oil drum of cheese? Pretzels by the pound? Pens by the gallon? It's all here and you can reward yourself for participating in capitalism at the end of your visit with a slice of pizza so big a small boat could sail with it. It's American as playing baseball with apple pie. We've been back every week for basically anything we need.
-
August 2023 by Manikandan P.
HORRIBLE PICTURE VERIFICATION: During my last few visits, the staff are verifying the membership card and the picture (both Self-checkout and regular check out lanes). The process seems to be fair - except for the flawed Costco's policy and the rude behavior of the staff. My picture was taken 9 years ago when I take the initial picture and Costco does not have the policy to take a recent picture during the renewals every year. The lady in the checkout counter was very rude and sarcastic and made some personal remarks asking 'Who is the picture?' etc. Obviously the physical appearance of people going to change over the years. Why don't you take a new picture or politely ask for another form of identification. The staff do neither and just make personal remarks as if they follow the prompt like a robot. If this harassments continue to happen, I am switching over to Sam's or BJ's.
-
June 2023 by Ernestine L.
I have been a member for years. I used to love the Robinson location but lately I have had nothing but horrible experiences. The service has really gone down. It seems like the pleasant people that have been there for years are gone and the new people are so rude and every time you ask a question it's an inconvenience which is not the way Costco used to be. I was accosted by a woman in the checkout, telling me at the top of her voice. She needed to see my membership card. I was getting it out of my pocket and she was like come on come on come on. She then looked in my cart and told me I had too many tomatoes in a box. I told her I don't even know what you're saying. She then reached into my cart and took my tomatoes out, I was so angry at the treatment and accusations that I was stealing a tomato, I ended up leaving my groceries behind , what is happening at that location.
-
March 2023 by David B.
I buy certain things here, the bananas and avocados are amazing. The location is not ideal for me, I prefer the Homestead location. But I can sneak in the back route through Kennedy Township. It doesn't always make sense to me which products they carry, but there are plenty of things I like to buy. Sometimes it doesn't make sense for me to buy in bulk, but it can mean good savings if I do. Overall, an enjoyable shopping experience.
-
March 2023 by Jenee S.
Our go to for bulk shopping needs! Also the gas prices are lower than regular pumps. Bakery, and pre-made foods are always fast and helpful. Can easily freeze leftovers or any meats not used at best prices.
-
February 2023 by Vera J.
My boyfriend (20yo) and myself (21yo) have been going to Costco in Robinson township for about 2 years consistently now and I have gone with my grandma since I was a kid. Today we went on our monthly grocery trip for water paper towels and of course grabbed a few extra things along the way. Being young adults we frequently get looks and comments to make sure we aren't stealing. It's something we encounter frequently. But with us both having retail management experience we know it's their job to make sure people aren't shop lifting so we don't ever take it personally. But during our trip today, we were met with aggressive unnecessary comments at the register. We went to self checkout because there were 3 registers open and all of the other registers had lines and my boyfriend worked self checkout so he's pretty speedy. The self checkout cashier came up to us and asked if we wanted to go to a regular register because it would be faster. My boyfriend declined and she insisted again and he told her if she wanted us to go we would and that we didn't mind but she said it was up to us so we continued at self checkout. With a very disgusting tone said to us "you're doing this because it isn't your card aren't you?" He said "no it is my card I'm on my moms account" and showed her the picture of him on the back. She then said "wow! That really does look like you!" Again, in a sarcastic, rude manner. We continued and payed our bill as always, and got our food from the cafeteria, for the last time. After being very obviously disrespected and ignored when we called several times, we will never return to this location that we have spent several thousand dollars at and will be cancelling our membership. If you aren't a young adult I'm sure your experience will be fine, but I personally did not appreciate being disrespected for buying groceries.
-
November 2022 by Darren P.
Been going here for 30 years and love it so much I had to move out of state as long as there was a Costco nearby!! The return policy is the best, my IPhone and MacBook has a 90 day return window!!
-
October 2022 by Sai Abhilash P.
Costco is amazing wholesale club. You get a lot of deals there. Costco App is there where you can have the deals.
-
May 2022 by R. F.
How about labeling your aisles. It certainly would make life easier for your customers who don't want to be there all day.
-
April 2022 by Kim T.
Please do not go to this Costco if you have to purchase a large item that needs to be loaded into your car. I have never been treated so poorly especially as I am visibly 7.5 months pregnant. I needed to purchase a recliner for the baby's room. I know for a fact they assist customers in getting large items into their car although I had never personally done it before. Between the elderly woman at the checkout (where you show your receipt) and the area where you have large items are loaded I was repeatedly barked at or ignored. The woman at the exit checking receipts was yelling incoherent directions at me about leaving my groceries at the loading area. And the man who was supposed to assist completely ignored me. Once explicitly told to assist in loading my large recliner ( for my baby's nursery) he made me hold the flatbed while he improperly loaded the item into my trunk. He then left me to load the remainder of my grocery items alone. I don't expect this lack of service from Costco and I can't help but think if I looked more like them I would have been treated better.
-
December 2021 by Vincent L.
Very similar to other Costcos throughout the country - same dazzling displays of electronics to distract you when you come in, lots of seasonal specials as you move in, and then a long trek to the back of the store whether the produce, meats, seafood, refrigerators/freezers, and other groceries are located. If, at other stores, you've seen the same hors d'oeuvres, macarons, giant heaps of ground beef, and massive bulk packs of batteries that will equip a prepper through an entire nuclear apocalypse, then you've seen it all. The approach to this Costco consists of winding, twisting driveways which, when combined with tons of traffic lights, makes for epic congestion on weekends. It doesn't help that the gas station is located along the same incoming drive - but right in front of the warehouse - which magnifies the congestion further. So come early or late each day if you can.
-
August 2021 by Ralph H.
You can't go wrong with a company who supports its workers with good pay & benefits. With that said this establishment carrys quality product with good pricing. You can't beat their gas prices, especially Super Unleaded which my car takes. Easy 40-50 cents cheaper than gas stations.
-
July 2021 by Allison C.
Anytime I go to Costco I try to go on a weekday because they are extremely busy on the weekends. The checkout lines were moving at a decent pace, and there are self checkout lanes if you only have a couple items. We walked in to only get ingredients for dinner but I ended up purchasing a new desk for my office. I was not able to take it home with me at the moment, so I scheduled with a worker so I could pick it up later today. They helped me load it into the truck and everything went very smoothly. As of right now, a section of the freezers are closed so many of the frozen and refrigerated products are out of stock. This location is also doing samples again. The Halloween costumes are out as well! All in all, I love Costco!
-
July 2021 by Arlene M.
If you like to buy in bulk and buy things at wholesale prices then Costco is the place for you. One year basic membership is $60.00 for one person and you can add a family member to your membership for free if that person resides with you. That member will get their own card for use. Since Costco is a member's only store you need to show the attendant your membership card prior to entry. Once inside they have practically everything you can think of. Big box appliances, TVs, gaming sets, pcs, printers, furniture, housewares. The list appears to be endless. As I glanced at some of these things I began to wonder how much was I really saving once I looked at the make and model of the item. I did not come for the purpose of doing that kind of shopping but rather to find some items I get at the grocery store that I use a lot of. Towards the back they have a large baked goods area where you can really buy that large cake, pie, or cookies if you are hosting or attending an event. There's tons of frozen meats, vegetables and more. They even sell clothing in the center section. Towards the rear of the store you can pick up fresh produce in bulk. Their brand name is called Kirkland and they have quite a selection of products. I ended up purchasing two large cases of bottled water, a two pack of Cheerios, and 8 ears of already shucked corn on the cob. My son, who was with me stocked up on tons of food including fresh apples, frozen fruit, and stuff for smoothies for himself and also purchases his dog food here in bulk. I saw that they have their own pharmacy, photo lab, and they do have a hot foods area towards the entrance if you want to grab something. Pretty much your basic run of the mill stuff but at least something to tide you over. My understanding is that they only accept VISA in addition to cash and when you leave then you must show them your receipt for them to mark it off. Their shopping carts are fairly large which would accommodate pretty much most of your basic needs. The parking lot as others have noted is fairly small but we managed to find a space during our visit. Once home I cooked some of the corn and it was very good. Costco offers different membership levels. You need to pick the one right for you and your needs. Obviously Costco isn't for everyone but if you shop in bulk and have the room for it then you are getting a good deal.
