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February 2024 by Marra Naylor
Been to this place twice with two different cars and they were amazing! Both times. Respectful, great job, and I will continue to support !!
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January 2024 by Chris Thomas
The best collision shop in the city of Pittsburgh
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December 2023 by Adam Rauf
Never got to visit them, but talked about work i needed to have completed for an estimate. Incredibly friendly, and made recommendations of places that could do the work they could not.
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December 2023 by lexi aymar
Extremely satisfied with my experience at this shop! Sadly someone hit my car when I was not in it, everything is repaired and looks brand new! I’m so happy!!Service: Body & Trim
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October 2023 by Ruoyang Xu
While I did not end up having my vehicle repaired at this place, the staff was very sincere and gave helpful insights when they did not have to do it. I would definitely considering coming here again if the situation calls for it.
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August 2023 by Avasia
I went there because my door suddenly decided it didn't want to open fully which was a pain getting in and out of my car, especially with a sprained ankle, so I scheduled an appointment. I arrived, signed in (the receptionist was very nice) and sat in the waiting room which is very clean and the chairs are cozy. The drinks in the vending machine were upside down which was pretty hilarious to me. After 3 short minutes of waiting, a mechanic with a ponytail came to grab my keys to examine my car door. I forgot his name unfortunately. Long story short, he remedied my issue in five short seconds and I was on my way.
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April 2023 by Kim Bizzo
City collision painted my entire black Tahoe and it looked fantastic.They do great work, always considerate, good prices, they treat my vehicles as if it was their own. They also wash our two vehicles every month.When I get the vehicles back I never have to redo anything.More than satisfied.I definitely recommend city collisionService: Body & Trim
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April 2023 by Paul Krasovic
Went for an estimate after a hit and run in my parked car. I arrived a few minutes early and they got to my car a few minutes early. Waiting area was clean and ample. I was out in about 10 minutes and got my repair estimate. Tyvm Griffith for the fast email as well.
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March 2023 by Andre Shepherd
Very pleasant staff guys helped me with any questions I had and when my car came back looking brand new I had to share my experience. I recommend city collision to all..Service: Body & Trim
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December 2022 by Sherry C.
Thanks for doing such a great job on my vehicle and for quickly fitting my vehicle in with your busy schedule and for offering an option to have the car detailed before I pick it up!
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November 2022 by Kristen Lynn
They were absolutely awesome! My car was damaged from a tree, shattered my entire roof, they gave my car back sooner then expected looking like it was pulled off the showroom floor. I couldn't be happier with their team and work! Derek the Manager kept me in the loop the entire time! Thanks so much for everything, your team is awesome!-Kristen C.Service: Body & Trim
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October 2022 by Bradley Sheets
I hesitate to leave a review, I typically take these things in stride but, if it saves someone else the trouble, it’s worth it. Do not take your car to this shop. I had relatively small damage to be repaired on my front fender of my car which was, for the most part, covered by my insurance. They did an okay job repairing that damage. The paint color is spot on but the panels are a bit misaligned. To get that repaired, they had my car for about two months even though they told me it’d be about 1-2 weeks. Again, in stride, not a big deal for me, I can get around through public transportation and a bike.While in the shop, they called me to let me know my alternator needed to be replaced after diagnosing a mysterious “car dying every night” problem. That was not a problem when I dropped the car off, but it’s a 10 year old car so, I trust they knew what they were talking about and it probably needed to be fixed.After fixing that, I get a call about my stereo system not working. Well, that was definitely working when i dropped it off as well so, that’s troubling. They managed to figure out that was due to a blown fuse, which they replaced.When I finally got my car back, there was food wrappers and granola crumbs in the seat of my car. Once again, trying to shrug it off, everyone is human, people eat, mistakes happen, it’s fine. I get home, try to pop the trunk. It doesn’t open. The damage that was repaired was on the front of the car. Why won’t my trunk open. Later the same day, I learn that the controls on my steering wheel no longer work. At this point, I’m pretty irritated that I’ve taken my car to a shop to get a front fender fixed and completely unrelated parts of my car are now broken.I called the shop and they did offer for me to bring it in so they can diagnose the problem to fix it but frankly, I’m afraid of what else might break if I take it back there.Instead, I’ve taken it to the dealership for a routine inspection and to check out the damage caused by this shop. They’ve found the wiring has been “fried” for some of the components and it will cost around 1300 to fix.I cannot recommend anyone take their car here for repair. You’ll find yourself waiting much longer than they tell you and you’ll be spending more money then you would expect.I originally went here because of the reviews but I’m realizing that they ask people to leave good reviews, offering discounted services or something. (They did not ask me to do this, I guess because they recognized it was a lot to ask given the circumstances)Maybe look around at other options before bringing your car here.
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October 2022 by Kelly Stawecki
City Collision did a great job on my car! I was more than pleased with the work they did. Not only did they do a great job but they were also very friendly and quick to respond. I wouldn’t go anywhere else!Service: Body & Trim
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October 2022 by Rafid Lateef
I wasn't happy with the service, I had my appointment scheduled two months prior the service date. The shop called me a week before the service date to confirm that I was going to drop off the car on time, and when I dropped it off, I was told "it normally takes 2 weeks but we are running a week behind so it will take 3 weeks".my car was put in the back parking lot for 3 weeks without being looked at (I can see it on the Ford phone app), so I was driving rental while my car parked for 3 weeks. Then it took another 2 and half weeks after that to get it fixed.when I came to pick up my car, there was a big chip or dirt (about 1/2 inch) under the paint on the drive door that you can see from 10 feet away, luckily I inspected the car before I drove away. they took it back in and corrected the paint problem.it wasn't major accident, a scratch on the drive side took over 5 weeks, I can't imagine how long it would take for major bodywork.Service: Body & Trim
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October 2022 by Kevin Carney
I can't write enough good things about my experience with City Collision. From the first call to Jonnah to the final return of our Honda Pilot, he kept me in the loop. Jonnah was able to get our car in as quickly as possible and CC was extremely efficient with the repair. The Pilot looks new. My highest recommendation to Jonnah and the CC team..Services: Body & Trim
