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July 2022 by Marquis Spence
Gm call in this morning concerning fraud was very confused how citizens allow this to happen again with the same people wasn’t getting anything accomplished with customer service so I decided to speak to the branch never received the worst customer service from the manager very disappointed she could care less and gave me attitude I let her know I was recording the call for record because how rude unacceptable will be closing my account
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July 2022 by A Google User
Gm call in this morning concerning fraud was very confused how citizens allow this to happen again with the same people wasn’t getting anything accomplished with customer service so I decided to speak to the branch never received the worst customer service from the manager very disappointed she could care less and gave me attitude I let her know I was recording the call for record because how rude unacceptable will be closing my account
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October 2021 by Brandon J
Atm is out of service
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July 2021 by Michael Pearce
No parking. Ridiculous
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December 2020 by Laurel Zee
I have had nothing but positive experiences with this bank and all of it's employees.
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August 2019 by Bashar Ahmad
Larry is so helpful! Professional and fast, thank you Larry!
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August 2019 by Brian W
If you recently moved, check the stack of coupons you received from the Post Office. I redeemed a $225 promotional coupon for opening a pretty basic (not a lot of money) checking account. You probably can, too.
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July 2019 by Joe Hack
Fast service.great bank.employees are helpful and polite.
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February 2019 by Sime O.
This is Not this Citizens bank but to all citizens bank. After spending six years and two deployment I have it up to here with this bank. After how this bank treated me on online is horrible and now helping me when I call. With an wait time of 20 minutes. I tried for three weeks to setup an account with a outside bank and after I email all the information to them three times. This bank is still not helping me. I recommend switching banks or not using this bank at all.
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October 2018 by Patrick P.
I am a new customer and just recently joined Citizens Bank. This is my learning. 1. You can park in the garage and they will validate 2. I opened a Business and Personal Account 3. Great Service Kayla Gilroy was a tremendous help. I reach out to Citizens Bank to understand requirements for opening a business account. She informed me what I would need · Articles of Incorporation · Corporate Resolution/ Certificate of Incumbency · EIN We had a successful meeting. She linked my business accounts with my personal accounts (so I only have to log into one system). Everything went very good. Kudos to the branch and the bank.
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August 2018 by Maria Milajecki
The employees at this branch are always friendly and knowledgeable. They make me feel welcome and comfortable, especially Larry, Kayla, and Nicholas, as well as the manager (cannot remember her name). They are additionally professional in all aspects and I look forward to many more years of a positive banking relationship with them.
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January 2018 by Kimberly A.
No free parking, long lines. Some employees are very friendly which is why I go here--still. They need to hire more people, employees appear stretched thin. Typical I guess.
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March 2017 by Lenny Lies
Everyone who has worked here is extremely knowledgeable and helpful in most aspects of finance. I've had my account here for 10 years and will continue to because the employees.
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April 2016 by James Serafin
Great customer service, however (free/street) parking is very limited
