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June 2024 by dondon dondon
Awful service that I've ever had. Young lady with some overweight at cash desk was very rude and answered my questions like are you done, go away. It is your job helping and answering question, if you're tired just find another job. Citizens doesn't care about service and customers. I can't understand how such employee works in such places.
Never again.
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October 2023 by eric z. (PghScorpio)
Friendly staff
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August 2023 by Jon Weingarden
ATM ate my card. An older lady who appeared to be the manager walked to the front door and said they weren't open yet and wouldn't help with my card, she just walked away to her office and shut the door on me and my 3 year old daughter. Great service.
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July 2023 by Omid Fotuhi
I made the mistake of opening a business account here, it I could have been more disappointed with just how frustrating my every interaction has been with this bank, which ranges from major technical error to a complete disregard for helping me process my business transactions cause of faulty or restricted policies.Stay away!
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October 2022 by Carole Hunt
Skinny short haired woman refused to deposit my cash into my acct. So I went to First Commonwealth and deposited it there with no problem. Then....I also went next door and opened a checking at PNC. So win win win. Also First Commonwealth and PNC are open later. So thank you! You can stay in your comfy chair. I wont bother you again by putting money into your bank.
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October 2022 by Bruce Morris
Unbelievable
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August 2022 by Jason Jaskey
Opened an account with a promo code for a bonus. Now being told that it was for online only; bonus denied. Horrible customer service / marketing, and will never do business with again. Citizens is DEAD to me!
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February 2019 by Gail Amshel
All the workers there are just so kind and helpful. : )
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October 2018 by olga chipangila
efficient banking,staff is always friendly
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June 2017 by Pam Komlyn
Professional, Knowledgeable, Courteous