ATM ate my card. An older lady who appeared to be the manager walked to the front door and said they weren't open yet and wouldn't help with my card, she just walked away to her office and shut the door on me and my 3 year old daughter. Great service.
July 2023
I made the mistake of opening a business account here, it I could have been more disappointed with just how frustrating my every interaction has been with this bank, which ranges from major technical error to a complete disregard for helping me process my business transactions cause of faulty or restricted policies.Stay... read full comment
August 2022
Opened an account with a promo code for a bonus. Now being told that it was for online only; bonus denied. Horrible customer service / marketing, and will never do business with again. Citizens is DEAD to me!