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July 2024 by Bill Wolf
BIG thank you to Tara for taking the time to understand the intricacies of a major change and providing the right solution. She did everything by the book and still saved me probably 10 hours after another branch told me I would have to open a new account for my situation.
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June 2024 by B Kennelly
Daughter opened new checking and savings acct online for a promo. Deposited payroll into checking, paid a few bills.. next pay they took my daughters payroll direct deposit, closed her account with a cryptic fraud letter with no phone number to call, and nobody at the office referred to in the letter knew anything about it. On a holiday weekend with bills to pay and they state they won't refund her until two weeks via check in mail. No courtesy call or email beforehand, just closed with a letter received four days after the closing. Bullcrap bank holding her funds hostage, let alone honoring the promo for $300 for which she would be owed.
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February 2024 by Vincent P Smarra
Good people ?
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December 2023 by Rick T
Never had any issues here. I like it. Would of been 5 stars but, they screwed me on a loan.
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July 2023 by Dillon Howard
Very long wait times
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July 2023 by Nigar Rzayev
Better place
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December 2022 by Steve B
Staff here is extremely friendly and helpful. I had an account compromised and they took care of everything.
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September 2022 by Steve
Staff here is extremely friendly and helpful. I had an account compromised and they took care of everything.
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August 2022 by Sara Cummings
The hours are terrible for people that have jobs and the cash deposit at the atm only works half of the time
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June 2022 by Keith Carlisle
Went down to Giant Eagle/ Citizens Bank to see if they could cash my check because the branch in Westview used to cash my check from Express Temp Services. Big fat white lady with glasses and an old wrinkle face lady were soooo rude. Fat lady with glasses told me " This is CITIZENS, NOT BOA." Very condescending as if I don't know how to read their sign above their bank. Don't bank there.
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March 2022 by Diane Streshenkoff
Everyone there is super friendly and very helpful. One of my favorite Banks I've ever gone to.
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December 2021 by Katie K
If people work mon-fri 8 am to 5 pm, and the bank only works 9 am to 4 pm, how do you expect ppl to do banking with you? Or do you want ppl to take time off to come to the bank? You should be open at least till 6 pm on weekdays. Not so happy when i need an urgent service at the branch.
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April 2020 by Abdulfatah Abukhdir
Everybody works there are super friendly, They provide a great service.
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February 2020 by tick tock
Great staff here
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August 2019 by velvet toyz
Everyone that works here is beyond friendly and they are truly there to help they just are the sweetest and kindest souls and I always come out of there with a smile just from the conversation which makes me feel great within itself .
