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May 2024 by Anna Metallaoui
We were helped by the nicest man named Malcom. He went above and beyond for us and had the greatest personality. No one deserves raise more than this gentleman!!!
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April 2024 by Damian Butler-Buccilli
A great little home improvement store, very friendly service, a great place for DIY projects. Ok prices.
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March 2024 by Bee Hursh
Annoyed 3 times now. I've gone and made key copies 3 different times now, each from the original key, and none of the copies have worked on my door. Waste of money and now I have to trek back to the store to return the stupid not-working key. Store is clean which is fine I guess. But I just need a new key and they can't do that right.
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January 2024 by TeeTee Lee
Me and my 13 year old daughter experience was the worst ever we had to sleep in the car Sunday night because they copied our key wrong mind u guys that was the 4th key they messes up on and if it wasn't by the grace of the lord I found my original key in there key box they have sitting next to key maker I do not recommend getting keys copied ever
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December 2023 by Jill Cole
I have a disability and can't stand long. I was looking for something for my account and nails and one person would help. She told me to look for them myself. I needed nails. I used to work there 15 yrs ago and I went after I left but something happened and I stopped going bec it needs a remodel, its filthy, no one is nice anymore. Maybe the manager I worked with retired when it got bad. I take a bus to giant eagle almost everyday and I'm right by it and can't even get what I need in there. I go to home depot which is harder for me to get to. I wanted to see if thinks changed. After yrs of not walking in the place again I finally did nothing changed. I will not be back
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October 2023 by Karyie J Busch
Never a bad experience here. Found some really cute and unique items here.
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October 2023 by Noah Williams
I was looking for gloves when a kind man greeted me and asked me if I needed help. He explained to me the sizes and types they had.
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August 2023 by Scott Lawrence
8-17-2023.When I entered the Busy Beaver in Crafton, PA, Regina greeted me with a smile and eye contact. I asked her about the Deal of the Day, and she immediately showed it to me. I was blessed to be able to receive the Deal because it was a fantastic Mixed Hand Tool Set that was normally priced at $26 now at $5. Regina took care of me at the checkout quickly and professionally. She offered additional assistance and wished me a wonderful rest of my day. I recommend Regina and the Crafton Busy Beaver to family and friends. They were the only store with the Deal of the Day in stock within 50 miles of Weirton. Thank you for having this wonderful gift in stock and for such a great person in your employ. <3
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April 2023 by Angie Mancini (SteelCityLaLa)
The store is pretty big and has a large selection. Very generous variety of outdoor and gardening supplies The staff members that assisted me were very friendly and knowledgeable. I was able to find everything I needed and get information about my products that was extremely helpful. Cashier was super nice. Parking on site. Close to shops, eateries, bus line, parkway. Handicap Accessible.
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February 2023 by LTN Properties
We typically have tried to use the Crafton BB as our “local” hardware store, being just minutes away, in spite of higher than big box pricing and spotty inventory but it typically comes as a last resort for those same reasons. What they *could* have done to make up for those shortcomings is be the BEST EVER in customer service, however, that too is lacking, I see: at 15 minutes to close tonight, I realized that I needed supplies for our project…just one box of nails. I jumped in the truck and sped down Steuben to make it before the doors closed and called on the way just to make sure they would welcome my business. Instead, the employee who answered (politely) said that her manager said “no”. I repeated myself, verifying that they wouldn’t sell one item to me even if before closing time, and she again said “no, we won’t”. Although she apologized, it was little comfort, and solidified my opinion that as much as I can, I’ll try and avoid this particular location. I wish it were different.
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September 2022 by Darcie Prestis
Wow …. Just called the store to ask for the price of a screen repair kit … so I could know how much to take to the store… and just to inquire in general ?! The lady said they have the kits …. I asked how much it was …. She replied.. ‘ I’m sorry , but I can’t tell you the price over the phone , because the prices change rapidly ‘. I was going to head down to the store and pick it up .. simply wanted to know how much it was first ..I have NEVER experienced this in my life .. store employees always give you the price of an item when you call and ask … I think we had a case of pure laziness here.… how awful . We will never give this store business ever again.. how pathetic. VERY RUDE LADY … said she was the manager ? TAKING OUR BUSINESS ELSEWHERE.!
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September 2022 by Edward Lampert
Always a good place to pick up for gotten materials. A little pricey.
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August 2022 by Angelina Farrand
I barely come to busy beaver in crafton unless I’m in desperate need, there are never any employees and when you find one they have no idea where anything specific is, never see a manager literally any where. Went today to get a few things to fix my windows and the cashier was very unfriendly. I was confused about my order’s receipt price and asked her to explain one item and she did but clearly with an attitude because she didn’t feel the need to explain. Maybe she was just upset at the lack of help she gets and is having a bad day, but I’ve worked in customer service for 7 years and NEVER would act off putting to a customer..
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July 2022 by Kevin
They never know how to answer the phone. Little selection on products
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June 2022 by Theresa Clark
Friendly and clean and I was able to find everything I went there for. I shop here often.