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March 2024 by Kacey Sue Hoffman
I just want to say how amazing Starr was at the South Hills location. She was incredibly helpful and sweet. I don't particularly like shopping and she made my experience enjoyable. From someone who worked retail management for many years, that girl has just got "IT" and Buckle is lucky to have her! I will be shopping there more simply because of her.
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December 2023 by Judy Kearns
I love this place. People were so nice and helpful. I had a great time shopping there. Thanks guys
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December 2023 by Denise Schoenefeldt
Opens at 11.
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November 2023 by Carrie Lynn Nolan
Buckle at South Hills Village Mall is charging 10 cents for a bag. They have posted the City of Pittsburgh ordinance. I guess they don’t realize that they aren’t in the City of Pittsburgh. When questioned about it they argued that Allegheny County passed the same thing. I said no they did not it was tabled and not voted on. I literally had to contact while in the store an Allegheny County Councilwoman to prove them wrong. I was then told the whole mall is doing it. Also, not true. It isn’t about the ten cents, it’s about the principal that a multi-million dollar corporation is passing off their costs to do business onto the consumer and then hiding behind an unpassed ordinance. Ignorance of people is so unnerving. I will continue to forge ahead with this and bring this to Allegheny County leaders. THIS NEEDS TO STOP!Needless to I walked out with my purchase without a bag and carried around the mall.
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September 2023 by Thomas Christeson
I've been shopping Buckle for 5 years now all over the country. When I stopped into this Buckle I was astonished at how well I was treated. I didn't realize I had shown up 3 minutes before closing, probably because I was so upset about work and the fact that I was now going to have to be in town for 2 weeks and had no clothes. But when I stopped in and told the sales woman Jessica my problem she didn't hesitate to keep the store open later and help me find clothes for the 2 weeks. I even got a lesson on jeans that day and was informed that I wasn't a size 38 but in fact a size 34. She said it was something all guys do...think their Jean size is bigger than it is. ? her and max are officially the best and go above and beyond for all their guest so anyone looking for top notch service from a very professional staff, stop down to a buckle south hills and ask for jess.
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July 2023 by Jeremy P
I had a great experience to at this location. Meghan not only helped me but she was very detailed in everything that she did. The entire staff was very outgoing and informative but Meghan takes the cake. Thank you for all of your help.
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June 2023 by Connor Trosch
So… GREAT products and endless options. However, the sales associates are the most annoying people I’ve ever experienced. The one lady was trying to upsell while tendering a sale. Meanwhile, the line was out the store but obviously that doesn’t matter to them. Like I said I really love the products they have and look forward to shopping here. If the associates could just turn it down a notch with the harassment I’d definitely come more often than I do now.
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December 2022 by Janie Howsare
I went to Buckle at South Hills village after (unfortunately) having a very bad customer service experience in the Morgantown, WV store. Casey greeted me, helped me look for the size and style jeans that would work for me. Even though it was not her store where I had a bad experience, Casey represented the franchise well when she apologized on behalf of the brand/franchise for my difficult shopping experience in Morgantown. I can’t say enough about what a great experience it was for me. Casey is an excellent store manager.
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July 2022 by E. Y.
Great sales team, store well managed
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March 2022 by Zacherylee1
Amazing employees, great store, I highly recommend. Casey helped us with a problem with a shoe and was extremely polite, professional and really went above and beyond. WIth customer service being at an all-time low at most places I cannot thank Casey enough or recommend this store more.
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December 2021 by Susan Campano-Readel
Great sales & helpful staff!
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October 2021 by Lauren Skye
Literally the BEST customer service I’ve ever had and it was with Grant! He is so very nice, helpful, respectful. I will be back just because of him. Hope this gets to him. He is amazing! I’m
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August 2021 by PGH Herby
I don't like that this store sells used/worn items to unknowing customers. If you DO realize that it is used/worn they will discount 10% only. It's kind of like a thrift store.
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July 2021 by Lauren Loughman
Literally the BEST customer service I’ve ever had and it was with Grant! He is so very nice, helpful, respectful. I will be back just because of him. Hope this gets to him. He is amazing! I’m
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July 2021 by solomon chambers
I want to Thank Devon Torie and Max who after our house fire . Called my wife to open early to help my wife replace all of her list items. That kind of customer service is fantastic. Thank you guys
