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May 2024 by Nicholas Benjamin
Stacey and her staff were absolutely fantastic. They helped me find exactly what I was looking for and their customer service was incredible. All around a great-experience and I could not recommend them more!
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May 2024 by Adam Keifer
The whole buying process was very simple. I let them know what I was looking for, price range, and cut style. They ordered a few stones and they arrived to the store very quickly. Upon the stone arrival, the in store visit was very easy, and the staff was very helpful about making sure we were getting what we wanted. Quick arrival of customized ring after!
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May 2024 by Matthew McKinney
Amazing experience here. All the employees are extremely helpful and sweet, made the ring purchasing process completely painless. Highly recommended!
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May 2024 by Tyler Lenz
Best jewelry store I have ever been in! When I got there to get my fiance her engagement ring and wedding band. The ladies there were so polite and helpful! The owner was extremely nice and very pleasant to to talk to! I will definitely be back for all NY jewelry needs!
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April 2024 by Blake Cooksey
The women at Brooks Diamonds were absolutely incredible. As young professionals (actually not that young - 26 & 30), we seemed to be treated as if we weren’t serious about purchasing a ring at other stores. As soon as we walked into Brooks, everyone was very welcoming with me & my now fiancée. They treated us with the utmost respect. They will take their time with you & let you look at plenty of diamonds/bands.Usually when you go to these stores, they will tell you whatever is more expensive looks the best but at Brooks they were straight forward with us which is what we wanted. Stacey was great to work with & responds promptly. Very hassle-free & willing to work with you (I don’t even live in Pennsylvania).Lastly, the price & quality of the ring aka two most important things were impeccable. She can’t stop looking at her finger. I constantly catch her putting her hand near any source of light just so she can watch the reflection flicker back & forth like a little kid. I couldn’t be happier with my experience at Brooks.
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March 2024 by Davis Rohrer
A joy to interact with, and very thoughtful with suggestions for my fiancés ring. Timely as well, would highly recommend.
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March 2024 by Vincent Parrucci
Great customer service!
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March 2024 by Maureen Celiberti
Great store and such welcoming and helpful staff. Beautiful jewelry!
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March 2024 by Kim Yackovich
Stacey always know exactly the perfect piece! And the customer service is second to none!!
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March 2024 by David Willis
Great customer experience. Stacy and the team are always friendly and helpful. Would highly recommend
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January 2024 by scott carr
Stacey and her team were fantastic to work with. They explained the different qualities and characteristics of diamonds and settings, all while helping us select a beautiful engagement ring that that met our budgetary needs. Stacey was also able to have the diamond set within a day - because the exact setting and size happened to be in the case. The ring is beautiful, sparkly and she loves it.... We will be back to purchase our bands when the time comes... So, if you're looking for an engagement ring - please stop by and see Stacey and her team!
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January 2024 by John Williams
Buying an engagement ring from Brooks Diamonds was a top notch experience. Stacey was the best and helped us pick out a 3ct emerald cut ring that looks absolutely gorgeous. We really appreciated the small touches she provided, like recommending the best crown color and height to make the ring truly magnificent. Everything down to the cute box the ring came in made this experience unbeatable. We'll definitely be coming back for our wedding bands and any other jewelry in the future.
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December 2023 by Douglas Graff
Hands down the best Jeweler in Pittsburgh. I have gone to Brooks Diamonds for the last 15 years. I don’t even look any where else. The best prices/selection around. They are so easy to work with and make the entire buying process easy. Stacey and her staff (especially Missy) are so knowledgeable and friendly and care about their customers.
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November 2023 by Michael Lynn
Had a fantastic experience here. Stacy's attention to detail, knowledge and experience definitely shows and this felt like a much more personal experience than if we would've gone through one of the big chains! Highly recommend!!
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October 2023 by Nick Pezich
Staff was fantastic. I cannot thank them enough for their service!
