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January 2024 by Lucy H
Service has gone way down. Cleaned out our gutters in mid Dec. Initially told us Nov, but they never came. Called us in Dec asking why we hadn’t paid our invoice. When they finally came they didn’t clear up any of the leaves/gunk they pulled from the gutters. Will not use them again. Terrible.
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August 2023 by Paul Mallin
Have used them for the past few years, did a good job, had to have them come back once because they skipped the side of the house. This year they were scheduled to come, I watched them drive by and quickly and then received a call that they couldn’t do the job because of bushes. THEY NEVER EVEN SLOWED DOWN TO LOOK AT MY HOUSE. ALSO THEY HAVE BEEN HERE PREVIOUSLY. IT WAS A FRIDAY AND THE GUYS JUST DIDNT FEEL LIKE WORKING. I WOULD NOT RECOMMEND!!!!!!!!
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June 2023 by Zack Stiegler
Believe the bad reviews - this place is a joke.Called in early November for a gutter cleaning. Got a call in February (!) that they were going to come out the next day to do the work, and "we'll leave the invoice in your front door." Got home, no invoice, figured they didn't come.A month passes, I get a call saying I never paid their invoice. I relay that to my knowledge, no one had come, as I never got the invoice. "Oh, it must have blown away from the door." Ok. Then I looked at my gutters, which had quite a bit of debris on them. I shared these photos and was told "Oh, that's new from when we were there." This was far more debris than one would expect in mid-March. They agreed to redo the gutters. I said great, and told them they could put that off until coming back for a window cleaning in May. Set up an appointment, great.We get to the end of May, and no sign of B.E.E. I called to ask where we might be on the schedule. "Umm no, I don't know when they'll be out there." Here we are in late June and surprise surprise, they never came.In short, keep scrolling. Find a company that will bother to communicate, and actually do the work.
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April 2022 by Linda L.
poorly. Made several calls to fix but holes keep reappearing assuming material used inferior.
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May 2021 by Mark H.
I live in an older home in the Northern Boroughs. I have used this company a few times for gutter cleaning as they were very responsive and the scheduler is nice. I decided to have the windows cleaned and gutters cleaned out as we need to do that 2x's a year from a large tree. Workers arrived and did the gutters one day... in 15 minutes. Then they came about a week later to wash the windows. They were done in another 15 minutes. I actually called and had them comeback. I didn't turn the water on for them to fill their buckets. Plus, I paid to have the screens cleaned and they didn't do that or wipe the sills. Probably me expecting more or not asking questions. I paid for the gutters and paid a lower rate on the windows. Now with all the rain we have had lately I notice two of the gutters don't drain, lol. Did they even do those. Nice people. They aren't rude or anything. I would not hire again. It is a shame I usually was happy with their previous jobs.
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March 2021 by Ashley M.
Great! I really appreciate Kitty's quick replies and updates if weather prompts a schedule change. I have hired BEE twice now since purchasing my home and will continue to as long as I have it! Am happy to have found a communicative and reliable company. The yard is always clean too. Thank you!
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February 2021 by Tiffany Yanosky
My gutters needed to be cleaned and sealed, and my downspouts were loose and cracked. My husband called this company to make an appointment. A couple of guys climbed up ladders to our roof, cleaned and caulked our gutters, and then screwed our downspouts into the brick wall in a few places. The workers said that they do not replace downspouts, but they did show us that the pipes are clogged, which will need a plumber for snaking later. For the cleaning, sealing, and securing, they charged a total price of $385.Service: Gutter cleaning
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February 2021 by Doug Villella
Like a few people who've already seen the lack of professionalism and responsiveness, I have a similar story. I scheduled a gutter cleaning because my gutters were backing up. I have a fairly new construction house (less than 5 years old), so there really shouldn't be too much besides some tree debris from about 5 trees around my yard. They made the appointment and the day of the cleaning came, I work from home, and I did hear them on the roof. But they were gone in less than 30 min, and when I looked out my window, I saw a pile of leaf and tree debris still in the main gutter on my garage. I called them immediately and said they needed to come back and finish the job. They said they were too busy and they'd send somebody tomorrow. The next day, someone came and left in less than 15 min. I called again and asked to speak to the owner. He informed me it was his son doing the work and assured me he knew what he was doing. When I asked why the gutters still had visible debris, I was told they only "clean" the big stuff, they "don't wipe them out or anything". Obviously, spending over $200 to clean my gutters means "look at them but don't bother cleaning them out".
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January 2021 by Tiffany Y.
When I was purchasing my home, the inspector said that my gutters needed to be cleaned and sealed and that my downspouts were loose and cracked. I found B.E.E. Window and Gutter Cleaning online, and my husband told them which week to show up. A couple of guys came to my house, climbed up ladders to my roof, cleaned and caulked my gutters, and then screwed my downspouts into the brick wall in a few places. I do not have tall trees near my house, so not much cleaning was needed. They said that they do not replace downspouts, so I had to hire a different company to replace those. They charged a total price of $385. UPDATE: Not even three months after BEE sealed my gutters, I see that my gutters are leaking in a few locations. When they were here, they did not appear to spend much time inspecting and sealing the gutters. As a result of the current leaks, I am lowering my score, and I will hire a different company to do the sealing this time.
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December 2020 by Tiffany Y.
The employees cleaned and caulked my gutters, and they screwed my loose downspouts into the brick walls.
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November 2020 by Pattie Krell
Called four times. As a past customer I expected friendly customer service. The second time I called I was told they didn’t remember me calling and had to find my paperwork. The third time I called they told me they were looking for my paperwork and were behind schedule. The fourth time I called I was told they found my paperwork and would call the day before they came out but would not be coming that week as it was Thanksgiving. Here we are now approaching Christmas and still have not heard or seen anyone from this business. Poor customer service at its finest. Go elsewhere.
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October 2020 by JAMES T.
I scheduled an appointment to have my gutters cleaned with B.E.E. windows & Gutters LLC. They sent out two employees to my residence that spent a total of 4 to 5 minutes at my home. I watched one of them carry a ladder to my back yard, lean it on my home before he promptly picked it up and carry it back to his truck. The other guy did the same thing to the front of my home. No-one ever climbed a ladder. What took the most time was for one of them to place an invoice for $172.20 on my door. I called the office and they offered to send them back but I declined. I will be going with someone else.
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August 2020 by Fred R.
Prompt, amenable, and efficient crew. Subsequent downpour proved their worth.
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July 2020 by Tony S.
Very well did a good job no problems at all
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June 2020 by deborah S.
Arrived at scheduled time. Worked quickly. Left nothing to clean up.
