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February 2024 by Doc Ovechkin
My second love is music and playing guitar. AMW is my first stop anytime I come to the ‘Burgh and Steve treats me like royalty. I travel a lot and have opportunities around the country to buy guitars, but I always give this place my business.
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August 2023 by Carl C.
A totally satisfying and relaxed atmosphere enhances the musical experience found here. I highly recommend these guys if you are serious about your music and the guitar that you play it on.
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August 2023 by jeff katz
Love this place. Steve is fantastic. Love my Beard Odyssey. So unique. Sounds amazing. Great customer service. Super fast shipping and the best price. Hope to do business again with these folks.
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June 2023 by Phil Shannon
The guitars for sale here are enough reason to come check this place out. The staff is knowledgable and friendly. They do good work.
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January 2023 by Arthur Pallan
Needed a string put on and very fast service. Thank you so much. I'm getting back into playing guitar after years.
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December 2022 by Ryan Davis
After a recent bad experience with a Reverb seller, I was hesitant to order another guitar from an online store. Raymond put me at ease with his professional attitude and even agreed to shoot additional photos of the guitar for me so that I could inspect every detail of it. When buying a ~ $2,000 guitar I have extremely high expectations and Acoustic Music Works delivered. The Eastman SB56 that I ordered arrived in "brand new" condition including the Eastman certificate, correct case and adjustment tool. Acoustic Music Works included 3 sets of guitar strings, a polishing cloth and an Acoustic Music Works beanie. I would not hesitate to purchase another guitar from them. It is clear that Acoustic Music Works values their customers and are willing to put in the effort to get it right the first time.
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November 2022 by Yuetong Wang
Loved the place. Steve is such a pleasure to talk with, and super passionate about what he does. I was able to learn so much from him.
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November 2022 by Archie Kujawski
This place rocks. I had a great time stopping in and the staff was incredibly helpful and not pushy. I spent an hour trying some wonderful guitars and chatting. Loved the experience and 10/10 would recommend.
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September 2022 by Steve H.
This shop is amazing! Inventory is to die for and the Steve and Raymond are highly knowledgeable and patient and will allow you to play any instrument with no pressure. I've played many guitars there to get to both used instruments I purchased. They were wonderful to deal with and shipping was impeccable. They are great at understanding your playing style and making recommendation. Not sure where the poor customer service ratings come from?
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July 2022 by Chris Campbell
I recently purchased a Huss & Dalton from Raymond at AMW and the experience was first rate. Emails and calls were returned immediately and he helped guide me through the process of adding a pickup. These guys are pros and have an incredible selection to choose from. Highly recommended online guitar shopping!
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July 2022 by Jennifer Todd
Went here about 2 weeks ago and absolutely LOVED the owner. He helped my 14 year old daughter put a string on her guitar (it was not the finest guitar he had seen all week to say the least, but he was super cool about it). Highly recommend this place. Great prices and even better service.
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June 2022 by Ed
I ordered a custom build Huss and Dalton last year and couldn’t be happier. Steve is 100% professional and a great guy.
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March 2022 by Swift Win
Absolutely terrible customer service. I can understand how they might get that attitude to work at their brick and mortar location, but when they're one of a dozen shops online offering the same good, and their's is overpriced, and they decide to cop an attitude... wow. It's like that al pacino scene in glengarry glen ross: who taught them their trade? They're trash!
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February 2022 by Jason Allwood
Came in today with my bassist Dion. We're in a Blues/Rock band from Columbus, Ohio called Central Blues Co.We literally got the VIP treatment from the owner. Hung out for a good half hour, talked, and looked at the most beautiful vintage Gibsons and Martins.We will absolutely be back!
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January 2022 by Doru Coca
Great experience with these guys, with a special mention of Steve!With their massive help I'm now the very happy owner of a stunning Huss & Dalton Statesboro CS Classic Custom guitar, one of which you can't see on every street in the UK. Now, there's 300 million or so people leaving in the US and an average seller might think "why would we bother to go through all the fuss and hassle with the forms and export permits to ship it overseas when we can just wait for one in those 300 millions to lay his eyes on this beauty, fall in love with and spend his money on it?" Well these guys bothered! Top notch professionals, with great kindness made it all so easy and smooth. Among the best in business! Thanks a lot guys, thanks a lot Steve Miklas, stay safe mate! Cheers from England!