“I recently had my cat Clarence to Vetcetera to be neutered. Dr. Steve, Carol, Rachel, and Pam were and have been incredible. I took in Clarence not knowing he was a feral cat. And the staff at Vetcetera (especially Carol) have helped and guided me thru the process of socializing Clarence. They have gone above and beyond to make sure I was informed and trained. And have been with Clarence and I every step of the way. For his operation. They adjusted our appointment hour to make sure Clarence was taken in immediately, rather than wait. So as to make sure they were providing as much of a stress less situation as possible. I cannot express how much help and kindness they have provided us both.”
“Excellent service all the way around. A stray 4-5 week old sick kitten wandered in my yard & after calling other local vets who could only see us in a week, Bethel Animal Clinic scheduled an appointment for the same day. We were seen immediately with no waiting room time upon our arrival & were given a full hour of care, with numerous follow-up phone calls from the vet to check on the kittens progress. Straight forward explanation of treatment and generously answered all my questions and prepared me for the worst case scenario. The kitten most likely wouldn't have survived had I waited for the other vets to see us.”
“PGAC cared for HUK as if he was their own dog/family member. They recommended several options for the issue HUK was having and provided a quote with recommendations before any decision had to be made on my part. The facility is above standard and the staff is welcoming. I value the service they provide to the Pine Grove community.”