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December 2023 by Cindy Harting
We have all our trucks serviced at Pine Grove Auto Service and the techs are amazing!!
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November 2023 by Susan Hines
This service department rocks! Richie is the absolute best and really cares about his work and customers. I'm a lifetime customer.
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September 2023 by Tom Krone
Definitely would not recommend using this company. They accepted a tow through my insurance company and I wait over 4 hours for them to show up and they canceled the job at the last minute and didnt call me to let me know. Not sure how they got picked by my insurance, but I would highly recommend going somewhere else.
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August 2023 by Nikita Lyons
Needed a duplicate of my registration and they had the best price plus very quick and friendly will come here now for any notary needs
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June 2023 by Melissa Leedy
The company on the side of this vehicle is Pa state towing and recovery, which has the same phone number and address as you, so I am just going to assume this is one of your vehicles and drivers. I got to witness your wonderful driver speeding at least 25mph over the speed limit, weaving in and out of traffic at unsafe distances, and almost hit another car during this erratic driving. This isn’t a road rage incident as I was not involved but got to witness this happening and I would want to know if one of my drivers was driving in a COMPANY vehicle in this manner, putting themselves and other drivers in danger (which is an understatement) . Please get a hold of this driver before kills someone. This is on route 15 on Monday 5/22/23 @543pm
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June 2023 by Kemp Garnes
Moved to Pine Grove three years ago and since then they have handled all my family’s automotive maintenance needs. With speed and quality. Thanks Rich! Also McKenzie has taken great care of all the families title and registration paperwork. I appreciate you guys.
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May 2023 by Dorene Shields
Had work done to my car. Reliable and friendly people
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March 2023 by Justin Rodichok
Recently had my car in for inspection, it needed a whole lot more than I expected but rich took care of it all without issue. Super easy to work with, on time and fair pricing. Thanks pine grove auto for keeping me on the road!
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January 2023 by Renee Packer-Lowe
Luckily my check engine light came on near Pine Grove and we ended up here. My minivan was full of luggage and kids and they took us right in to figure out the problem. We were back on the road in no time. Great pit stop! Thank you!!
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January 2023 by yasir ahmed
Tow was delayed by multiple hours beyond the 1-hour ETA. The rep was rude, yelling, harsh and violent on the phone hanging up when asking for details and updates. The rep does not communicate with the driver and they kept extending the ETA every half hour without knowing what was actually happening on their end. They deserve negative stars. Horrible service - not using them again.
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November 2022 by Saïd Traveler
One star is too good for this business.Terrible customer service. I got yelled at over the phone when trying to make a payment.They will tell you one hour wait time for the towing to show up. You will have to wait 2+ hours…
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August 2022 by SheriZ ThinKing
They were horrible. I'm 67 years old and female. They brought my bike back with one employee who was an immigrant. The bike still has issues so I refused to climb on truck to unload my own bike. They threatened me if I didn't get on the truck they would tow my bike to an impound lot. They actually drove away with my bike. They waited down the road according to Geico until they got another immigrant who also could not ride or go in neutral to roll it. He could not understand my language which is not an issue except I don't speak not AmericEnglish....DO NOT ALLOW THEM TO TOUCH YOUR BIKE...
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June 2022 by Dj Feldbauer
Bought my 2017 Sierra from them and I was very happy with how purchase went. When asked if they could include a tank of gas with vehicle, the salesman came up with excuses and in result, never paid for the gas. While yes this may sound pitty, I did just spend $30,000 and they couldn’t even cover $90 worth of gas…..
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May 2022 by James
NO CALL NO SHOW! DBA as PA State Towing and Recovery. This company accepted the towing job from my insurance company. They texted me right away saying th would arrive it within 3 hours. I got a call 1 hour later saying the would arrive in 1.5 hours. After waiting another 2.5 hours I called them only to have them say they canceled the tow. They didn’t have the common decency to call me or text me that they changed their minds and decided not to take accept the job.
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February 2022 by Thomas S
I'm been been doing business with Pine Grove Auto for over ten years. They can do it all at a fair price - state inspections, full service oil changes, tire sales and installation, install brakes, etc. I always deal with Rich for all my garage needs. He does a great job and always follows up with my questions.
