-
January 2024 by Angélica trejo
I'm really disappointed ? I love these and today I bought for the first time at your store in Phoenixville and it was terrible, my order was raw Really raw inside...
-
December 2023 by Juan Kamuca
Great pretzels, if they'll wait on you, or at least acknowledge you. Went in in the summer, kid stood in the back, didn't even look at me. Swore I wouldn't come back, but went in today (12/22) same thing, standing at the register with cash in hand, and I was invisible. Why? Seriously, I'd rather support you than Wawa, but can't???
-
December 2023 by mena melika
I always come to this place and leave with a smile the best service food, drinks, catering for parties and weekly games always on time. Definitely recommendKid-friendliness: My kids love many kinds of the pretzels.
-
December 2023 by C Arena
Waited for guy in front of me he ordered 35 pretzels … the lady behind the counter had a hard time counting them I guess took her 10 mins.. but the crying baby behind the counter, I guess was lady that works there child, I get it if you can’t get a baby sitter but I couldn’t wait to get away from the crying. Sorry maybe I am having a bad day but I was not happy
-
November 2023 by Ramy Zachary
Great costumer service Highly recommended ???
-
November 2023 by Tiger
Under the new management, we had a fantastic experience! The positive service was highly recommended, and when my family and I ordered, the food was incredibly fresh and absolutely delicious. We all agreed it was exceptional!
-
October 2023 by Abc C.
I wanted to inform the Phoenixville/Montgomery County area that this location is by far the best in the business. My family and I visited this clean friendly and organized business and it impressed. The service was accurate the customer communication was pleasant. Not to mention the owner he was such a friendly man he even gave our young kids a quick tour. They all went above and beyond to accommodate us paying customers. Our family loves the great tasting food they create on a consistent basis and we go miles out of our way to eat here rather than the other Philly Pretzel Factory locations that are closer. If your craving high quality pretzels and a fantastic running business from top to bottom please go visit the Phoenixville location asap. Thanks and enjoy everyone
-
October 2023 by A. El
Under the new management, we had a fantastic experience! The positive service was highly recommended, and when my family and I ordered, the food was incredibly fresh and absolutely delicious. We all agreed it was exceptional!
-
October 2023 by Mohamed Bakar
Under new management. Adam the new owner is very friendly and the staff are great.
-
October 2023 by Thomas DiLullo
Best philly pretzel factory in PA by far.
-
September 2023 by William Bengel
Don't you hate when you're craving something that you haven't had in a long time and then you go to that place and what you're craving looks like it's been there in the warmer so long you could use it as a doorstop for about 20 years? Yeah so that was the case for me today. I'm not blaming anyone but the poor girl that was working there looks like she was so haggard she could go for a nap right on the spot. And no next time...I will live without
-
August 2023 by The Win Family
Our soccer team traveled to Phoenixville and I end up locating this Philly Pretzel Factory in Phoenixville. Placed a last minute large order for two teams and the two nice ladies were more than happy to accommodate. They were super helpful and the pretzels were fresh and delicious! Call or Stop in The Phoenixville Pretzel Factory Today!
-
June 2023 by Alex Zebluim
Placed a large order for a party. They had everything ready for pick up and the price was awesome. Super fresh! Thanks again!
-
June 2023 by Carlyle Bauer
Placed an order over the phone for my daughter's class party. Spoke to a very nice woman who took my order. Showed up to pick up this morning - and the store was CLOSED for construction. Seriously?! Not even the courtesy to call me and tell me not to drive all the way there at 7:15am (which we confirmed over the phone btw). Unbelievable. I've given this store tons of business and this is how they treat customers. Hard pass.
-
June 2023 by YELITZA GUZMAN
Great customer service the place always clean and the pretzels always fresh I love this place!!!