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March 2024 by Stephanie Evans
Great selection. Frequent sales/discounts for members. Helpful staff.
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February 2024 by Amanda Hozyash
I bought my all white female Guinea from pet supplies plus and she immediately bonded with my other Guinea who needed a companion. They became the best of friends instantly and love being in their hut together or playing around in their playpen. They just recently met and won’t let eachother out of their site!
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February 2024 by Steve Waldschmidt
The curb-side pickup program has been working for me for the past several years and operates just as advertised.I recommend this program for anyone in a hurry or not needing to step inside the store for additional pet supplies.People have always been friendly and easy to work with.
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November 2023 by Ian Horowitz
PSP is my go to store for dog supplies but after this weeks experience I have reevaluate. Purchased a box of milk bone dog biscuits for $8.50 and come to find the same exact box at Target for $3.50. If you're doubling the cost on all your products and ripping off your customers then I can't shop there and forced to let others know. Bad business
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September 2023 by Kelly Dye
Very helpful and friendly staff.Edit: I live in VA (originally from Pottstown, PA). I should mention that I visit this location only when I drive north to visit my family. The Pet Supplies Plus down here is over an hour away.
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September 2023 by James Walsh
Miranda was super helpful and incredibly nice! made my experience awesome
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August 2023 by Mary
Miranda at the Phoenixville location is so exceptionally kind and helpful! They genuinely delivered the best customer service I’ve had in a long time in our short interaction, and I loved chatting with them about anime, too. ☺️
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April 2023 by Sean Rutledge
Helpful staff and excellent product selection. Love the self serve dog wash.
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March 2023 by Debbie Wright
Miranda was extremely helpful with my decision to take home a Syrian Hamster. Miranda helped me with food, habitat, and other things I'd need for her. I immediately fell in love with her (Hannah). She was so loving and sooooooo soft. I bought her an exercise ball and she has been running all over my apartment for hours when I get home from work. Thank you Miranda.
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November 2022 by Apis
Employees are afraid of crickets, fridge with the meal worms smells like rotted meat and over all just pretty grungy. Wish there were other nearby options.
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November 2022 by S Smith
Great pet store with friendly staff and nice assortment of products.
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October 2022 by Amanda Mabes
First time here and overall went well. Very small fish selection but found 3 I liked and they happened to be on sale. Only thing that I didn't appreciate was one of the staff was drying off a ferret and my 6 year old tried to reach out to pet it and he abruptly pulled it away. Just thought that was unnecessary.
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September 2022 by rose
I ordered online to pick up a few bags of cat food. This was my first time at this location since my usual store was out of my angel's favorite food, & I have had no issue there. However, when I got home from this trip I saw that one of the bags had the tamper-evident freshness seal completely taken off already. Who knows how long it has been open or if the food is safe to eat, I can't feed it to my baby! This is so disappointing. I expect a refund. It's always a horrible feeling when you can't trust that the order is as it should be or even safe for my precious kitty.
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August 2022 by Elba Crowley
Everyone at this store was friendly and helpful. I was able to find all the products I needed. The store itself was clean and bright, my cashier was a delight. I love that I received a members discount on my phone which helped me save a chunk of money! Also this purchase added to my monetary rewards towards the next time I shop here. The members rewards program here is pretty good.
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July 2022 by hillary stanley
Everyone is always helpful and kind here. Definitely would recommend. Curbside is a nice option too!