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“Brandon at the UPS store in Audubon PA was phenomenal with customer service! He's very genuine. kind and an excellent customer service representative for your organization. he will be phenomenal and upper management!”
“Extremely satisfied with my experience. The woman who helped me was super friendly and quickly got my package processed and ready for shipment. Was in and out the door in about ten minutes.”
“First class service and a great customer service attitude. Worth the trip from Phoenixville for their positive approach to my needs. They do take Styrofoam, peanuts, and bubble wrap for recycling!”
“Tierney was the best service rep at UPS I ever had. She figured out a cost effective way to ship my product in a timely manner. I went in with a different idea. I followed her suggestion. She actually took the time to help! Rare these days! Thank you Tierney. Suzy L”
“Excellent service unfortunately some customers in this joint want Excellent service & they cant fix any logistical problem but they want to tell the people behind the counter how easy there job is. Disgraceful. It's 9:30am on a Monday Karen shouldn't you be at work ? Not only do the counter people have to put up with you so do I on my off day. Get a job neverwas”
“Steve and his partner own the best UPS stores! The service is friendly and efficient making a mundane or even annoying task pleasant. So thankful for the way they train their employees and the help they offer themselves! If I can help it I will only utilize one of their stores, knowing I’ll be well taken care of (even with tiny mischief makers in tow!)”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“Ryan, John and Ayesha are extremely helpful while I was trying to return a Murphy bed. They were able to provide me with the Amazon number so that I could get quicker help from the supplier. Everytime I go in to their store I’m greeted with the best, friendliest service. Thank you!”
“I'm a West Chester transplant to this PO. Stopped by at lunch on a Tuesday. The location is reasonably convenient to the highway. There was no line and the two women working the counter both seemed friendly. The one who helped me was friendly and helpful. I had to do a written form to put a hold on my mail due to the situation (super not thrilled about that) but overall my positive experience was the opposite recent reviews. Heard it might be 10 months til Airport Rd is reopened. :-(”
“Amanda rescued me as I was trying to do an Amazon return!! She was so willing to show me, a 79 yr old, how to navigate my phone to complete the return....and help others as they came and went !”
“The UPS Store has a new location that is bigger and new employees. It is customer focused here. They have a lot of different services. The hours are convenient. If you haven't been there in a while, check out the new store.”
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“I am so grateful to have the UPS store close by. I've always had superior service, with fast, friendly agents, including the manager Sylvia, Nigel, and new Jacqueline. I really cannot speak highly enough about the store leader, Sylvia. She is a dynamo, you're done before you walk in! Unbelievable service, kindness, helpfulness-- the best business ever. Thank you so much for all you do, UPS agents! No way could I accomplish so many tasks and life necessities without you! You all rock! ❤️”