Investing near Phoenixville, PA

“I was trying to cash a check today at this branch and I am not a customer here. The Policy is that I needed to have two forms of ID which I did not. The employee who assisted me took the time to call the owner of the check to make sure that everything was in order. I appreciated her effort to assist me even though I did not have everything that was required for this transaction. I believe her name was Heather and I found her be very accommodating and pleasant even though I was in "a mood" at first. I would recommend this branch to anyone wishing to have a pleasant experience with their banking needs.to”

“I must say you hav e an assistant by the name of Joyce who not only was as pleasant as anyone could be but went above and beyond to help me with my problem , we would be so blessed if there were more like her”

“Been banking here for a bit (through college and a year after). The people there are consummate professionals, exttemely warm and inviting and if i may say so... they're all very good looking. Great place to bank. I have been a difficult customer and always been helped so well. Bank here EU, cabrini, Nova etc. students.”

“Peter is professional, efficient and thorough. Whether you are buying your first home, a vacation or an investment, he is knowledgeable and will be able to guide you through the process seamlessly. I'd recommend him to anyone.”

“If I could give 6 stars I would. I am currently finishing up the home buying process and I recently had to get a cashiers check from my PNC account to use as a deposit for my future home. I can say without a doubt every time I have gone to this PNC bank on lunch it has been wonderful.I had the pleasure of having Grace help me out and she even went above and beyond when I needed documentation for my lender and had warned me of potential security risks as well. Every single person in that PNC deserves extra praise whether it be the fast and cooperate service Ive always gotten or just how friendly they are when they ask me about how I am doing and keeping tabs on how my house hunting is currently going. Every interaction has felt very genuine, human and positive that is hard to put into words.I have had several banks, and I have also been to several PNC branches which have all been to a high standard. However, this branch in particular blows every other location out of the water. I am truly thankful for the staff and how much they do for their customers.”

“I’ve conducted business in this branch numerous times and have required assistance with some of them. Matt Griffith, Branch Manager, has been extremely helpful in several instances.I came in today requesting a large amount of documents that required him to pull archived materials. He was very patient and pleasant throughout the process, even though I’ve kept him beyond business hours.It’s this special attention to customer’s needs that have kept me a PNC client for a very long time.Thank you, Matt, for being SO awesome!”

“Great experience at PNC in Exton. Vanessa the relationship banker is very knowledgeable, patient and very personable. She answered all of my questions thoroughly and in a professional way. Definitely recommend !”

“I came to Thomas with a request to wire a deposit from my PNC account to London, where I will be attending school this fall. The paperwork was extremely vague and the instructions were not correct. He was amazingly persistent! Most people that I’ve run into over time would have NEVER spent the amount of time Thomas did to resolve my problem. He tried several options, made a phone call, and got my deposit to London! Thank you, Thomas!! Your actions went above and beyond my expectations!”

“Second time I've had the pleasure of working with Jovonis Gore, Senior Branch Banker. Never thought I'd ever write a review for a bank, but Jo's service is so exceptional, how could I not? Professional, friendly and efficient, Jo is awesome!”

“I spoke with Scott today about fraudulent transactions to my account, he was able to put me at ease. Thank you very much! He was prompt and pleasant 👏👍”

“Have been a longtime member of TCAFCU. Mortgages, Equity loans, car loans new and used, and all manner of deposits withdrawals wire transfers, etc. I've found the people there personable and willing to explain things when needed. Have had credit card thefts and issues with cards being hijacked. The people there were quick to freeze my cards issue new ones and deal with necessary reporting requirements. I've found the rates reasonable for their variety of loans. Highly recommend this credit Union and its people.”

“I know of Vanguard through a former employer of mine... a very well-known, well-reputed investment management firm based in Boston. And.... Vanguard was always spoken of, and considered, the best of the best. My employer provided retirement accounts for all of their employees (i.e., for me) and we were able to select the Vanguard funds where we wanted our retirement monies to be invested.It's now a full thirty years later, and my money has more or less sat there, and grown quite nicely, in my various Vanguard funds.However, sadly, I have noticed that their customer service line has deteriorated. In a nutshell, it seems they have OUTSOURCED their customer service. You no longer get reps in the U.S., and who always seemed like they were IN THE BUSINESS of investing money....reps who seemed to know a thing or two. Instead, we now get an endless phone tree of buttons to push.... are repeatedly asked to enter the same information over and over...we finally have to 'play games' with the system in order to get a rep... when you DO get a rep, it's clear they are not based in the U.S. Then you are told you need to speak with a different department...you are transferred....put on hold... asked all the same 'security questions' all over again (and even in instances where you aren't looking for any private or personal information on your account, but simply want help NAVIGATING THEIR WEBSITE). Speaking of which....whatever happened to the voiceprints that many of us recorded, of 'At Vanguard, my voice is my password'?? ...which was supposedly specifically set up, so that we'd not have to jump through all these ridiculous 'security hoops'?? We no longer seem to receive that prompt, anymore, when we call Vanguard...It's sad, that even with a company at the level of Vanguard, that customer service is DEAD. And I'm sick and tired of endless, waste-of-my-precious-time questions that are supposedly 'for your security', even when, as mentioned, I am often not trying to get any PERSONAL details on my account. I mean, you can't even ask a GENERAL QUESTION anymore without first going through an inquisition!Jack Bogle must be rolling in his grave.”