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July 2024 by Patience Muale
God forbid u try on a bathing suit and the tag falls off in the process and that happens to be what u like the most among the lot u purchasing. To make matters worse , this male at the cashier desk on 07/06/2024, was soo rude abt the whole thing. Said its policy...erm sir i dnt have an issue with ur so called policy, what i have an issue with is ur attitude and the lack of knowledge/information to customers. U claim there are periodic announcement to inform people. Meanwhile whole time i was there i didnt hear any of the sort. Perhaps put a sign up in the changing rooms!
I have been coming here for yrs...i am Defo not coming back!
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May 2024 by Meagan Bare
I'm an avid goodwill shopper and this is one of the nicer ones I have been to. Their racks are very organized - both closing and wares. The base-prices are higher side ($6.99 for a sleeveless shirt), but they still do the color tag discounts, so if you have the patience to search for tags, a good deal can be had! Their staff is always so friendly & helpful!
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February 2024 by Sandra Turner
Always good finds!!
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February 2024 by Evelyn Duffy-Waters
GOODWILL IS A FOR PROFIT COMPANY.
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January 2024 by Cameron Myers
New rules, policies everytime I go here. Can't keep track. Not as good a store as it used to be
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November 2023 by Dallanire Calcano
This goodwill is more expensive than a regular store. The register breaks often and they only take cash, very frustrating. The employee obviously hate working there, they are rude and nasty. They ask for donations, who is going to donate to a place we can’t return anything I hope this place go out of business!!
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October 2023 by Anonymous Reviewer
Went in to buy a few items, one item didn't have a tag on It. They said they wouldn't sell it to me and didn't even attempt to get s price, just threw it in a bin. The girl at the front register was really rude and said better luck next time. Took my business elsewhere.
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July 2023 by Lauren H
Honestly have been super disappointed going to this goodwill lost recently and there's always one male cashier up there that is the absolute rudest thing in the world for absolutely no reason at all. He REFUSED to get a manager for me and completely walked off while I was talking to him after not asking me for my rewards after I repeatedly asked him if I had gotten the discount on everything and being dismissed almost every time and then him rushing me through checkout. It was all bad. He was rude last time I went to. Luckily another very kind lady was able to get a manager for me to fix the problem (because I obviously knew it could he fixed, even though the cashier said "nope, no manager here."? Honestly won't be back to this one again until they can get a competent, at least somewhat friendly cashier working upfront. Otherwise the prices usually arent to too bad at this goodwill
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July 2023 by Rosinha Macedo
I really like this franchise, the Phoenixville store is large, extremely organized, smells good, has a lot of shoes, sneakers, sandals, bags, men's, women's and children's clothing (pants, blouses, blazers) for summer and winter. Household utensils, books, electric lamps, various electrical appliances such as a rice cooker, hair dryer, crockery of various types. very polite staff. The location is easy on an important avenue with easy viewing
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May 2023 by Kai Lepore
kinda small for a goodwill but theres some good stuff in here, they are doing renovations so maybe that’ll open it up more
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February 2023 by Sarah Frampton
Always enjoy this store and the staff but inventory seems low lately.
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December 2022 by DGR
I mainly go to Goodwill stores for the houseware department. This one has a very limited one. Mostly non-essential items. No plates, bowls, glasses, flatware, serving platters or bowls etc.No furniture. Huge store. A little confused layout. I saw the same categories in several different spots. Clean.
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November 2022 by Paula Ingram
cashier very friendly mention seniors discount very happy she was wearing a shirt say hump day Wednesday good service she gave
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September 2022 by Denise Levins
I was looking for furniture. They didn't have any. It was ok. I got some good finds.
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September 2022 by khalida kabli
Don't ever go with your kids. My kids are very behaved. The manager told me that my kids are out of control and you should take them out and leave, I didn't see her name but she is blond. They are very unprofessional, agrissif, racist and rude. The name of the cashier is chris she was very rude too. I felt that I've been kicked out of the store
