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August 2024 by Bella
Horrible online pickup ordering experience at this location. The associate ryan came off immediately as rude, toxic and argumentive. When he first approached me i showed him my online order and order number. He immediately flipped out telling me i cant take the food i paid for bc i didnt show him a text message code. I told him can I have a refund then since hes refusing to give me my order and he told me oh you can take it i said then why come off aggressive and argumentive with me after showing proof thats my order and still being combative about me taking it. Then when i was loading up my groceries in my vehicle i noticed he had given me their cheap store brand bread when i had purchased the 3.39 wonder bread and no updates were made to my order in regards to it being swapped or changing the pricr. I go back in to get a refund bc they were trying to charge me for the wonderbread when their storebrand bread is cheaper than that. Also he had given me a rotting pepper on my order which i had to throw out. Im done shopping here. Not only is the customer service terrible and rude but the food they sell is no good. Moldy, rotting, and there's flies. No wonder why its considered "cheap". Will no longer be shopping at acme in phoenixville wouldn't even recommend people who are poor to shop here bc the quality of the food is so bad. They don't care at all and it shows. Apparently im not the only one who had a bad experience at this location.
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August 2024 by EEE EEE
Serious fly problem all throught the store and rotting vegetables.
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August 2024 by Brian Dunn
Good supermarket. Deli, meats, and bakery are all solid. Indoor seating available up front to eat
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July 2024 by Jim Rossi
Acme is always well stocked and I never have to wait long for checkout,still the same.
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July 2024 by Doug Maxton
Friendly workers . Clean store. Well stocked . Good sales
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June 2024 by Lee V le
I really like the orchids at this store, it's very beautiful and the price is reasonable
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March 2024 by SPECTRE
honestly i only go here because its close but this place scares me.
im the last person to scream racism and I'm also friendly i have more of a southern attitude is what I've been told before which is wierd because im from Pennsylvania (unfortunately)....i have no problem speaking to people i have an actual identity and personality unlike these wierdos here in Pennsylvania.
not only the workers but the customers at this store are the most souless, racist, strange, snobby, and seemingly angry people I've ever encountered..no one is friendly in this store...thats Pennsylvania in a nutshell but this market is strange....you can just tell by how they look and refuse to speak or be friendly....especially the staff they are not friendly or welcoming at all in any way....i always feel a "get out" vibe so i get what i gotta get and go as fast as i can.
most businesses in the area are like that though outwardly racist and uninviting... definitely get a whites only vibe in Phoenixville except from the minority businesses. i almost feel sorry for the other minorities that have businesses in the area.
also this is the second time I've gotten something that was no good from this place this time moldy bread
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February 2024 by Nell M
I just received moldy grapes from acme. They were pooling in juice from obviously being spoiled/mushy. I posted a picture through their photos. All the produce I just received was of extremely poor quality and should not be on their shelves. None of it. Where is the quality control? It’s not ok and I’m extremely fed up with receiving spoiled produce. That should not be allowed on your shelves for sale. The common denominator here is the store. The store is selling this and it’s completely unacceptable to sell food that’s not edible. If it’s out the door it should be discounted. If it’s spoiled it shouldn’t be on the shelf. This is common sense. Is anyone running this store at all? If they put half the effort into quality control as they do in having someone breath down your neck at self check out this would never ever happen. Shame.
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January 2024 by Katherine Dougherty
The folks working at the bakery (Byron, as well as others) did such an amazing job on this cake that I had them do for my boyfriend’s 50th birthday party! From talking to me on the phone and coordinating things, to the finished design on the cake- I could not be happier with the level of customer service I received.
These bakers are quite talented- I just briefly showed them an image I found online as a basic template, and they were able to replicate and then customize it in the most perfect way. Thank you for helping make my boyfriend’s birthday special! ??
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December 2023 by Kari Piatt
Update today when self checkout was closed someone called over the intercom for a cashier when I asked her to help me checkout instead of mess with the self checkout machines. She then had to physically yell for a cashier who meandered over with donuts half wrapped in his hand and then he told me he forgets people are in the store this early
Update today I was told self checkout is done in the mornings so that the scanners are unavailable. This makes no sense because then there is only one line open with a cashier who is overwhelmed with every single customer. Ridiculous waste of my valuable morning time.
Consistently out of stock of the single item I am stopping in for ... come if you want to leave empty handed and go shop at Giant
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November 2023 by Tim Maris
Nice to have a place like this close by in town
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November 2023 by Scott Denny
Lisa in the beer/wine department was so kind and helpful. She went out of her way to assist me in locating gluten free products that were safe for me and showed a good knowledge of her stock. Thank you!
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October 2023 by David Miller
Such an annoying checkout system for beer/wine. the only lane open is the beer lane. So we all have to wait for all the people who just don’t want to use self checkout. Make a beer/wine only check out, or open another register for regular groceries. Would recommend just going to giant or the foodery if you just want beer. Save yourself some time
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October 2023 by David Wilson
A pleasure as always ?
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October 2023 by Romeo Montague
Called the pharmacy looking for Wegovy (I know a pain in the butt sorry) but I asked and the pharmacy cut me off immediately saying “no, no” before I could even finish. It sucks I know but don’t be so rude when you’re also the 15th pharmacy I’ve called.
