-
January 2024 by Tim Herron
Clean and well keep great service
-
November 2023 by David Holmes
Approximately 2 weeks ago I brought a chainsaw chain to Ace Hardware in Phoenixville to be sharpened. Early this week I received a telephone message from Ashley at Ace Hardware informing me that my chain was sharpened & ready to be picked up. She said the cost would be $8. When I got to the store I was told the cost would be $12 plus tax … $10 for sharpening & $2 for labor. I would have thought that sharpening would have been labor. Not only did Ashley get the price wrong in her telephone message, Ace added a couple more dollars to the charge for sharpening. Needless to say I will not shop at Ace Hardware in Phoenixville again.
-
November 2023 by David H.
I took a chain for my chainsaw to Ace Hardware in Phoenixville on Oct 30, 2023 for sharpening. On Nov 9, 2023 I received a message on my answering machine stating that my chain was sharpened and ready for pickup and the cost would be $8. when I arrived at Ace Hardware I was told that the cost was $12.60. when I asked to see the invoice it listed chain sharpening = $10 and a $2 charge for labor. isn't sharpening a chain labor?
-
August 2023 by Saad Suleman
Dave took his time to fix my watch by helping me select my watch battery by letting me exchange the one I bought before. 5/5 service! Great job keep doing what you’re doing!
-
August 2023 by Paul Reimer
BUYER BEWARE! Came in on a Saturday night when the kitchen outlet stopped working. Staff was helpful in finding a new outlet and pack of wire nuts, not knowing any better, it was over $52 at the register. I went online and other big box stores had the same items for about $21. price gouging is rampid here
-
July 2023 by Tori G.
Ordered a grill online through these folks. I arrived and discovered that it would not fit in my car. They offered to deliver it at no cost, and they were able to do it SAME DAY! Everyone here was incredibly nice and professional. I will definitely shop here again! :)
-
July 2023 by Jim Carr
Love that they're are in the local community because they have everything you needed to work around the house without having to make the extra long trip to the big box stores. Prices are competitive. Time is money, so an 8 minute round trip here saves me a lot of the hassle of the 80 minute drive elsewhere.
-
June 2023 by Gilbert Martinelli
The staff is friendly and always eager to help. They usually have the supplies or tools I need in stock.
-
June 2023 by Susan Jennings Becker
Many friendly, helpful staff are here to help find items and answer questions. Much better experience than at the giant hardware chain stores! Highly recommended!
-
June 2023 by Sarah Rosati
Employees are very helpful and the layout is intuitive with a lot of options!
-
April 2023 by Brian Cooney
The store is clean and I've always had great customer service. It's very hard to find good help these days but somehow they find it. That's a sign of good management as well.
-
December 2022 by Claudia Weber
Great, Friendly and efficient Service. I think the senior employees make this particular store special, because it's a rarity to see a smile, caring and a "go to" attitude these days. We've been lucky when we do see younger people that have these qualities as employees, but it is a rarity also these days. However, when we do have that experience, we let management know..there are still young people that have had parents or perhaps just good role models that know just how much it's appreciated.
-
December 2022 by Brigitte Faggioli
Great people working here, always take the time to explain or help you find something.
-
September 2022 by Michelle P Jackson
Staff is awesome here. Most places you gotta find some if have questions and then you show them you want they'll be like oh we don't have that here or something here along those lines.
-
September 2022 by Meanix Landscaping Inc.
Love the service here. We buy here all the time. Definitely recommend.
