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February 2024 by Jeffrey Myers
Very friendly and very helpful.
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January 2024 by deedee Lugo
Great customer service and friendly.
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January 2024 by Will Burgess
I went to the Zales in Philadelphia Mills, they help me order a custom necklace name plate for my girl for Christmas. The sales lady took her time with me to place the order. The only issue I had I just thought that the necklace was going to be a little bigger.
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October 2023 by Diane Torres
I picked up a nice diamond necklace. Life time warranty 30% off.
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October 2023 by Zykir Tyreek
Katie was very helpful, polite and hospitable. GREAT customer service!
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October 2023 by mathew pickels
Had the best experience! Katie was absolutely amazing. Got me financed and sat with me for an hour while I took forever to pick a ring set. The best!
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October 2023 by Zhanna Shatson
Katie is wonderful. She helped us find exactly what we wanted. She explained everything and made everything simple and easy! See you in 6 months!
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October 2023 by Moriah Pereira
Katie was amazing she ordered me a ring enhancer it came in quickly and the process was amazing
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August 2023 by LeahBurnett
Ms. Bonnie was AMAZING!!!! She gave me her full attention and was so pleasant, I will always come her for her!
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June 2023 by Monique Dogan
I wish I could do more than just write a great review. The service was priceless. Not even the most expensive diamond in the store could top the happiness these ladies gave me ! Thanks for helping me find a perfect ring! Most importantly thanks for touching my heart.
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May 2023 by Isabelle
Ondeene is a very caring, knowledgeable, and kind hearted person. She always willing to help. She sold us our wedding ring 5 years ago at Neshaminy Mall and we bumped into her again 5 years later when we wanted to upgrade my ring at the Mills. I am soooo happy we bumped into her again. She remembered us and always tells us about every sale available. Her service is amazing and to have someone remember you 5 years later feels great. She does this with her heart. Thank you Ondeene!!!!
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May 2023 by kieshia walker
Katie is very knowledgeable and customer service is excellent! She’ll help you find the best while still maintaining quality! This is my go to jewelry store! Zales is my lifetime go to jewelry store!
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May 2023 by Nasheka Bonner
Ondeene is always so helpful, knowledgeable and has wonderful customer service. I definitely recommend her for all your jewelry needs.
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May 2023 by Rodney Jean
Amazing customer service ondeene sold us our first wedding rings and a great price and is now selling us our 5th year anniversary wedding rings we love it here
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April 2023 by deathscythehell100
Zales outlet store and the staff are amazing I went to them for my wifes engagement ring and our wedding bands and they turned out amazing for our big day. A big thank you to Katie Keenan she helped us through all of our decisions and we love our rings!!!!Thank you Katie and the entire staff very trustworthy jewerly store if I could give more than 5 stars I would - go see Katie for all your jewerly needs