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November 2023 by Megan Y.
Prices aren't good enough to spend an hour shopping for groceries when checkout is going to take another hour. They should probably invest in more staff, at least for checkout? You can also push the "help" button and stand around forever without anyone showing up. Hopelessly understaffed. Oblivious clientele. I leave two thirds of the time because I can't check out.
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November 2023 by Willi B.
First of all, they're never properly stocked, to a point it's ridiculous. Second off, the McDonald's. Staff is rude, and the menu says medium fries and soft drink are part of the combo, but then they surcharge you $0.47 for the medium soft drink??? Asked them about it, but the answer you'd never expect: no clue. That's it, didn't even try to find out. False advertising but that's just how it is?
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October 2023 by Steven S.
Went to Walmart, asked directions to baking supplies. Here's where it gets interesting, find someone who speaks English. Even some English. Finally my 3rd attempt-success. I can understand being bilingual. But unable to speak or understand English, in America is wrong.
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July 2023 by Kat R.
Giving the South Philly Walmart a one-star rating is the equivalent of trying to mop up the ocean, but this place is so bad that I'm doing it anyway. I give myself a pep talk in the car before I enter this store, trying to find some kind of zen before the harrowing experience of shopping here. Merchandise in locked cases with no one to open them, 30+ minute lines, and multiple check-outs in each section make even the simplest of shopping lists take an hour minimum. If you're going to fund the corporate overlords of America, just give Bezos your money and avoid the trauma of trying to shop at this store.
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July 2023 by Malea S.
I was excited to move to a city with a Walmart! They carry so many products from south Louisiana. I didn't have a car coming from NYC, so it was super convenient and healthier to just have my grocery delivered. I even got Walmart + , because I planned on buying everything from Walmart. Then only half my grocery would show up and I would have to report it. I would call customer service furious and They'd give me a credit like I could fill my stomach with that. Then the drivers were a few minutes late and then a hour late and later and today they didn't show up AT ALL. Waited from 4pm to 10:30pm and NO GROCERY! Had to cancel on my side hustle to wait on the driver who never came. because I'm out of food. Now they are saying wait 48 hours and THEN they'll file a report??!!?!? On what planet does anyone expect to schedule a food delivery and then are okay with it showing up WHENEVER? Why does the Christopher Columbus location in Philly have such sh*tty service? Unemployment is 4.1 and they can't find reliable employees?? Management needs to go and they need to clean house, because their are people who WANT to work and gracious about having a job.
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December 2022 by Todd D.
Worst Walmart ever no help understaffed underpaid Iam standing around 20 minutes asking every worker please open up the locked case so I can get batteries I have no idea why they would have the batteries in customer center when they have 6 huge lines for complaints and returns they were busy as it is it's sad people steal it's disgusting so u have a door greeter but can't hire someone to open locked away merch who's the genius who put the batteries locked up Iam irate prolly won't shop there no more for anything locked away nonsense
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October 2022 by Joe S.
I must've gotten lucky today, I expected a zoo but it wasn't too bad. There were tons of employees around, which is rare for Walmart. Only strange thing today was all their flashlights were in a locked cabinet for which I had to wait for an employee to get the key. Another good thing is they finally got bags! After how long of bagless Philly, places are actually getting the recyclable bags now. Also they actually had grocery hand baskets, most places people steal them away. I'm now used to just grabbing an empty box off the shelf and using that for a basket/bag though...
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July 2022 by Lorenzo F.
I went to the Customer Service desk to return some items and the clerk there lack professionalism and customer service skills. Walmart definitely needs to train their employees about customer service and use the words "thank you."
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June 2022 by Derek D.
The granddaddy of ghetto dirty Walmarts. Even the toy aisle is behind locked glass. Good luck trying to get someone with a key
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June 2022 by Dominik D.
They have liquid baby formula! Enfamil neuro pro too! Nice store front and good options on other baby stuff too!
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June 2022 by Llc C.
I had the worst delivery experience. The driver couldn't find my home and called me. I was in the middle of giving her directions when she started lecturing me about the price of gas and how I should have written this all down when I ordered. She went on and on even when she knew exactly where I was. It was rude beyond belief. Then she started singing about Jesus while still raging at me. I finally got the package. She was an Uber delivery driver and she was off the rails. I've had lots of other deliveries from walmart that went off without a hitch. Not this one.
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April 2022 by Tiffany T.
I couldn't agree with Shantell's review more. This Walmart location is trash. I placed an online pick up order for 8-9pm pick up window. I received the email that it was ready at 851pm. in which that was too late for me to make my other obligations. The next day, I chatted with a Walmart online rep to discuss the issue. In addition, when I logged into my account it said I had no order that exists, but the rep was able to find my order. They told me "rest assured, we hold your orders for 7 days, you can go with your pick up information and it will be ready for you"When I arrived to the pick up area, I was unable to check in on the app for curbside since the app thinks I have no existing order. I walked up to talk to a staff and explained the situation and he replied "we probably put it back already. Someone else just came for orders placed 2 days ago and it's gone"I replied " so you can go pick it now? I confirmed with you all before I drove all the way here to pick up the order"He replied " so you want me to go pick it now?" um.. yes...???If you can avoid this Walmart, do so. You'll run into a wall of zombies passing for humans too.
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April 2022 by Dmitry V.
This place is diverse, clean, views from the lot are fantastic. Everyone was super friendly. Total reflection of a diverse city. The only thing I found irritable is a parked near the entrance police car, and cops were nowhere to be found for quite some time. I wonder if anyone could give THEM a ticket, so they could respect the community they serve and perhaps earn the trust back.
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February 2022 by Brenda Moffatt (BunBun)
Well that whole money center is open from 6am to 11pm is BS. If they don't feel like working after they clocked in they basically don't. The employees there prove that. It was only 7:02 pm and the MANAGER took 4minutes to acknowledge me when she clearly saw me and NOBODY ELSE besides me was at the counter. (Since when did it take 4 minutes to cut a box?)Anyway she asked what do u want, not what I need. So I asked n she said oh no this Walmart don't do those . All I asked was is The money center open so why say we don't do that.??Simple no would have sufficed. They roll the eyes and click the tongues.. don't expect good customer service from them over on Columbus Blvd
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August 2021 by Reynold W.
I would give this store 0 stars if I could. The store is always about 50% or less stocked -- the frozen foods aisles (ALL of them) are almost completely empty. Produce (when they have it) goes bad in a day or less. You can count on a 15 minute minimum waiting in line to pay for what purchases you are able to find in the store. No carts, and the people supposed to be collecting them are goofing off in the parking lot and/or on their cell phones.My suggestion? Close this store and relocate to somewhere else in South Philly with all new staff who receive better training and managers who know how to order & keep shelves stocked!