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November 2024 by Lisa Bennett
Took my husband to the So Philly location this morning. I scheduled an 8:30 AM appointment online and completed online check in before we got there. The office was very clean, staff very courteous, friendly and professional. After being seen, dr referred him to the Spring Garden location for a chest X-ray because there was not one at so Philly today. Dr called ahead, so they were expecting us. Same great experience there. Dr got the results quickly, called us to discuss and immediately ordered meds. This was our first experience using urgent care and I’m not sure why we didn’t try this route sooner. I would rate this experience a perfect score. Thank you for taking such good care of us ?
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November 2024 by Rachel Pardoe
Walked in on a Saturday afternoon with no appointment and was very impressed with the efficiency and wait! Everyone was very friendly and helpful and apologetic for the wait even though I was expecting worse. Check-in was simple and all staff were great.
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November 2024 by mindlessbuddha
The doctors are great! It's convenient having this top-notch urgent care center in the neighborhood. Going here for colds, flu, minor injuries, and tests is much faster than going to the hospital or doctor's office.
They could improve the check-in process. They often make people wait, and the receptionist won't ask if the person walking in is new, has an appointment, or gets the process going with the check-in pad. Nothing. Just tells you to sit down and wait. People are often helped out of order from when they came in, which isn't cool. It can take up to 30 minutes to get checked in, sometimes longer, especially when they open. "Walk-ins welcome," but be prepared to wait if more than 2-3 people are waiting. Once you get through check-in, it's pretty quick.
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November 2024 by Margit Olson
Cat ripped my ear open. Made an appointment for 8:50 was taken close to then. Both medical assistant and doctor were responsive to pain and did their best to help me remain pain free. 11 stitches and 2 antibiotics later and I was home by 10!
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November 2024 by Sarah Huffman
Quick and easy, everyone there was really nice and helpful.
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November 2024 by Ashley Oteri
The front desk Ivy was so kind to me when I had to bring my 2 children for a sick visit. The OB nurse (can't remember her name right now) who works here was great with my 5 year old and answered all of his questions with ease helping him to feel relaxed for his appointment . She was extremely thorough with her examination/ questions and she really cared which put my 20 year old at ease as well! The PA (can't remember her name either) was kind and caring and answered all of our questions. Would definitely recommend!
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November 2024 by beverly tunnell
Everyone was very helpful and informative. Thank you very much. Keep up the good work!
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November 2024 by Scorpion Queen
Great service. Polite staff and understanding doctor. I told her my problem and she helped me with a solution. Going forward I hope to feel better and what i can do to feel better and what to do if I don't.
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November 2024 by Ava Patterson
Clean and everyone was nice. Front desk sent the prescription to the wrong pharmacy after clarifying which one to send it to.
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November 2024 by Nick
Experience was perfect. In and out, very little waiting. Everyone was helpful and nice. Nurse and doctor knew what they were doing.
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November 2024 by Donna Pietrafesa
Easy to schedule appointment. Wait time not bad. Professional, friendly staff.
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November 2024 by Adreanna Iovacchini
Im always fast when i come in and the drs figure out the problem right away. Highly recommend this place.
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November 2024 by Gus DeJohn
Always fast and thorough .
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November 2024 by Paul Bates
Very informative. In & out. Great Service
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November 2024 by camille leclair
Great service from nurse and Xray tech and care provider! Thorough. Very impressed! Very sick upon arrival, receptionist could have been more care congenial and understanding as was the rest of the visit, Thank you.
