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July 2024 by fernanda zamora garay
They lost my package and nobody answered me!
They supposedly left the package in the package room of my building and there was never anything there, it's been 5 days and no one gives me any response.
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June 2024 by trophy scene
Don't waste your time coming here. The employees always upset that they have to do a job, despite getting paid to to it and applying for the job out of there own free will - knowing the required duties. They just want to sit around and talk and listen to music while doing literally nothing, as if we haven't all graduated high school over 25 years ago.
They take random hours long breaks throughtout the day, every single day now (somehow the higher-ups don't know about this??). Instead of just quitting to go work a job they don't hate with a passion, they're going to continue to hold up the positions at this location, that COULD be filled by people who don't actual mind going to work as a functioning adult like the rest of us.
Because of this, there are literally no P.O. locations within a 5 mile radius that aren't terrible, and actual operate the way were intended to. I have no idea where I can mail my packages out of now. I already had to stop going to the closer post office on Crittenden, because my packages kept going "missing" there (once 2 times in ONE week!) every time I had to mail multiple packages out of that location. You're not supposed to ship things out from a zip code you don't live in or near, but at this point I literally have no other option. There isn't a single post office in or around Mt. Airy that hasn't been ruined by lazy "workers" (hint: they refuse to do any such thing), or workers who have sticky fingers and want free gifts.
Everyone wants money but suddenly thinks they shouldn't have to work for it anymore. Entitled doesn't even begin to cover it at this point. I shouldn't have to drive out to Plymouth Mtg just to go to the dmn post office, but that's probably the next closest place where the residents/employees/businesses are normal respectable people who don't have some weird chip on their shoulder.
tl;dr AVOID THIS POST OFFICE. 0 stars!!
And if someone can figure out how to report them for refusing to service people during the SET business hours DAILY for 2-3 hrs at a time, please do so!
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January 2024 by Hillary Miller
Terrible service
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January 2024 by Steven Manson
Easily and by far the worst post office in Philadelphia. They have earn and deserved that bage of shame...... they consistently closed the entire store, claiming the system is down. Now, I have paid for a PO Box at this location. If the system is down why is there no access to the PO Box? You don't need a system up and running for me to collect my mail.I deserve to be partially refunded due to limited access to my PO Box during what should be operational hours.I won't say every worker at this particular post office needs to be let go, though most, not all, have the most vile attitudes, but someone in management and/or general management needs to be retrained or let go.Cleary, this location is taking advantage of the public. Today is Saturday, December 30th and clearly, the branch decided they should get a 3 day weekend for diligence in getting out of work.
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December 2023 by Steve Brady
Can’t seem to open on time
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December 2023 by Alden Dirks
The staff take unexpected breaks without explanation and leave you waiting for a long time. They always close before stated close time of 5 pm, usually by 4 it seems.
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October 2023 by T E
No one came to the desk for an hour.....Get that staff outta there. They don't care.
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September 2023 by Stephanie Schgier
They don't abide by their own hours. The woman behind the counter straight up ignored my husband.
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September 2023 by Alvena Melton
No lines
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September 2023 by Norms Victory
Good service, polite and prompt.
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August 2023 by Jon “Traveler 369” Perez
Went to this post office this afternoon. I walk in & found it was empty. I say to myself, "Oh goody, I'm the only one in line so this should be quick." I get up to the window & nobody is back there. Lights off, (music playing somewhere in the back), no activity nowhere. No sign they were out to lunch or anything like that. I called out & even tapped on the plexiglass... nothing. I swear, everytime I go to this particular post office, 6/10 times there's always an issue..
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June 2023 by Emily at CalligraPhilly
Marcy at this location is so helpful! I had a big stack of wedding invitations to send out and she was very accommodating.
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June 2023 by LeLe
Sign say they open at 10am I was there at 10:15a they’re closed.
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March 2023 by Hakima Cooper
Doesn’t print won’t allow the customers to email the return label for services
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March 2023 by Natasha Jeanty
I typically Do not have an issue at this Post Office however there was a representative that was so rude when I came up to the glass window she didn't acknowledge me, didn't respond right away and she pretended like she didn't comprehend anything I was saying horrible customer service
