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August 2024 by Jenna McBride
Isn't it a beautiful thing, that in this crazy thing called life, we can always count on USPS being consistent? This gem of a location consistently:
1. is understaffed
2. has long longs
3. is staffed with people who will sass you to no end and tell you what you've done wrong at every visit
4. is dirty and antiquated
5. is more expensive than you think
6. does not provide basics like tape
7. has some sort of system failure
Thank you USPS, for existing, but no thank you for the way you are.
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August 2024 by Edward
This is the worst post office, everyone should be fired. Just trying to figure things out, I get insulted, yelled at, told they can’t help me. Honestly insulting that I pay taxes for this type of treatment. Will be filing a formal complaint.
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August 2024 by Sam S
They open at 8 am and I was waiting for a half hour plus before I left and no one was there to let me in.
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August 2024 by Danielle Grimes
I’m not one to write a review unless it’s positive, but this has been my local post office for the better of 4 years now and it’s absolutely awful. Lines are always 30+ minutes long in the middle of the work week / day. The women that work there also couldn’t care less about making people wait. There’s never more than one person working the counter even though there are several others walking around the back, talking on their personal phones, or chatting with their friends that come in to visit. Additionally, in the past 4 years their internet has been “down” at least 20 times, and that’s only when I visit, I can’t imagine how often it’s actually “down”. It’s always very convenient that it’s close to the end of the day as well. I’ll continue to come here as it’s within walking distance but if I had the option, I’d never come here. If you have the option to use UPS, I’d reccomend the one on Fairmount and ~17th.
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July 2024 by Tulasi Kadiyala
Horrible location — they have been unable to take cards multiple times that I took day out of my time to walk over there with no notice or even a piece of paper on their window. Employees are extremely rude to all customers and are overworked as there is always a line at least 30 minutes long. Just go to the Arch Street location it’s way better and faster and has self service.
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July 2024 by ismail caliskan
Closed during working hours ??
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June 2024 by Thomas Buonanno
the line is literally heinous every day.
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June 2024 by Stephany Alcantara
They are rude and have an attitude. No good customer service skills
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June 2024 by Keith Maynard
Don’t go here. Literally 80% of the time they just put up signs that say “system down” without even as much as one employee to help explain or assist with anything. Place has cost me business
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June 2024 by Mr. Michael Tyler
Nice staff that help me out quick and politely
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June 2024 by Raushan Green
I write this review as I wait for someone to come to the window to help me. This place is extremely slow and all the workers deserve to lose their job since they don’t care to do it at all in the first place!
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May 2024 by Brian Fresco
DO NOT MAIL GREETING CARDS FROM HERE. They will never make it
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May 2024 by Ralph Benedict
We took a package there today (Saturday, May 4) to be mailed at 10 AM and the post office was closed.
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April 2024 by Mark M
Quite literally the worst post office I’ve ever been to.
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April 2024 by Mike Levine
Be prepared to wait in line for half an hour (or longer). They have just one poor person at the counter to service 20+ people in line the weekend of tax season! I've come to this location several years in a row and they have the same staffing problem year after year.
