-
March 2023 by Michael Simbert
Great service and good vibes. They can make miracles happen ?Service: Body & Trim
-
February 2023 by Donell Fogle
They steal parts off your car and take forever to repair, give you the run around about how the part was ordered, why did it take ; months to get there smh, then made dents on the opposite side of where the accident was and tried to say that it was there already. Don’t let the tow people take your car there just leave it on the street for your insurance.Services: Electrical
-
February 2023 by Seth H.
Got into a very minor car accident and had my car repaired here. They had my car for about 2-3 weeks with no updates so I decided to call. When I called they told me they were waiting on my insurance company. So I call my insurance company and they tell me they are waiting on a email with photos of my cat from tic tac tow. So I call both on a 3 way call and find out after doing some research that the reason my insurance company (Liberty Mutual) isnt getting the emails from tic tac tow is because tic tac toe doesn't know how to spell "mutual". Yes the reason is because they were spelling mutual in liberty mutual incorrectly. After I figured that out tic tac tow has had my had my car for just over 3 weeks with no action. We get to them having my car for a month and now the insurance says I've reach my quota for them paying for my rental car and if I still want the rental car I would have to pay out of pocket. I paid out of pocket for a week for a rental car and about a week later saturday got a text at 3:50pm saying my car repairs are done it just needs to be detailed. I see that they close at 5pm so I head over there. When I get there at 4:50 no one is there. I call and get a bullshit story about someone that can meet me later to get my car. That didn't sound very promising so we agreed I can pick it up tomorrow (Sunday) I call text all day Sunday with no answer. I call Monday morning and don't get a call back until like 1pm that I can come get the car. I come get my care and pay the full amount 2890. Guy who I got the car from told me he had no change when I tried to give him 2900 And the funniest part of this whole story is my car was not detailed when I picked it up . DO NOT MAKE THE SAME MISTAKE I MADE AND LET THEM TOUCH YOUR CAR.
-
October 2022 by Chris O.
My car was totaled and I was absolutely lost as to what to do next; the gentleman from Tic Tac Tow was a lifesaver and drove me to the police station and waited around afterwards to drive me home. The yard itself was chaotic, but the staff was extremely helpful and professional. They went the extra mile to help me out in a tough time. Hopefully my car doesn't get totaled again but if it does, I'm sending that bad boy over here.
-
November 2020 by Dd J.
If i could do 0 stars i would, Horrible. I got my car back with a big behind scratch on it, the shop is a place i wouldn't even recommend. I entered at my own will and do not go it's a horrible experience. Owner son is very unprofessional and so is the workers.
-
May 2020 by Bryant C.
A well ran business with exceptional customer service. If you need anything done to your car I recommend these guys.