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May 2024 by Amanda Eliza
For my first experience at the Artist Haus, I was not impressed. I had mentioned on the phone that my hair often takes ample amounts of time, since it's thick and long, however I don't think they took me seriously. I was a new client, they did not know my hair, and had scheduled maybe at least 8+ clients while I was getting my hair cut and colored. I was nervous when the assistant kept checking my foils and didn't know where to start with the removal of the foils - not a good sign. I didn't get my hair blown out, because I was afraid of the cost, as I'm pretty sure it's NOT included in the price of a haircut.
So, when I get home, I realized my hair was butchered. The highlights were bright yellow and orange, and crooked all over my head. There were some spots with huge chunks and then other areas were the high light looked like it had slipped mid-process. I quickly contacted the scheduler, since for some reason that's the only way to reach Mackezie, and was told I probably just "need a toner and that's the main issue, as for the placement of the highlights, she feels there's no issue." The highlights were absolutely the main issue.
The timing of my foils was obviously not calculated correctly, it looked like foils were quite literally slipping from my hair and taken off way too early. It looked like I had gotten it done months ago and it grew out. I don't know if it was a error because they overbooked and couldn't focus on the timing correctly, but it's a shame because it cost me over $600++, not including what I had to pay to go to another salon to have it corrected.
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May 2024 by Marissa W.
The first time I came here, I liked the cut that I got. It was very quick and I didn't care for the experience that much however left with a cut I liked. Because of this, I returned to get the same thing again. The owner did not remember cutting my hair before, and I asked for a trim and dry sweep to which she asked me "what did we do last time??" Like my hair was right there and I said I wanted the same thing. I'm uncertain why I would have to go through the same explaining again. I tried to tell her what I wanted and she would suggest things such as a long curtain bang. I replied I did not want to do that and still ended up getting it leaving me with a shape I didn't like. Overall I felt very unheard by the stylist and ended up getting charged for a full haircut although I asked for the trim. Not a personable experience and a bit pushy. thankfully went to a different stylist and got my hair fixed
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May 2024 by Amanda E.
For my first experience at the Artist Haus, I was not impressed. I had mentioned on the phone that my hair often takes ample amounts of time, since it's thick and long, however I don't think they took me seriously. I was a new client, they did not know my hair, and had scheduled maybe at least 8+ clients while I was getting my hair cut and colored. I was nervous when the assistant kept checking my foils and didn't know where to start with the removal of the foils - not a good sign. I didn't get my hair blown out, because I was afraid of the cost, as I'm pretty sure it's NOT included in the price of a haircut. So, when I get home, I realized my hair was butchered. The highlights were bright yellow and orange, and crooked all over my head. There were some spots with huge chunks and then other areas were the high light looked like it had slipped mid-process. I quickly contacted the scheduler, since for some reason that's the only way to reach Mackezie, and was told I probably just "need a toner and that's the main issue, as for the placement of the highlights, she feels there's no issue." The highlights were absolutely the main issue. The timing of my foils was obviously not calculated correctly, it looked like foils were quite literally slipping from my hair and taken off way too early. It looked like I had gotten it done months ago and it grew out. I don't know if it was a error because they overbooked and couldn't focus on the timing correctly, but it's a shame because it cost me over $600++, not including what I had to pay to go to another salon to have it corrected.
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March 2024 by Danielle Schulz
They won me over TWICE! At 36 weeks pregnant, I planned on getting a cut and color that would have been quite expensive. Mac, the owner, suggested not investing in color until I was postpartum to see how my hair changed. This instilled trust even though they could have charged me more money. Instead, she gave me a glaze and FANTASTIC dry cut that revitalized my love for my hair. She worked with its natural curl to provide something that was edgy and low maintenance. Thank you!
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March 2024 by Alex Borders
McKenzie at Artist Haus is an outstanding colorist who takes the time to listen to her clients to understand their lifestyle and hair needs. Before seeing McKenzie, my hair was dull brown with brassy highlights. Thanks to her expertise it's been completely transformed.My hair looks and feels gorgeous! I have a vibrant color, that feels healthier, and I'm more confident overall.
The salon atmosphere is welcoming and relaxed, making each appointment enjoyable. I strongly recommend McKenzie to anyone looking to change or maintain their hair. She's dedicated to her clients' satisfaction and it shows in her work. If you want a stylist who cares and delivers great results, go to McKenzie.
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March 2024 by C. R. W.
My first visit, so for me they are always hard to communicate because you have never communicated before. They lessened this for me by asking questions that were on target. Came out with a good haircut and a new place to have my hair styled. I'm definitely going back soon!
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February 2024 by Blue G.
McKenzie at Artist Haus is an outstanding colorist who really listens to her clients to understand their lifestyle and hair needs. Before seeing McKenzie, my hair was dull brown with brassy highlights. Thanks to her expertise it's been completely transformed.My hair looks and feels gorgeous! I have a vibrant color, that feels healthier, and I'm more confident overall. The salon atmosphere is welcoming and relaxed, making each appointment enjoyable. I strongly recommend McKenzie to anyone looking to change or maintain their hair. She's dedicated to her clients' satisfaction and it shows in her work. If you want a stylist who cares and delivers great results, go to McKenzie.
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December 2023 by Blake Catsis
I booked a 10 am appointment and no one showed. Theres no way to call to figure out whats going on. Don't bother if you have a tight schedule.
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December 2023 by Susie Rice
Such a great experience with this salon. Gabby is my hairdresser and she takes the time to listen to my requests with what style I like for my hair. After my first session with her after doing hair treatments I definitely noticed a difference with the quality of my hair. She brought out my natural highlights and made it look natural for me.
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October 2023 by sue-lynn law
Gabby is my go to hairstylist. She has been taking care of my hair for the past 3 years and she has made my hair so much better since then. It has shaped my whole look as well. Gabby understands the right style for you and is always open to trying new hair style as well. She will be honest with you as well to make sure your hair is healthy at the end of the day. It’s always so fun going to her because we would come up with fun hair ideas. She is very easy to get along and make you feel comfortable and beautiful!! I love chatting with her during my appointment. Here are some of the awesome balayage and fun hair colors I have gotten done from her.
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August 2023 by Kelly Makino
Pros: This is about as close as you can get to a NYC or LA style cut in Philly…. Con’s: it is priced accordingly, and appointments book out 2 mo in advance.
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August 2023 by Mary Slater
Daughters hair by Michelle is beautiful
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August 2023 by Redian Caushllari
Very cute place as well with the peaple there
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August 2023 by Kelly M.
Had high hopes for this place, but 1 week after a $500 cut/color that took almost 6 hours, my hair is still completely trashed and no amount of K-18 hair masks will restore it. My hair is a mass of frizz and spilt ends from over-processing and rough cutting. The owner is more ego than artist at this point, unfortunately. For the price I'll just drive to New York next time.
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March 2023 by Danielle Colantonio
Andy Glickman is a hair genius! He has such calming and warm energy and talent to match. Andy has transformed my hair from a post partum disaster to the hair of my dreams. He also picked the perfect color that enhances my skin undertones and helps to hide my grays in between visits. I adore this man and his ability to transform me! And let’s not forget Gabrielle! She is the manager and scheduling, customer care and makeup artist extraordinaire. If you are lucky to cross paths with her, you will know it because she pays the utmost attention to detail and provides the best care to clients. Thank you to Andy and Gabby for helping this tired mama feel like herself ❤️
