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August 2023 by craig stout (craig)
They lost my driver's license and tell me they never got it and that they cant check cameras. Lmfao what a joke whoever is managing this place needs fired. Because they obviously don't know how to do their job. Also while sitting there waiting on them to try to find it (if they even looked at all) they forgot to give the guy in the drive through beside me his license. It all trickles down from horrible management.
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July 2023 by brandon Johnson
I recently had the pleasure of visiting TD Bank at their Wood heaven location and interacting with their exceptional bank teller Tania.She displayed utmost professionalism throughout my visit. She was very polite, and attentive, making me feel valued as a customer.I was impressed by the her extensive knowledge of various banking products and services. She patiently answered all my questions, offering valuable advice and guidance.Overall, my experience with Tania was exceptional. Her professionalism, efficiency, knowledge, accuracy, problem-solving abilities, customer-centric approach, and commitment to security made me feel confident and valued as a customer. I highly commend their outstanding service and wholeheartedly recommend them to anyone seeking top-notch banking assistance.
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July 2023 by Hot Pizza
Toya was super helpful and very positive and I appreciated her help very much! She is a team leader I can tell and did everything rather quickly but accurately.
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July 2023 by Damion Herman
This bank is a joke! The people in their have some sort of power trip. I need a branch manager to call me back!
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May 2023 by Rampal
Latino girl very rude. She was attending latino customers. So she was very rude to Asian customer. And very bad attitude. I hate coming to this branch every time.
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May 2023 by Casey Wren
Horrible customer service! I was a victim of scam and been in the dark for four months now with no help from toya ! I would never bank with TD ever again they took all my money and some ! Had to contact the higher up to deal with my situation! Communication and their lack of carelessness is pitiful!
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May 2023 by C Wr
Horrible customer service! I was a victim of scam and been in the dark for four months now with no help from toya ! I would never bank with TD ever again they took all my money and some ! Had to contact the higher up to deal with my situation! Communication and their lack of carelessness is pitiful!
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April 2023 by Dan Fresno
No wonder 3.1 star's. Should be 1.1 or less. Very disrespectful twords disabled veterans and racist to boot. Hulmeville rd branch in Bensalem, no issues at all.
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August 2022 by Juliana Martinez
Went with my mother today to open an account and the lady Toya doesn’t know the difference between a middle name and an individual that has two last names. I went back and she insisted she did it right and she couldn’t fit both last names on the card but that she had done the right thing. I got home and I still felt something wasn’t right. I called customer service and sure enough she put my mothers last name as her middle name !!!! Now I have to take another day off work to take my mother back to fix this because customer service said we had to go back to the branch. I am NOT going back to the same branch obviously because they need to be educated on cultural differences and the fact that some people have long last names or double last names. And I’ve seen plenty of banks fit peoples super long last names in their account so I knew that was not an issue!!!
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June 2022 by Julie E Kimmel
Toya was great! She helped me resolve an issue quickly and stress free.
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May 2022 by Kimberly Dombrowski
Usually very friendly staff, not a long wait time in line or drive through.
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January 2022 by Brandon C
They do not fix or service the ATM they both jus sit there broken. They never take 100 $ bills please for the neighborhood sake fix them!
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December 2021 by Sa Ka
Very rude staff, not professional specially customer service no help what so ever!
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November 2021 by Patrick White
Well run bank.Customer service pleasant and efficient.So glad I switched banks.
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November 2021 by BiG O
What happened with this branch? I've been banking here for years between personal and business accounts and now no one wants to do anything at branch level. Every issue I have I get the same answer "you have to call the 1800 number" What happened to customer service?
