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July 2023 by Jackie Brady
I have been coming here on and off for years and they never dissapoint. The prices are super fair and they let you upgrade alot too with points for free so it works out great. I got a new membership yesterday and the girl was so nice and helpful (i wish i knew her name). Always satisfied :)Service: Tanning
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May 2023 by Laura Richards
Went there pretty close to closing on a Sunday, like 7 mins til & the girl there (5.14.23) was so nice and kind and patient and let me tan ! I drove from cc so i was thankful! A lot of places have like a last call at quarter or 20 til! She was great & stand up bed could be a little better (just being honest) but overall was good tan experience too. Thank you!Service: UV tanning
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May 2023 by Victoria Trani
The girls are great and the beds are always clean. Prices are fair but lotions are outrageously priced.
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March 2023 by Scott P T.
I hate to start a review off on a bad note- gosh, especially since I haven't even sampled their tanning services ( which I am ever-so-eager to do!) Today is a Sunday, I work till 6pm and for some reason it's nearly impossible to get a SUNTAN on SUNday after 5pm! When I saw the first review online at first it looked as if my prayers were completely answered! Then I read further... A few folks had some constructive criticism for the Rocksborough located business, no biggie, or so I thought. After looking over the various kinds of beds and packages that they advertised on their website, I clicked on each one to get a better understanding of how long each bed lasted, comparing the faster to fastest to instant! Click, click, - no information to be viewed! This is where the first realization hit: this national chain/company sets up this website trying to distinguish itself as the Gold Standard in the field, but misses the mark fresh out of the gates because of their lackluster website providing no important or relevant info. "ok, it's probably their way of encouraging you to CALL to get the info!I call. It answers after a few rings. it sounds like some outdated analog answering machine from the 1980's: A little girl's voice details theHours- and I HEARD her say: "SUNDAY 10am-8pm" Then after a click and a whiirrr, I hear the voice of a middle aged woman with a southern accent :"You must have reached us after business hours. Our hours are M-F (blah blah blah - I didn't pay attention) SUMDAY 10-8pm, PLEASE CALL BACK During our normal business hours! Thaaaaank You! BEEEEEEP" What the heck? If they really are opened and why are they picking up the phone? You're telling me that the ladies described in other people's posts and reviews are there -working - and not picking up the phone to give a potential customer information that's not even listed on the website?::::::::sigh::::::: Initially, I thought this place was the most professional, sounding tanning salon in the city, judging by their website. But I was wrong... It is only a Mirage. Tsk. Tsk. Tsk. Rather than drive 18 minutes out of the city to arrive at a closed facility, I will opt instead to clean out the back half of my office to turn it into a SunCave and purchaseMy own machine. If it's less than $3,000 I would be ok with it and I'll bet they'll give me a deal waaay better than these flub-heads who put their business on AUTO-PILOT. Called again: still no humans . The kicker is I'll bet no one in management even checks Yelp for critical business feedback. [ I wonder how much their CEO is earning per year to do absolutely nothing for this business? Hmm. no idea. Share holders are a part ofPublic record though, right?) Toodles
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December 2022 by Jay Hill
This place is a bit of a rip off unless they are running a special. They upcharge you for things that should be included in the already expensive tanning sessions. plan to walk out with a medium tan & $75-$200 out of pocket. I’m giving it 3 stars for cleanliness but this place is run by young staff (college kids) & not the most friendly or knowledgeable. you get a different story every time. and unless you’re pasty white the only tanning bed that leaves you with any colour at all is their Instant bed. improvements in management, staff & consistent pricing would do this place some favors!
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August 2022 by Alexandria Slater
I love this sun tan city! The girls at the front desk are always so nice, especially one of them I wish I knew her name lol! She is always so helpful, I love coming here for my spray tans! :)
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August 2022 by Kei T.
Hmmm I have to be honest. The place is clean. Most of the girls are friendly. I haven't had much issues being though as I am the only young black woman icy freak wedding this salon. I can't say that when I first came there was one particular young lady at the front desk that was not too friendly but over the months I have not seen her there. Most of the girls there are very nice and accommodating when I do have an issue. The only problem I can say is that some of the beds are a little old and don't provide updated facial tanning features but that depends on which tanning service you pick since I already have color to my skin I figured I would use the least strongest tanning bed but that particular or those particular beds don't provide the facial feature. And that's my only great other than that this place is OK.
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May 2022 by Cee Herrman
Clean good vibe environment reasonably prices girls are very friendly and love that they are open later!
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March 2022 by Harley S.
Great place, the tanning booths aren't hot but they are very effective in giving you a great tan. Also you rarely have to wait for a bed or booth .The staff is very knowledgeable ,welcoming and are fun to talk to. Also great parking , they have their own parking lot in the back. There is also a great Starbucks next door .
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January 2022 by Elle Chambers
This is a great little spot! staff was competent. Used a low level tanning bed for a base before a trip. A nice bonus is there is parking around back
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July 2021 by Mike D.
What a great and welcoming first experience at this location, and tanning in general. Kate welcomed me with a smile, and explained the ins and outs of the different beds. We found a plan that fit my needs, and secured a sweet deal to finish out the year! The salon was spotless, with private rooms for each of the beds. I chose the stand up option for my first go. I only did 6 minutes for my first time, and it was quick and easy. Thank you, Kate, for providing great customer service.
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July 2021 by Colleen Herrman
clean salon for good price great customer service
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July 2021 by Ana Silva
THE WORST PLACE EVER! I CANCELLED MY MEMBERSHIP BUT THEY KEEP ME CHARGING!!!!!!!!
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June 2021 by Julia Wolf
The staff at this location has been very helpful and friendly in explaining their services, specifically in my case, spray tanning. I like to go during their $5 tanning special.
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June 2021 by Nikki Serbin
Horrible customer service all they care about is Your money very pushy when selecting a package Will never use them again!!!!! Not to mention very RUDE!!!!!
