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April 2024 by Arushi Agarwal
The wifi does not work.
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April 2024 by very verry
They need more employees and/or better management. Everyone is nice, but it shouldn’t take 25 min for a $7 drink. Don’t take in person orders if I have to wait that long, or at the very least warn customers of the wait time. Being next to the hospital with a guaranteed custom base doesn’t mean management should be sub-par.
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March 2024 by Joanne Nelson
Going to
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February 2024 by EJ
I am in the hospital. My husband stopped in on the way to visit me on Sat, Feb 24th around 1:30. He ordered a breakfast sandwich, cookies, and a HOT CHOCOLATE. The hot chocolate was coffee. He didn't realize it, because it was for me. I do not and never have drink coffee.The disappointing part is that he was the only customer at the time. What a waste of time & money.
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February 2024 by Emily Perovich
Quite literally the slowest Starbucks in the city. Ordered mobile at 605 and it’s 650 and it’s still being worked on. They could actually win an award
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January 2024 by Jeffrey Evans
Absolutely wild to stand and watch the staff make drink after drink of online orders for people that aren’t even here. I waited 20 minutes before I finally asked for a refund on my drink - at least that part went quickly.What a horrible system. I don’t know what corporate schlub needs to hear this, but please get your stuff straightened out. “Coffee shop” is such a simple concept; it never needed to be made this stupid.
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December 2023 by back then
Blue was a great and friendly barista, loved our drinks!
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December 2023 by G O (Gabby)
I strongly advise against going to this location when it's busy, especially in the morning between 8-10am. Wait times are long because there's only a few other places to get coffee around. I have ordered ahead through the app multiple times only to get there and realize after asking the barista that someone has already taken my drink. During the high volume times (mornings and when 1/2 price drinks are offered) baristas are often too busy to help with the missing drink, so a few times I have waited 20+ mins just to leave empty handed. This is not the baristas' problem, it is a management problem, there's not enough staff to accommodate so many customers.
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December 2023 by Kathrin Bernt
Super busy all the time. Order well in advance. Also, if you have to wait excessively long ask for a refund. They were actually very nice about it.
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November 2023 by Cynthia Bell
The worst service ever, the barista, forgot my order had me waiting 20 minutes for a pumpkin spice. Something that they make every year.
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November 2023 by Paula Cooper
Sometimes they get too busy for their own good.Vegetarian options: It is a coffee shop. Coffee is already for vegetarian and they have oatmeal Milk and other creamers to pick from
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November 2023 by Javier Robles
Starbucks are known for their speed. You can go in order something and in a relatively short time will have what you ordered. Not the case at the Starbucks! Surprising, considering it is right next to a huge hospital. The line itself took 35 minutes waiting took another 15 minutes. The food and pumpkin spice latte as well as the coffee my wife ordered were great. It was just the wait I could not understand. Maybe it was just an off day.This place is wheelchair accessible right from the street. Parking is usually an issue unless you use a parking garage associated with the hospital or some other private parking garage. This Starbucks shares an accessible bathroom with the Jimmy John's next door. Weird, I thought so as well. But hey, you can go to Starbucks go to the bathroom and go to Jimmy John's and grab something else maybe it's just genius!
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November 2023 by Marion Reed Jr
Had to use restroom. There is no public restrooms but you serving food and drinks and have a sit down area. Nice.
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October 2023 by spam lenny
Covered in cockroaches. Disgusting. Baristas were apologetic about situation. Awful and filthy place. Needs a deep clean, very grimy. Saw cockroaches everywhere. Houseflies and fruit flies as well. Do not recommend.
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October 2023 by Ashley Wear
This has to be the slowest Starbucks ever, ordered my drink at 1pm and still no drink! After waiting a hlf hr I asked for a refund and had to wait another 10min that’s unacceptable! The manager need to reevaluate their staff on speed!
