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March 2024 by Justin Nachod
Great Starbucks in the heart of center city with a nice amount of indoor seating. Security keeps the riff raff out pretty well. Only minor complaint is the prices are a little higher than other Starbucks stores in the area (e.g. a grande iced coffee is $5.02 here but only $4.27 at 12th and Walnut a few blocks away)
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March 2024 by Hailey Nunez
I absolutely love going to this Starbucks. I will take the further walk just to go to this one. The atmosphere and staff are so welcoming. I am always addressed with a hello or how are you and am always told to have a great day as I depart. I love to see the new cute drawings on the chalk board as I wait for my drink. Anytime I’ve waited just a little too long a staff member always asks me what I am waiting for and makes sure it is coming up. The staff are very approachable and do not give you push back for any requests. I love this Starbucks. Keep up the great work! Just a note for the people who leave bad reviews, I recommend addressing your concerns with the staff first if you did not do so because how are they supposed to fix something when they aren’t provided the opportunity to do so…..
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February 2024 by Lisa dee
Duncan, the manager, was so rude to me! I had a reward that said for 100 points I was able to get a packaged snack. When he scanned it it did show up on the computer so he said I cant give this to you. And I said that’s not right as it states here I’m entitled. And I asked are going to look into this and he said no I don’t care!!! Starbucks Do Better With Your employees!! A disgrace . And it’s a bit dirty looking all the time ! I will go elsewhere!
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January 2024 by D G
Delicious Pistachio latte. Friendly, Proficient staff.
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December 2023 by Iev Ief
I was there 5 minites ago but it was already closed earlier.
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December 2023 by S C (Calvin)
Typical Sbuxx located in the Wanamaker Building (Macy's). Accessible from Chestnut St & also from inside Macy's. Restroom is available (after purchase).
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December 2023 by Alan Huff
20 minutes to get a drink that wasn't made right. Starbucks has really become the third tier coffee place, always poorly trained, poorly organized, and rude staff, and this one was the worst in a while. Kept messing up orders left and right and rude about it. I waited 20 minutes for a drink, no special instructions that was made incorrectly. Only stopped here because it was convenient, but Starbucks has really become a consistently poor choice!
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November 2023 by Will Shackelton
The staff were polite enough, but this is a grande? Is it necessary to skimp on the $5 cups of coffee? This is why I only go to Starbucks when I'm walking around and I'm desperate for a bathroom.
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November 2023 by Jamie McKeen
This is one of my favorite Starbucks locations to go to. The team is really great. Always courteous, quick with my orders. I love the manager here too, Ana, she's awesome!
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November 2023 by Sellers Family
It’s way nicer in the inside than it looks on the
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September 2023 by Thomas Y
Ordered two iced coffees with almond milk and two food items this morning. Coffees come out without the almond milk, so I asked the batista if she could add it. She huffed and literally rolled her eyes at me. I told her that I had asked for almond milk when I placed my order and that she did not need to roll her eyes at me. Her reply was "have a nice day" in a condescending tone.Food order was incorrect too, but my fault for not checking before I left. Avoid this place. They don't care.
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September 2023 by Steffany Sandoval
Snarky and rude baristas.. very unfriendly and not welcoming. My order was to include cold foam and they didn't include it. Just really disappointed in service at this location.
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September 2023 by Melita Thorne Cadogan
I love coming to this Starbucks one of my favs… great customer service great
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September 2023 by Michael Sowards (Michael)
Anna is the best she always knows what to recommend and knows me by my name.
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September 2023 by mario suitcase
despite the cafe being extremely busy and filled with customers, this barista made sure to wipe the tables and keep up with the cleanliness of the store. They also came around to ask everyone if they needed anything. I’m normally not used to this kind of service when visiting my local Starbucks, but this one was beyond impressive! I will continue to visit here and would recommend this location to everyone I know.