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December 2023 by Erin Pletcher
Went in looking for help with make up. April was so helpful and patient with me. Gave me some skin care recommendations without being pushy or overselling.
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November 2023 by T Johnson
They had what my daughter needed, and the prices were fair. I was in and out, but I do think that they need more cashiers especially during the holiday season. .
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November 2023 by Opeola Bukola
If you're looking to try things out/on, and to experience a staff that encourages that and makes it easy, this is the superior Center City Sephora. I can always find what I want here, and delight in getting to shop in a slower paced, quieter environment than the other CC store. Because there's less traffic, this store's testers tend to be in better shape, and there are usually more testers available for things like roller ball perfumes and body products which, in other stores, tend to be few and far between. I went on a Monday night during the VIB sale, and there were a bunch of staffers on the floor to help, sales galore on Sephora Collection, and fewer customers in store, so I got a super attentive staff. I'll definitely be back!
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November 2023 by Marie Lynn
I got some gift cards for my birthday and stopped by to spend them. The staff that helped me was very nice. I wish I could remember the name of the employee, but she was very nice and had great suggestions for perfume and Cologne. She also helped me locate some items I was looking for, including some Patrick Ta items. When the Patrick Ta didn't work out and I had to return, the return process was easy. Although I like Ulta's reward program better, I still get certain items from Sephora, and going to this location was a great experience.
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November 2023 by Martina Evette Bennett
Overall it was nice and organized, customer service was very helpful and polite, I most definitely will return, one small thing; the sample items could have been a little more properly arranged. However, I did enjoy my shopping time there, expect to spend $50 or more
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November 2023 by Jordan Roberts
Super friendly and helpful staff members. If you need any help with beauty products, this is your store.
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October 2023 by Lia Lehman
I don't think I've ever bought makeup from a real makeup store (I typically opt for drugstore makeup since I'm not much of a makeup girly) until I shopped here. I made a mistake at a party and ended up with a hickey (oops, don't we all make mistakes sometimes?) and I had no idea where to even begin to cover it up. I bough some stuff from CVS, but nothing that I bought matched my shade. Jill (I think that was her name) was able to help me out and get a really good match on my skin to get this thing covered. Jill and I made connections while she was helping me, and the makeup was an affordable price. I felt bad because I did go in about 15 minutes before close (I worked in food service, I know how people can act sometimes when you come in too close to close) and everyone there was still incredibly friendly and helpful. I don't think I'll ever have to go back to a drugstore for makeup ever again!
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August 2023 by Nara Gurgel
I went to Sephora to ask for help with a foundation sample, the first employee didn’t seem interested and lied about not giving samples. Thankfully I was checking the foundations by myself and another employee called Shama offered to help, she was very friendly and offered to help finding the right shade for me and gave me the sample to try it at home, the best customer service I ever had in a Sephora store! I never write reviews but she deserves recognition!
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August 2023 by Morbid Angel
They followed me around the store(suspiciously) matched me hella wrong(the store is poorly lit)...then held onto the items I picked out until checkout. Uncomfortable shopping experience with a poor outcome.
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August 2023 by Beatrice Ohene-Okae
Danielle H. was super attentive and provided excellent service during our beauty session. Will definitely recommend these services to others!
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August 2023 by Jennifer Herberich
Always has what I'm looking for if not they will call the closes store if they do
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July 2023 by brandon lam
I came in for a toner and they helped me find what I needed. Knowledgeable staff. Great!
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July 2023 by Gladys Davis-Anderson
Great selection of products. All the brands you love. Friendly, polite staff
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June 2023 by Kaitlyn F
have to shoutout Danielle who helped me this morning find a concealer and setting powder. she shade matched me and talked through everything along the way. (:
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May 2023 by abundant wellness acu
danielle + jill did an amazing job with my mom & grandmoms make up today! ?? thank you for pampering them and making them feel beautiful ❤️