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“My experience was so much better than I could ever have expected. All of my questions were answered and concerns were put to rest. My representative was Felix. Such a patient and knowledgeable man. Thank you for your service and support~”
“So thankful my Husband decided to stop here after our initial visit to another nearby facility didn’t quite work out.
Fran gave us the best advice and a great price on the unit!”
“Mel was so professional and friendly. Mel was very thorough and walked me through every detail. She answered all my questions and concerns. She’s awesome and I appreciate her making this experience seamless!”
“Amazing place, our Associate Earl was the best, explained everything to us, very kind and very friendly, knew everything that he told us, very respectful and so hope we have a great experience at this place as we have with him.”
“An excellent experience from the time I reserved the space in November until we moved out at the end of August. Well-lit, good-temperature, easily accessible space - and all of our questions were handled wonderfully by the manager, Donald Maginnis, who was consistently warm and helpful. Highly recommend the space.”
“Anthony, the manager provided me with one of the most professional Customer service experiences in my entire life and I am 58 years old. Go see him for your storage needs.”
“I arrive and direct to the point great service they show me the units before I get any of them great service overall. Please give Sharelle a increase pay rate she did great Thanks!”
“I just want to take a moment to give a huge shoutout to Mark, the manager here. From the very first day I met him, he’s been nothing but welcoming, funny, and genuinely kind. He makes what could be a pretty routine storage experience feel personal and enjoyable. Mark goes above and beyond to help with whatever you need, and he always does it with a smile and a great sense of humor. Honestly, I probably wouldn’t keep coming back if it weren’t for him. He’s the heart of this place and truly makes it stand out. Thank you, Mark, for all that you do!”
“This storage company really is the best. Never had any issues with my stuff being stored here or damaged, unlike other storage units here in the city. And Erick at the front desk is a 5 star employee.”
“This was my second time using gentle giant, and I recommend them to everyone who asks! Friendly, respectful of my stuff, efficient, timely, good communication at every level from first contact through to after the move.”
“Easy transtion from day one. I've been with this storage facility 2 plus years. I signed up with Star and exited with Jefferson, they were both kind and accommodating. The place is always clean, oder free, well light and secure. Highly recomand. If i ever have to store again I would return.”
“Excellent service every time. The front desk, especially Tevin, is always incredibly kind and helpful. I’ve been coming here for a while now and I’m consistently treated with warmth and professionalism.”
“I rented a unit at Extra Space Storage in the Philly area for a full year, and it was a total win it’s clean and best rates in area.
The only minor hiccup was the elevators they’re a bit on the slow side but I never had any real issues or delays that caused problems. What really stood out was the top-notch communication; the team kept me updated every step of the way.
Shoutout to Kyle, who was incredibly helpful and made closing out my account quick and painless with no hassle”
“Today, I switched rental units, and the young lady working there today in place of Vivian was the BEST! She demonstrated her professionalism a few hours before I even arrived by calling me twice after missing my calls this morning; I did not leave a message to call me back. Who does that nowadays?
She was fast too. I was done and on my way. She closed out ine account and opened another in about 10 minutes. It was a pleasure working with her. The regular manager, Vivian, should be proud because Ariana ran her place in the same superb manner that she does. Vivian is the epitome of professionalism too and it is evident that she takes great pride in her work at Extra Space by the way she maintains the entire site.”
“The gentleman that served me was very helpful and courteous. His personality was fantastic. A lot of customers service representatives could learn a lot from him. All I have to say is keep up the good work.”
“Vanessa is always great, I have had a storage unit in this location since they built it and she is definitely one of the best I have worked with here. The facility is always clean and safe.”
“Oh my gosh when I say service and them just being nice to me was so awesome i was going through a lot Ms.Shonda & Mr.Handsome “Maurice” is the best customer service i had in a while they made me think i was at chic-fil-a the way they was saying my pleasure and things just a memory i would never forget i recommend everyone to come here no other company!!”
“Ashley, from the front desk, was very helpful at check-in. She was friendly and informative. The storage unit was ready for our boxes within an hour of ordering the unit online. Great service so far.”
“Great experience with Antwone. He walked us through all the details of renting our unit. He answered all our questions and made sure we were settled in with our unit. Great customer service, would definitely recommend and we will be referring over to him. If you need extra storage and not clutter up your house please go see Antwone at Compass Self Storage.”
“Staff is great, very responsive and accommodating. Setup makes me feel safe at all times even in such a big space, because staff is constantly watching, and passcode access is very controlled.”
“Felicia was extremely helpful and patient with my storage set up. Facility was clean and tidy. Grateful for competent help and trustworthy accommodations during this period of transition.”
“great service. excellent staff. The facility is very clean, easy access to the unit and have some dollies on site to help move items. Terry and the other staff at the desk are the best”
“This is the second time I have used Snapbox as a storage solution, this time with a larger unit. The staff here is super friendly and considerate, and really know how to be business like and casual at the same time.”
“Mulu has been a ton of help. I lost my reservation information and she made sure to take the time and special attention to take great care of me. I love Wally Park!!!”
“Promised The Young Lady Sierra That Before The Night Was Over I Would Make Sure This Review Was Completed. Earlier Renting My Space She Was Amazing, Making Sure I Was Welcomed To The Facility. Her Patience & Energy Was Well Noticed. Keep Up The Great Customer Service!”
“This was our 3rd move with Isaac’s. As always the team was efficient and diligent. They worked tirelessly to get all of our things safely in place. Thank you and we highly recommend you!!!”
“Yes, I just like to leave a review of the customer service person’s here at the life storage. I had a pleasant experience very helpful very supportive always well in the help. I think they are too very good young people Shawn and Ariana my name is Mr. Great service again”
“MR K FROM K's moving SERVICES I had the opportunity and pleasure of Speaking with MISS Erin at Extra space storage her knowledge of the Facility were very gprofessional I would Recommend any one to Extra Space Storage GOD BLESS YOU AND YOUR FAMILY”
“The building was very clean and well kept, the staff absolutely awesome, and the price was reasonable. I am blessed to no longer need their services, however, trust and believe, if I ever need storage I will go with them. 10 out of 10 times.”
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“A it was a pleasure of meeting you
You helped me with lease agreement
and explained it step by step very easy
Thank you sweetheart ♥️”