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November 2024 by Jared Felderman
Smooth, 0 issues.
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November 2024 by Daniel Strunk
Good repair. Faster than expected.
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October 2024 by Mia Henderson
Rocco’s is the best! Unfortunately my car was in 2 accidents. Both times I used Rocco’s and service was fast, reliable, professional and they do great work! My car is always ready before scheduled and it’s returned clean and pretty! 10 stars!
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October 2024 by Matzo MattyNice
I feel conflicted for the negative review due solely because the front office staff is so kind and supportive and deserves a 5 star rating for being the only positive part of this entire experience. As for the Repairs, Quality, Security and cleanliness I'd give it 1/2 a star rating due to my vehicle having more problems with it now then before the "repairs " took place ! I will gladly revise this honest review if a multitude of things get resolved- 1 my vehicle is Repaired & Back to the original Precise state I maintained it in.(specifically All the dirty hand prints and stains on the interior are removed and it's in better condition then it arrived) each and every single issue is fixed it it's original state with it's ORIGINAL parts not substitutes for Poor quality items! My cameras (all 9 ) are replaced / Repaired back to their original high quality resolution & all of the braking systems are restored to new or like new as I had it prior to being in the care of this business and lastly my property is returned (or compensated generously) back into it's rightful place on my key fob were I Had it! Lastly upon picking up the vehicle for the second time no more issues or problems arise as a direct result of inadequate service or low quality parts! Lifetime warranty's sound great but don't mean anything if they've caused the warranty owner to have a lethal accident. So those words means nothing but "we got you if you make it" to me. I truly wish this is all a misunderstanding and a series of unfortunate events happened in succession to result in such terrible outcomes! Hopefully this willl be updated in a couple weeks to a satisfactory outcome for everyone & we can conclude this experience amicably ! I m not one to rant and leave negative reviews but this was Unacceptable
Update- STILL NO RESOLUTION, voicemail tag that got nothing done, brakes shaking so bad that I'm being forced to repair my vehicle out of pocket and more then likely not be reimbursed for the repairs... even considering Rocco's was ALREADY PAID TO DO THESE REPAIRS IT NEVER HAPPENED RESULTING IN FREE MONEY TO ROCCOS n a major loss financially for me... thanks for a terrible experience
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October 2024 by David Bungard
Excellent work and customer servicve. I highly recommend.
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September 2024 by Vita Marks
Highly recommend. Very accommodating and efficient. Dina and Leon were great.
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September 2024 by Supereena Kapoor
The staff was wonderful and the service was excellent!
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August 2024 by Rejane Gualberto
I didn't have my damage fully repaired and now the insurance company refuses to open the claim.
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August 2024 by King Cardigan
If you have a problem with the repair they're gonna lie about it and try to get out of making it right. But otherwise they do good work, I guess.
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August 2024 by Blake Eckert
I went here after my car got rear-ended and I needed a quote. Deana answered the phone and got me in right away and Shannon examined my car and quickly gave me a list of things that would need repaired and gave me a quote and helped me plan my next steps, all for free. Can't recommend this place enough, truly professional, helpful, and kind people.
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August 2024 by ricky hawkins
Excellent Craftsmanship and service great crew
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August 2024 by Michael Ruggiero
A great shop that does professional work
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August 2024 by GreenPeak remodeling
Excellent work. Great staff!
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July 2024 by Salvatore Regalbuto
Did a great job on my car !! Thanks
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July 2024 by Kathleen Dequadro
Great service very nice people thank
