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February 2024 by Therie Jean Louis
The worst pharmacy I’ve been to!!Employees are so unprofessional and mean.Don’t go there if you don’t want to be disrespected!!??♀️??♀️
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February 2024 by Mike Dimondo
Disrespectful black woman working at the counter who will approach older white people in threatening manners.
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February 2024 by Makaveli Shakur
Don't have a bathroom, this hole in wall needs to be close! Worse employee smh ,can't put there phn down long enough too help customer.
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December 2023 by Cheryl Chupp
I have been calling for 2 days to this pharmacy for my afib medication refill. The Rite Aid I typically used closed and I am now in the West area of the city. I am also disabled, so I did the refill through the phone system. Called used the system again to see if it was ready the system has said 3x now that it has no information which then prompts a call to the pharmacy no one has answered at all. I've called myself at 9:00 sharp no answer 10:00 no answer 12:30 no answer I need my medication as it's for my heart and that's nothing to play with. As a new customer to this location I am extremely disappointed in the lack of care or concern this location has for its customers. I cannot just go there unless the medication is there as my heart races when walking. If you're not going to fill it please let me know so I can find another Rite Aid that will.Disappointed ☹️***Update***I left this review on the incorrect location, this is the store that come tomorrow I will have reached out to 3x. I need my heart medication.
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October 2023 by Jessenia ramirez
I wish that I can give this location 0 stars, I tried to give them a chance because they are extremely close to me but their pharmacy truly sucks! Two months ago they told me they never got my kids prescription and when i called the Dr office they told me they sent it already and will resend the prescription, when they resent it I waited until the following day and went and again they never got it, I went furious to the dr office and they printed out BOTH prescription fax proof and gave me a hard copy of the prescription, I get there and they tell me we dont have this medicine and that they won't order it, at this point I was furious and took it to the Wynnefield location and they ordered the prescription for me. When my dr sent my prescription for my Epipen i was told the same the dr sent it over 3 times I ended up going to a Walgreen's for this order. They constantly "didn't receive" you're prescription, there's a huge disconnect in this location and it's literally playing with people health. Now my dr made the mistake of faxing over my kids prescription to this location again, and im calling to confirm that they received it and NO ONE ANSWERS the phone two days straight!!!!! This is unprofessional, please just go somewhere else, and don't bother calling corporate because they don't care!
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October 2023 by Denise D.
They do not open on time!!!!! It's so unprofessional and when you are on a schedule you have certain expectations from businesses and Rite Aid does not meet them!
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July 2023 by Dwight Ross
Not much on the shelves! They say they ope at 7:00 am it's 7:30 am and the doors are locked and the store is dark. Go figure, this is why I try not to use this store. Poor everything!
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July 2023 by W B.
Never open on time,ever !Might as well change hours to "whenever employees choose to show up" . Excuses, oh they got plenty! Hours posted on front door. ...meaningless Online hours listed. ...... don't matter This store will open when they are good and ready! Zero respect for customers' time,if your employees consistently demonstrate they cannot make the effort to open ontime please change hours to when you can wrangle them out of bed to do their jobs whenever they may be. Official hours: whenevs
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June 2023 by Hophey Lalaley
Closed 1 hour earlier than should be
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April 2023 by PJ Mcmaster
The pharmacy needs to stay open longer so folks that need medicine can get it
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March 2023 by James E Bowman
The site says “open now” but they’re NOT. And this isn't the first or only time this has happened. Why aren't the hours posted?
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January 2023 by j fink
Says that their lunch break is from 1:30-2? But when i went their at 1:20 to pick up my pain killers for my wisdom teeth removed (after waiting all morning for them to be filled) and they were already closed. I have never had a pleasant or smooth experience at Rite Aid. Avoid. Go to CVS instead.
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January 2023 by Jamie F.
I was late for my appointment to get my 4th Covid booster. I called numerous times on my way to that location. To notify them that I was running behind schedule. But as usual they NEVER answer the at this location. Once arriving in the pharmacy area a young lady said it was ok that I was late, just to go to other end of the counter someone would be right with me. The Pharmacist was rude and informed me I was sent a text. I let him know that I received nothing but the confirmation message while I was on the website. He then told me I had to wait a hour. It's partly my fault because even when my doctors office tries to call in my medication, on more than one occasion she could not get through and had to go through another Rite Aid in order for me to get my medicine. I should have been stopped patronizing this location but it is down the street from where I live. But that shouldn't matter anyway,it's really not convenient at all because it's always some ignorant and rude BS that has to do with this pharmacy. No worries I will never be back. Oh lets not forget the door says they close at 10 Pm. On more that two different occasions the Entire store were closed at 8pm. And no it wasn't a Sunday!
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October 2022 by Shirley Ramsey
This is my absolute favorite pharmacy. It is convenient to my home, I usually find everything I need and something's that were on sale that I had use for. Friendly staff, clean store, and mostly well-stocked shelvesThanks Alot
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September 2022 by Ki P
BEWARE: This Rite Aid participates in FRAUD. There’s someone that works here that allows thieves to run stolen credit & debit cards for gift cards & merchandise and pretends they don’t recognize this fraudulent behavior. They also are defensive with the video footage. THIEVES!! Use cash only or don’t shop here.Update: I called the 800 number & the representative went right into defense mode stating he was sure the staff followed gift card purchasing policy. He didn’t even inquire about which Rite Aid I was referring to. Corporate doesn’t need to speak to me. Pull the video from 9/24/22 8-10:30 am & watch them charge multiple cards with multiple names. They even tried an Apple credit card.
