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February 2024 by Javokhir Tulaganov
Fast and polite service ever in and out 15 minutes great Job. ??
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February 2024 by Shannon Leiby
They are always fast and good at their job. I’ve had so many bad experiences with bloodwork elsewhere, I’m very glad I can rely on this quest location to be quick and pain free ?
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November 2023 by yo nott
The worst staff members ever!!!! The manager is very disrespectful and rude
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October 2023 by Joel Heller
The staff were pleasant and professional. The mobile check in and QR check in didn’t work, however the person at the front desk checked me in. I was early and was actually seen earlier than the appointment time!
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September 2023 by Veronika M
This location is the only quest I will go to. I made an appointment online for a test and checked in via SMS in the parking lot. Within minutes, one of the Staff, Michael, called me back to do my "get healthy" readings. If I could request him every time, I would. He was kind, personable, and made the experience better than a simple medical check. I was even laughing at one point. Thank you Staff & Michael! I appreciate you greatly!(Updated 9/2/23)
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August 2023 by Jesse Santos
I went to the lab for a wellness screening, where they collected my blood and assured me I'd receive results within 3 to 5 days. However, I didn't receive the results even after 7 days. When I contacted customer service, they couldn't find my name in their system and had no information about my blood collection. It's been a complete mess and I'm extremely disappointed.
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August 2023 by John J Devlin
The staff is professional and kind. Everyone is thoughtful. The check-in procedure is simple yet flawless. Very well organized. The place itself is spotless. Wait time was negligible but comfortable. I couldn't ask for anything more. In my time, I've been to many other labs and this was the best.
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July 2023 by Marleene Oslon
I had a horrible experience with them this morning. No one was waiting. Then when someone spoke, not directed to me. I got a not you in a nasty manner. I was then told to go to room 2. A gentleman with a beard came in. Not friendly, didn't introduce himself to me and jabed my arm. He hit a muscle, I screamed, and jumped. Hed told me not to move. The pain was unbearable. Not even an apology. Then he got someone else to draw my blood. Not a problem. I think her name is Angie.Never had this experience there before. angie told me to go speak with him. Amazing, when I left, he was nowhere to be found. If you go there and see this man, easy to pick up, run. do not let him touch you.Not polite at all. Hope he is nicer to his own mother.
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July 2023 by Ilanit Izrailov
I asked the person taking my blood for a butterfly needle cause I really hate the big ones and it hurts me and stresses me out(also I’m 5 months Prego) and she lied that it’s NOT a thinner gauge needle and made me feel bad about myself for even asking for it? It’s my body and I can ask for whatever I wish to treat me with it, very rude and unpleasant woman, no wonder this place keeps getting bad reviews.
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June 2023 by Airjockey
Great service !!! No wait,,, people love to complain “ I had an appointment “ Wha Wha someone call the whambulance !!!
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June 2023 by Madeline McNally
If you want to meet the rudest people on earth and be spoken to as if you’re garbage, this is the place for you!
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April 2023 by Julius Salad
I went to the Quest on Welsh because of all of the terrible reviews of the Bustleton 19115 office. The people at the front desk at Welsh were okay but the black or Hispanic guy with the beard seemed to think he was at home having a party. When I walked in back he started talking down to me like a drill sergeant. I was almost tempted to hammer out a "Yes, sir!" "Thank you, sir!" It was pretty hilarious if in the right mood for it, but then again people come here with issues and not for fun. If I was in there for something serious I could have flipped him off. He's obviously completely unprofessional with next to zero social skills. Probably has an issue at home with his mommy and daddy who never taught him how to behave normally in public. On the plus side, he found the vein and drew blood quick, I'll give him that.
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April 2023 by Viktor Okhin
The best of the best. Drug test took 5 minutes. Very polite, fast and professional lady! Thank you
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April 2023 by Grace W.
It became the worst location I have ever been, the staff are rude and have very bad skill, they attempted to draw four needles among the three employees before completing my blood draw
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March 2023 by Keep Coloring
THIS IS THE BEST Q. D. In the city of PHILLY!!! 10/10Punctual, quality, professional, polite service.
