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May 2024 by Tanya
Very clean nice and professional
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April 2024 by Meryl Freedman
The phlebotomists are always competent at reviewing my documents, prescriptions, and insurance coverage. And they are so experienced and gentle with the blood draws. I wish hospital staff was so skilled. I have very small veins, especially difficult to access when I am fasting. When I am in the hospital, it can take 5 attempts and 2 or 3 people to draw blood. None of the technicians here have any difficulty.
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April 2024 by Rin moonshadow
The lady taking my blood was amazingly gentle with a good disposition. I hope to get her again.
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April 2024 by Owen Greaves
I was very pleased with the nurse who withdrew my blood that she was able to get it done with one try in locating my veins
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April 2024 by Sha M
This place goes by appts. For some reason i wasnt in their system. Had to prove and show them screenshots and pics of everything for them to believe me. This is why i always CYA. Even with the pics they still barely believed me lol. You can never win bro, nice guys finish last. I was there for 2.5 hours watched like 10 people maybe more go before me even though they were after me that includes walk-ins or people on stand-by. Wasted the first pee at starbucks bc subway dont wanna share their bathroom. By the second pee i had to ask and say something bc i didnt want to waste it and it was like pulling teeth even though other people were the ones be annoying. My approach is always warm and gentle. My mom always told me sometimes you gotta be ignorant and thats been a challenge for me bro i swear. learn from me bro is the point of this review. Take care
When i spoke up they did get me in and out in literally 120 seconds lol. When im waiting its hours, and when its my turn im in and out in 5 mins. Blows my mind how these things in life work.
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March 2024 by Cheryl Ellzysmith
Had an excellent Experience today at Quest in south Philly. Check in was super easy at the kiosk. I was seen right away for my appointment, everyone was so friendly and professional especially Chelsea! Thank you so much for such a great experience. I will choose this location again in the future! Also I do recommend making an appointment, I makes everything much easier!
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January 2024 by Justin Terry
I can simply describe my visit with one word, efficient! Made an early a.m. appointment online. Was sent a text to check in and upon checking in was given instructions via text. I was taken within five minutes, and my whole appointment was very smooth and added bonus was that my technician was extremely friendly!
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December 2023 by Lindsay Bassett
The woman who took my blood was great! Walked in, waited 2 minutes and done. I made an appointment for the morning days in advance.
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November 2023 by Rastislav K.
Terrible just terrible, had appointment at 8:10am, got there at 08:00 to make sure I'll make it Even after 8:35am you can just hear them talking inside and not taking anyone in When someone asked what's going on they just say "give us a second" and closed the doors Ridiculous
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November 2023 by Rebecca Tatarsky
Just left without taking my test. 1st, they instantly lost my information when I had scanned everything 3 minutes before. Then the woman checking me in says there’s a problem with my paperwork and wants to get into some long explanation of things. I stopped her and asked if I could get my test today and she said “no”, then says “yes”, but she would have to call me doctor to clarify. Ok, then! Just do your job and call the Dr. Not everything has to be the patient’s problem. Every bump need not be a mountain. Sometimes people like to exaggerate problems to feel important. Sometimes a patient needs to just be taken care of.and doesn’t need to know all the irritating details of YOUR job. Plus her giant eyelashes were falling off and it was creepy. Not professional.
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September 2023 by Claire Swanson
Everyone always writes reviews when they’re terrible. I had to get drug tested for school. Last year, the place I went on North Broad made me feel like a criminal. Quest Diagnostics on south Broad was nice. Tara helped me with my test, she was lovely and efficient. My check in experience was fast. No issues or complaints.Edit: I do have a complaint. I mentioned to the woman I was there for a drug test and I had eaten a poppy seed bagel about an hour before the test, she assured me it would not make a difference and no note was made. As it turns out, it did test positive and now I have a whole mess with school, so that is regretful.
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July 2023 by Emily Truett
In and out in 10 min!
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July 2023 by Michael R.
Why anyone has given this location of Quest Diagnostics a poor rating is mind-boggling. They offer free parking. The signage is great. Hours are posted. Large waiting area. You can easily schedule an appointment on their app or online. There's plenty of appointments available. If you have an appointment, you'll likely be seen before your scheduled time. They are well-staffed, effective, efficient, professional, thorough, and personable. The facility is clean. The kiosk station to check-in is straightforward to use, and provides you step by step straightforward instructions with easy usability. Have your driver's license and health insurance card ready. There's antibacterial gel to clean your hands after touching the monitor. Again, to schedule an appointment, utilize their website, or app, which has excellent functionality. It's easy to change, make, or cancel an appointment. I had a great experience, and was out the door, prior to my scheduled appointment. You can't ask for more!
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July 2023 by Sha M.
This place goes by appts. For some reason i wasnt in their system. Had to prove and show them screenshots and pics of everything for them to believe me. This is why i always CYA. Even with the pics they still barely believed me lol. You can never win bro, nice guys finish last. I was there for 2.5 hours watched like 10 people maybe more go before me even though they were after me that includes walk-ins or people on stand-by. Wasted the first pee at starbucks bc subway dont wanna share their bathroom. By the second pee i had to ask and say something bc i didnt want to waste it and it was like pulling teeth even though other people were the ones be annoying. My approach is always warm and gentle. My mom always told me sometimes you gotta be ignorant and thats been a challenge for me bro i swear. learn from me bro is the point of this review. Take care When i spoke up they did get me in and out in literally 120 seconds lol. When im waiting its hours, and when its my turn im in and out in 5 mins. Blows my mind how these things in life work.
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July 2023 by Nicolle
Just had such a good experience here! I'm traveling from Texas and was a little worried about the reviews when visiting, but I was in and out within 10 minutes, and the staff was exceptional, super friendly!
