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August 2024 by Ruthy Rivera
I went in last week to open a new account and was immediately greeted by the manager Stefan. Stefan was working short staff and the bank was super busy. However the customer service was amazing and pleasant. Definitely a great environment of customer service considering the area is a little rough. My experience was a 10/10 I am super satisfied I went into this branch.
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May 2024 by Jason Crutchley
do not go they will leave you sit there all day
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April 2024 by John Silva
Terrible place . Possibly the worse branch in the Philadelphia area
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November 2023 by Marion Reed Jr
Poor poor customer service they take people out of order after you successfully signed in to speak to advisor.
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October 2023 by Baha Twam
The worst in terms of everything
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August 2023 by Mildred Alicea
Bad,,,,place
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July 2023 by Carmen Torres
Customer service is not good. I called this morning for a personal loan and they gave me the run around just be honest and don’t put people on hold if ya don’t know what you’re doing ….
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May 2023 by margarita perez
I went to obtain a cashier's check in order to pay for my mother's funeral. I was not greeted nor asked how she could assist me. Horrible attitude, pushed the check towards me. It is bad enough you are doing a transaction due to beloved parent's death but to be treated in such an unprofessional manner is quite deplorable. Maurice with whom I obtained a debit card on the same day, was professional and am able. He also offered his condolences.
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March 2023 by Bonnie C.
Listen, big bank people. this is why you are going to be obsolete. We r tired of your hefty bank fees when we can go elsewhere. Good Bye. I have been with you since 1999. Get the fuck out of my life and I hope no one needs you ever again
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December 2022 by Gene Deal
A Gentlemen assisted us today with our needs by the name of Maurice at this location. Very high speed and knowledgeable. Please retain and promote ahead of his peers.
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December 2022 by Andrew McMillan
I would give this bank zero stars if I could. I used their ATM and as soon as I put my card in it took my card and said it was out of service. My friend stayed there while I went inside and reported it. They said they couldn't do anything because it wasn't a PNC card and it happens all the time. I canceled my card right away. 5 days later I receive a notification of an attempted atm withdrawal. The charge was for the exact amount that was in my account the day it took my card.
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September 2022 by Marc Borras
If your in North Philadelphia this is the place to go [ avoid rising sun ave nasty tellers for professionals] . Thank you I'm satisfied because of you guys.
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August 2022 by Angel Rodriguez
This is the worst bank ever I first loved it now I hate it I will be closing my account.
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August 2022 by Aaron Smith
Convenient and fast
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April 2022 by Parth Patel
Me and my wife walked in to open a joint account and the manager just did not want business? Like what? I did not make an appointment but just walking in the manager had a very bad attitude, instead of directing and advising me on how I could open an account she kept making excuses how I have to call in advance, I have to inform a teller…? Like okay we are past that, what can I do to open an account. Very unprofessional staff and am probably not opening a account at PNC! These people need serious training and need to understand how important it is to value the customers that walk in especially if they are opening a bank account!
