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February 2024 by Mark P.
3 tellers and none of them are helping a line of customers. Fix your mobile banking app or help customers when they come into the bank.
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February 2024 by Ashley Jones
Was greeted by a super sweet teller - not sure of her name, but she was a young pregnant woman with thick black framed glasses. She went the extra mile to make sure my needs were met!
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January 2024 by Caleb Okoh
Got 2 card replacements in one day at the Temple branch 5 minutes. Here 1 hour. Understaffed, poor communication.
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November 2023 by Joe Dragon
always friendly.
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September 2023 by Rob Villanueva
Place is horrible no tellers just atms even tho the office is huge. The key card device to let you use atms after hours is always broken. Useless branch
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September 2023 by Kristin JeannineW
I just use the atm in the vestibule, and haven't utilized the the other services. However, it says online that the ATM is available 24 hours, but it is not. They finally put a safety lock that you need to open with a PNC bank card, but it either doesn't work, or just doesn't read my card. The security guard was standing on the other side of the door, looking at me struggle to get in, and didn't budge. So, while the bank has improved it's safety features, it's now less accessible and I have to rush to get there during banking hours.
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September 2023 by Kristin W
I just use the atm in the vestibule, and haven't utilized the the other services. However, it says online that the ATM is available 24 hours, but it is not. They finally put a safety lock that you need to open with a PNC bank card, but it either doesn't work, or just doesn't read my card. The security guard was standing on the other side of the door, looking at me struggle to get in, and didn't budge. So, while the bank has improved it's safety features, it's now less accessible and I have to rush to get there during banking hours.
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September 2023 by Win Sein
Today September 1, 2023 @ 3pm. To withdraw my money. The manager claimed no more money and allow only 25% of what I initial requested to withdraw. Really upset when I can't withdraw my own money and I will switch my account to other bank.
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April 2023 by Douaa Omar
Brant Murray was super understanding, helpful, and easy to talk to. He is great at what he does. I would recommend seeing him if you visit this branch.
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April 2023 by Peter Liu
I can’t believe any bank that doesn’t have enough 300 worth of dollar bills in a day. I needed singles for my business and got turned down. You guys don’t have 300$ worth of singles? I came in at 4:10pm and this teller with a mask told me they don’t have 300$ in single bills. I don’t believe this. I will be closing my account soon.
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February 2023 by M G
There is never more than 1 teller able to help customers. Today I watched 2 tellers take 15 mins for non customer related activities.I was 3rd in line and after 30 minutes of waiting had to leave.How about your actually staff your branches with tellers. As a long time customer this is getting really tiring.
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February 2023 by Isabella D'Urso
If you ever have any issues or questions I would see Anthony!! He was so great and educated me on my finances. Will definitely see him again if I ever need help!
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December 2022 by DRjones
Took very long to withdraw money. around 25-30 minutes from the teller. Was not busy. They just seemed to not trust that it was my account. Ignorant Teller just laughed too when I mentioned what's with the wait time? Closed my account later on.
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December 2022 by Patricia Terway
The teller's are very polite, professional and friendly.
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August 2022 by Robin Barua
Avoid this location at all costs, they are always understaffed so expect a 15+ minute wait even if you’re the first customer in the morning. Top it off, they open 5 minutes later than what’s posted and the ATM entrance is filthy with a pungent smell.
