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April 2024 by Darren Zecchin
Atm on 6th street ate my money and didn't deposit it into my account. Manger was very calm and empathetic about the situation and helped me submit a claim, still waiting on pnc to correct the situation themselves.
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March 2024 by dogma 90
I came here to open a savings account and someone told me the wait time would be ten minutes. I waited 30 minutes then I decided to leave because it didn't seem like they have their priorities in order.
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March 2024 by Kalie Elizabeth
closed an hour early on saturday wouldn’t let me in to get a check horrible and lazy
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February 2024 by Huy D
Only one person on staff working both the drive through and in store window. Absolutely not reasonable. Order managers this branch needs to learn how to priority staff or be replaced. The savings of starting one less person is not worth the stress that you’re putting in your customers. If you want to lose customers than keep doing what you’re doing.
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January 2024 by Raymond Lofton
This one PNC BANK I was at the line was long and there were 3 tellers but they were only taking one person at a time and CUSTOMER SERVICE wasn't any better because all the representatives were either not present or at lunch with a line waiting as well. I asked for the manager and they teller said he's not available so I asked to close my account and that's when I finally got some service.
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September 2023 by Joe Alberti
I use the online bill pay service from the bank. However, for three different credit card bills, they sent the payment a day late, resulting in late fees and interest charges in all three credit card accounts. When I tried to resolve this with the bank, they took my information and said they would investigate it. It has been over 120 days since filing for an investigation, and the bank has no record of the investigation upon calling them. I have spoken with customer service over the phone multiple times as well as with people from the branch at 6th and spring garden st. all to no avail.
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July 2023 by FRANK CUMELLO
It's a bank
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June 2023 by Annette Munirah “Munirah/Brown” Parks Brown
Sometime the wose one on 6 and springerden.
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June 2023 by Fulbe Buzz TV
The worst pnc branch ever. They will make you wait for a long time. And they’re so rude.
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February 2023 by Andy
Staff was very helpful with assisting me open a new account
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February 2023 by Ahmed Hawt
I have a business account with PNC they are great and all but this specific location refuses to take my coins that I have already wrapped up. Every time I go here, they complain that they don’t have enough space to put it in the bank even though I have came multiple times and they tell me to bring a maximum of $200. The person that works there refuses to take my coins even though she knows me that I come there every other week
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December 2022 by Sarah T.
Quick, easy, & friendly - thank you! Service unlike past reviews claim, not sure if it's different day to day.
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December 2022 by Liz J.
Quick, easy, & friendly - thank you! Service unlike past reviews claim, not sure if it's different day to day.
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December 2022 by Sarah Yeung
As the other reviews indicate, they are really understaffed in terms of tellers. Waited 20 minutes for drive thru only to be told they don’t provide change at the window, even though i was able to do it two months ago. Parked and waited another 15 minutes inside.
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August 2022 by Lee Ann
Cannot believe this happened. There were more staff than customers (there were 3 of us in line) yet only one teller opened. Other staff were enjoy themselves smiling and talking to each other. No sense of giving good service. Glad I was here to deposit money for someone.PUT YOUR BUSINESS SOMEWHERE ELSE.There are lots of banks with better customer service in Philly.
