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December 2023 by Bill Sid
I was there as a guest of a friend a couple days ago and extremely enjoyed my whole experience. The front desk staff was and is extremely helpful, kind, friendly, and professional! I also liked how it wasn't too crowded in the afternoon(4-5pm) I can't wait to go back and probably become a member myself! Happy holidays and God bless!
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December 2023 by Isaiah Frye
Super clean, super friendly staff, great location, lots of equipment - did I mention very clean ? ? 5 ?
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December 2023 by Pedro Yax
Good place to work out! Amazing customer service , the equipment is in good condition
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December 2023 by chelsea humphrey
Love them one lost sooooo much pounds going here
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November 2023 by Wei Yee Lu
Super Clean! Staff is constantly cleaning (thank you!). And the equipment is kept in good shape. The only thing I saw that was broken was the scale in the women's bathroom, which I told the front desk, and the next day, it was working.The only negative thing is that some gym goers have their sports cars parked on the sidewalk RIGHT IN FRONT of the gym (major eyeroll). We get it, you have a nice car. I would love for the management to do something about it, as it's a fire safety & pedestrian crossing issue.
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October 2023 by Barb Hauck-Mah (barbhmphilly)
We joined recently and have had great workout experiences at each visit. This location is open 24/7 with lots of free onsite parking. There are free lockers, and a wide variety of workout equipment. It's never been so crowded that you can't spread out from other patrons. The staff are welcoming and helpful. We use the bikes, treadmills and ellipticals. I was delighted to find rowing machines there too. The bathrooms and changing rooms are well maintained. They even have a free reward bowl of tootsie rolls waiting at the front desk.
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October 2023 by Ilene Wilder
Great gym. Clean, lots of machines always in working order. Friendly, helpful staff
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September 2023 by Angela Wooding (Angie Wooding)
While being stranded and homeless on the streets of Philadelphia, PA on July 10, 2023 between 7-7:30 PM, this gentleman by the name "Woody," alleged manager of Planet Fitness (see attached image,) stated I was not allowed to use the restroom/shower due to the fact that I was not a "member." I parked my car out front of the building and went inside to use the restroom/shower, beingsthough a female employee gave me permission to do so a few days prior. 15-20 minutes of being inside, 2 Philadelphia officers, 1 male and 1 female, entered the female restrooms and escorted me out of the restroom/shower area due to me not being a "member." When I exited the facility, I noticed my vehicle was missing. I requested an incident/theft report from both the store manager and Philadelphia PD, however, store manager Woody was unable to provide me with 1 at that time; Officer Nunez (male officer) only provided me with an incomplete document with a docket number written on it (see attached image.) I revisited the scene the next day, July 11, 2023 around 11AM and requested an incident form again from manager Woody, in which he informed me that I would need to complete the form myself (see attached image.) I also requested a video investigation to be performed, however, he mentioned that would be local law enforcements duty and responsibility which I understood. All in all, does this company have their own private security company to handle matters of accidents/incidents or is it the responsibility of the employees/management? With that being said, I consider this experience as: poor management, incompletion of proper documentation, poor communication, no responsibility and no accountability.
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September 2023 by Javier Romero
Not to crowded. The equipment looks brand new and clean.Users of the gym are organized and keep equipment in the same way.It has a good area for parking so, is really easy to park here.
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September 2023 by Roosevelt Robinson
I’m always greeted with a smile whenever I enter. My questions are always answered which means they are well trained.
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September 2023 by peggy reynolds
Spacious and lots of equipment. Friendly staff.
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July 2023 by Frank Brocco
Been very familiar with the fitness business and all types of people, training a friend but two altercations with two angry people in three months at that place is really sorry to say maybe it's to easy for anyone to join,to young to cheap anyone off the street can walk in.Maybe if they care about there staff they hire no one is hardly there to really work not 1 out of the 2 persons that work there give a dam....
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June 2023 by Change is Growth
I love this Location the gym is always kept clean and staff is very pleasant only down side I wish this location was 24 hours 7 days a week like the other locations
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June 2023 by D. Majesty
This planet fitness is definitely way better than the one I used yesterday in Washington. D.C I can't even talk about that one. Take care of yourself
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May 2023 by bassem saad
Great gym overall. The GM, woody, is a very nice guy and does a great job managing this gym. I highly recommend.