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December 2023 by Nathalia Pignato
Outstanding customer service. I called wondering if my order would be here by Christmas, even though the kind woman on the phone couldn’t guarantee my order would be here, she did the best she could do talk me through my holiday stress shopping and after asking what she would do if she were me, I placed my order in hopes it will be here by the holiday. I received my confirmation email and not even 20 minutes later received notice that my order was shipped out. Even if my order doesn’t get here by Christmas, I know that Philadelphia Independents does their best to make their customers, like me, happy:) Thank you very much for your kindness and humanity. Will be placing many many more orders with them:) Happy New year to all at Philadelphia Independents!
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December 2023 by Lexy Pathickal
This is my go-to place for gifts for loved ones! I’ve gotten multiple candles here and every single person I’ve given them to says they loved it. They support and sell small artists work, so I love knowing I’m supporting small businesses by purchasing items here.
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October 2023 by Tabitha N.
Had a great selection and unique gifts, a lot from local makers. Not your tacky tourist items. I went in looking for a postcard, ended up leaving with a pint glass with a unique design from a local artist illustrating all of Philedelphias most famous spots!
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July 2023 by J L
I didn't enjoy my shopping experience there, albeit their cute inventory. We were monitored the whole time (they were just watching us without talking), and were even denied opening and seeing a tea towel's full pattern when we asked. We were very polite and respectful during our short visit (and we DID purchase things from them at the end), so their hostility and unwelcoming attitude might very much be racially charged. We did not do anything—other than existing—to deserve that kind of treatment. As a person of color, I didn't feel safe at Philadelphia Independents and would not recommend any minority groups to go.
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June 2023 by Jo L.
I didn't enjoy my shopping experience there, albeit their cute inventory. The two staff, especially the tall brunette with a undercut and bang, were not friendly to say the least. We were monitored the whole time (they were just watching us without talking), and were even denied opening and seeing a tea towel's full pattern when we asked. We were very polite and respectful during our short visit (and we DID purchase things from them), so their hostility and unwelcoming attitude could very much be racially charged. As a person of color, I didn't feel safe at Philadelphia Independents and would not recommend anyone to go.
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June 2023 by Cherie C.
I buy gifts here, but I also buy stuff for me. I've gotten pillows, earrings, greeting cards, a cutting board, tote bags, and more. Prices are fair, and the selection is eclectic and interesting.It doesn't get more "shop local" for me than this place. When friends visit, we buy a Philly tote bag and fill it with a SEPTA key card and some Philly-themed gifts. Philadelphia Independents is a one-stop shop for that. Recommended!
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May 2023 by Robin G.
While small, this is an excellent place to shop, even if you are a resident of the city of Philadelphia. There was a person behind the desk but i didn't feel pressured to purchase anything. I did buy a t-shirt and card for a friend's birthday who lives in the city. There are a lot of other unique things to look at and buy. Please consider visiting these small, locally owned establishments as opposed to the larger box stores.
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April 2023 by J Z
Came in with my toddler and husband to get a Philly shirt on a nice day- no other customers, we were not being loud or irritating in anyway that I can reflect on but there was no greeting or even smile from the woman working- I complimented her store and she mumbled something to me, I bought a shirt and left feeling really uncomfortable and unwelcome. Now reading the reviews I’m not sure why it’s so difficult for her to pretend to be nice to customers over the years unless she wants her signature to be being known as the ‘rude gift shop lady?’ I felt bad that day and brushed it off thinking maybe she was having personal issues but seems to be a pattern! Too bad.
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April 2023 by Tom Z
Comes “wit” an authentic Philly attitude. What a weird way to run a small business.
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December 2022 by Erica F.
Excellent shop filled with local artisan gifts. Cute tees, hats, and more. Very affordable.
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November 2022 by Nupur Dhoot
Amazing small gift shop. Found what I wanted right when I entered the store. Super accessible from the Market -Frankford Line. Highly recommend going here if you want to buy souvenirs or gifts.
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November 2022 by Stephanie Carter
It makes me sad to write this review, but today’s experience was disappointing to say the least. My sister and I had traveled over an hour and a half to visit this shop to support the local artisans and makers of Philadelphia Independents on Small Business Saturday. Unfortunately, the female employee working behind the counter was extremely rude the moment we walked in and ignored us while she sat behind the computer for the remainder of our visit. Although there were many places that we could have spent our time today, we wanted to come here, and as a result of this experience will not be back again. This unfortunately is not the first time I have experienced this kind of behavior from the employees at this storefront. And, based on reading recent reviews, it seems some others share the same experience. Again, it makes me sad to write this, because I am passionate about shopping small and supporting local businesses, but this was not a place I felt even welcomed to enter. I hope it gets better.
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November 2022 by Tracie Lear
So many awesome, fun, locally made, beautiful items to be found here!
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May 2022 by Mercedes C.
Independents popped up just in time before hitting 95 to head home. Just so you know, this isn't your usual and boring gift shop that carries the mainstream thimbles and magnets. The shop is quaint and ties in interesting locally-made, Philly-based posters, T-shirts, kitchen towels, art and other one-of-a-kind handmade pieces. Independents owner, Ashley was a total sweetheart and even filled me in on Philly's slang which I thought was damn hoot. This is a cute treasure trove that worked out nicely when I nabbed 2 unique T-shirts and kitchen towels to gift.
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November 2021 by Maria Watts
Nice eclectic selection of artisan crafts and philadelphia themed souvenirs. A bit pricey, but some unique pieces great for gift- giving.
