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November 2023 by Majority C.
My dog developed post grooming furunculosis after bringing him there recently for an appointment. Very disappointed as I was hesitant on taking him there and should have bathed him myself instead.
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October 2023 by Jay Bla (BebeJayy)
Had everything I needed and it was pretty well stocked. Staff were helpful and pleasant
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August 2023 by Melanie Jones
Beautiful store great parking. Friendly people. I would like to see additional cashiers when the one lane gets overwhelmed
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July 2023 by MIchela L.
Great Grooming from Sadil he got the lion cut he looks like a lion my dog looked so cute nail done perfect very neat I will going back
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July 2023 by Allison H.
honestly petsmart is not clean. I have sent my dog overnight there twice and she has come back both time with kennel cough. pet smart is all about vaccinations yet they let dogs in who have the kennel cough. my dog is vaccinated and has her bordatella vaccine and it is heart breaking hearing her cough from this gross and unclean industry.
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June 2023 by Auggy Augs
I don't know why I always do this to myself. I never learn my lesson.Whenever I don't feel like driving to Jersey to the Aquarium Center, I make a stop at this PetSmart to add fish to my 55 gallon tank.I just recently purchased some guppies, neons and a Betta. I asked the salesperson if any of the fish were sick. She had told me that none of the fish that I was getting were sick. However, she pointed to the left of where I was getting fish and said that they all were sick. I got a bad feeling and almost just walked out. But, I went ahead and made the purchase anyway.I purchased fish from here probably about 5 years ago. They had ick and wiped out my entire tank, including my 10 year old, two foot pleco and my 20-year-old turtle.I will never learn.About a week after I recently purchased the fish from the store, the Betta does as well as the majority of my platy fish were dying. I had about 30 platys. I'm now down to 4. I wound up treating the tank and doing what are changes.I just found one of the newer guppies dead at the bottom of the tank.I will make that trip to New Jersey to the Aquarium Center from now on.PetSmart fish are always sick and kill your existing fish.
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June 2023 by Max Brindley
Have been shopping here for pet supplies for 3 years, and they never disappoint!
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June 2023 by Nia Gipson
This location has the most incompetent and rude groomers. Absolutely terrible service. Save yourself and your pet your time, energy, and money and groom them yourself before ever considering coming here.
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May 2023 by Chris Shepardson
Don't bother ordering ahead online, apparently takes over 24hrs to fulfill. There's much quicker options in the city if you are looking to save time.
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April 2023 by Anna S.
My roommate and I bought a tank and fish from this location. This was our first time having fish and we asked a lot of questions and told the associate to tell us anything we needed to know. He showed us a tank and we picked out two glo fish. We left that day saying we felt informed and prepared. The next day both fish had died. When we went back and asked a different associate, he said we should have let the water in the tank run for 24 hours. We were not told that, and we were upset that the first associate let us buy fish that same day and had made no mention of letting the tank run for 24 hours when he knew that we were first time fish owners and were nervous. We changed the water, ran the tank for 24 hours, and returned to buy two more glo fish. Within 48 hours, both fish died. We returned to the store and told by a third associate that the tank should be run for at least a week before introducing fish. They tested the water we had brought and said that it was too toxic. My roommate and I were upset again that we had asked so many questions, done everything right according to the previous associate, and ended up killing them all due to the negligence of the associates. I recommend YouTube if you want to feel informed and a smaller pet store that knows more about the fishes needs. They have so many fish crammed into the tanks and it's very sad to see all the ones that have passed away.
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March 2023 by Kristof I.
bought a 10gal fish tank and cant even put in a box and cashier telling you theres no box for it . crazy
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March 2023 by Tatiana C.
I booked an appointment through phone and I called the day of to give the groomer a very detailed description of how I wanted my dog groomed and when he came home I was very unsatisfied. I then called up to the salon and was given the run round just to have the owner call me a week and a half later with no solution and just a "find a suitable groomer". Not to mention they charged an extra fee for behavior. I feel like if you if you knew you couldn't do what I asked and if my dog was too difficult then I should have received a call to come get my dog. I would have been fine with that but $85 dollars when I am unsatisfied and no type of remorse or credit towards the next is absurd! I will never be back !!
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January 2023 by Gail Brunson
Stopped in to purchase two parakeets... I found two beautiful birds!... The staff were cheerful and helpful... A good experience...
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November 2022 by Alyssa Becker
I just adopted a lovely dog named Mark and we needed to find some toys for him to play with. We went to our local Petsmart and they have all the toys and items you can ask for! We also were able to get flea protection and dog food, which should last our dog for quite sometime.
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November 2022 by L u n e꧂
Today (11/03) at around 3pm, two lovely employees helped me catch this mouse I accidentally let out in the store and made sure I was all set up with the supplies that I needed. I forgot to ask their names, but one was bald and the other had blonde hair... both of them were awesome. <3
