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March 2024 by Marie MP
Quick service friendly staff
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March 2024 by Laily Sheybani
quanda and brittany are wonderful phlebotomists!!! sorry if i’m misspelling their names.
i dread blood draws more than anything - sometimes if i even think about the process i will pass out. i needed SO MUCH bloodwork this month - i thought it would take me ten visits. we got it done in two. they are skilled, gentle, all around amazing!!!
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February 2024 by David Ramsey
Quanda, Donna and the team were wonderful to me again! This is the second time i’ve come here and the service was quick, kind and professional despite the complicated tests i needed processed. I’ve never had more professional people draw my blood. Definitely go there.
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September 2023 by Sam Kalter
Always have been cordial and efficient
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August 2023 by Dallas Peterson
Ridiculously slow. Been here multiple times and each time they're understaffed, rude, & I don't see the people they have on staff doing much of anything. Their sign in sheet is paper & 20 feet from the attendants, so they have no idea if they're properly triaging client flowUPDATE: this lab also improperly handled my testing sample and I had to waste multiple additional weeks going through the process again. Incredible incompetency.
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May 2023 by Michael N.
The medical care provided is first-rate but at this point I think it's fair to conclude that the implementation of streamlined billing, digital record keeping and administrative transparency promised in the Affordable Care Act has yet to materialize at Penn Medicine. I can have tests done at Capital Health, Robert Wood Johnson and a litany of other Corporate Medicine Bonesaws in the region and when it comes time to pay my bill, Penn Medicine is the only provider who refuses to send an itemized receipt of payment to my email. They claim it's against policy thinking that snail mail is still the way to go. I have waited more than a month and in many cases, two or more for a record that we're square. Oh, it's not that they don't believe in efficiency as they'll wake you from a coma to snag your insurance information in the ER but they are clearly not comfortable with technology as prosaic as email. Well, good for them as they are now my provider of last resort... time to rocket into the 21st Century guys. Next time you'll wait, because the check is almost in the mail. Promise.
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January 2023 by Julia I.
Dr. Alhambra Frarey and staff in the OBGYN department are wonderful! They replaced my IUD recently and made it an almost painless experience. They were very keen to my needs as a patient and made sure that I felt comfortable at every step of the procedure. Highly recommend!
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August 2022 by Ranger P.
Probably one of the worst hospital experiences of my life; I guess it's true Penn Hospital is just a name now. Doctor was completely unprofessional; my wife asked a series of questions where they gave you the Penn runaround; totally negative and lack of empathy in the entire situation; you could just see they really didnt care about her concerns at all; Penn Hospital aint want it used to be... All they have left is their name. I suggest people avoid this place at all cost and find/research for better doctors bc these people as you'd expect are more into themselves and their own agenda; shocked at how bad it was; if youre looking for woke doctors with an agenda this is your place
