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“Great service!!! Been going coming to them since I was in middle school, now I’m graduating college never disappoints also the prices are unbeatable, very friendly, always makes you feel comfortable and i’m always satisfied with ALL my electronics.”
“My iPhone 13 stopped responding to touch, after an update forced through iTunes, and eventually a factory restore, it still wouldn’t work. I figured it might be a hardware issue so I went to open it myself. I’ve done this before, alas I failed this time around and broke the front sensor cable. I went to this shop to fix it and they couldn’t replace the sensor cable sadly, so I needed a new screen. They said they don’t typically do repairs on a phone that’s already been opened, but that they would anyway. They replaced the OLED screen and everything worked! Only took but 30 minutes.super happy with their services. Sucks that I paid almost 400. U is for a new screen when it looks like I can buy it for 200 bucks online and could have done it myself, but I’m also paying for services and the water proof seal so I get it.”
“Great service. These guys took the time to make sure my new phone was set up correctly. They also helped me pick out the correct accessories. I would recommend this location to everyone.”
“Hi,
I had an issue with switching my sim card from my broken iphone to s23 ultra ,and I was no longer receiving any text or sms from iphone users ,I went to main verizon store and they told me you should contact Customer service, I did but they couldn't help with it ,they send to apple they couldn't help me either, until I went to 24th and oregon verizon store ,The Boss Mr Lawrence
fixed my issue in a few minutes only,
I realy appreciate your help Mr Lawrence”
“I was recommended by a T-Mobile associate to IGenius , do to a ongoing issue with my phone & once I got here I felt welcomed and they were able to help with the issue, & have been coming here ever since !”
9:30AM - 6:30PM
3702 N Broad St, Philadelphia
Mobile Phone Accessories
“Went to the other cricket on Wayne & Chelten worst service came here the young lady got me a discount on my bill & free HBO I didn't know about coming here from now on worth the 5⭐”
“These guys are the best. I took my phone to the Apple store and they told me that I needed a new logic board. Instead of paying $1000 for a new phone like Apple wanted me to, I brought it here. They fixed the issue in 20 minutes while I waited. Highly recommend. 10/10.”
“Emmanuel was wonderful, very informative, we weren’t there more than 3 minutes before we got sat down and helped. I’m definitely recommending my friends to this store specifically.”
“I went to this Verizon location last Friday and it was over all a great experience . AJ was the one that assisted me. He was so patient, answered all my questions and got me in and out of there quickly. I will definitely return to this location and ask for AJ anytime I need any thing from Verizon.”
“Great service was attended to in a respectful manner and was able to get what I came for without no issues definitely will recommend to anyone looking for a phone and service”
“The staff was so nice and fixed the screen of my phone which wouldn’t turn on. They had a cute coffee station and place for me and my friends to sit while we waited. I’ve had no issues with the phone and it was amazing”
“I recently brought my laptop to the store due to a motherboard short circuit issue that rendered it unusable. Stacey promptly analyzed the problem and sent it for repair. She kept me updated on the repair progress in a timely manner and ultimately succeeded in fixing my laptop. I highly recommend this store to anyone in need of computer repairs.”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“Kirandeep helped me set up a new account/phone over a stressful situation my dad got me into… Kirandeep made this transition seamless and pleasant!!! Top notch service!!!”
“I dealt with Jackson for an issue with my laptop. Jackson was very professional and knowledgeable. Only thing I have issue with is if someone would promptly call and inform on an update.”
“I Love this phone store they do way more than just sell phones, they fix phones in the worst condition laptops & all that & they’re very courteous & informative about the devices they sell they close a lil early but one of the team members stayed open pass closing time & waited til I got there to get my phone if that’s not great customer service I don’t know what is and they are familiar with the community LOVE THIS PLACE!!⭐️⭐️⭐️⭐️⭐️”
“As soon as I entered I was greeted and my needs were met thoroughly. Symir made sure we were aware of ways to streamline our service while also assisting in the trade in process. Him and the other employees made sure we were taken care of, and most importantly they were accommodating and understanding of my autistic brother. I appreciate their effort.”
“Young man Mario was VERY helpful! Answered every question we had and made great suggestions...he didn't seem bothered by our questions and was very knowledgeable. We had a great experience!”
“Customer service is the best no one else is so nice. Horrible. Service rep named. Rom. Cannot speak English. Very rude...... customers always. Leaving his store.”
“Came here without calling and walked in with my phone being in two pieces. My baby sister threw my phone and the entire screen came off from the phone. I told Viktor what happened and he fixed it right away on the spot! I waited very short for the phone to be fixed and he gave me a free very good quality iPhone case for my phone and for all the trouble I’ve been going through. Thank you so so much! Best phone repair shop in PA!”
“I needed a screen protector and case for my new phone. I called ahead and when I got there they didn't have the case (my fault for not specifying Pro vs. standard iPhone). They apologized and gave me the screen protector for free! Super-friendly and helpful - will definitely go back.”
“What a beautiful representative you have working in this At&T store. Polite, professional, kind and very, very helpful. More companies should have representatives like HAILEY working for AND representing THEIR Company! Thank you so much for the amount of time and effort she spent with me and my Galaxy phone this afternoon at your STORE #2550 300. I Will definitely return to THIS STORE during the hours Hailey may be working. Evey Fauzer”
“They always give me great deals just got an upgrade last month and saved ALOT of money and the employees were so nice and so super sweet gave me a deal and a discount been with these guys for a long time best phone service I've had and my bill is very reasonable ????”
“I came to the store on Tulip St., Kevin dealt with me. He went through everything with me. He was a great help. His sidekick was a great help too. They need a promotion.”
“Overall my experience here exceeded EVERY EXPECTATION AND THEN SOME!! After many quotes/estimates, by far Powerbell LLC IS THE ONLY GO TO FOR EVERY ELECTRONIC DEVICES!!!GO FIX YOUR LAPTOPS, CELLPHONES, IPADS, VIDEO GAMES CONSOLES, AND MORE!!!! 5 OUTTA 5 STARS!!!! NEXT FIX...MY CELLPHONES!!!”
“I actually found this place on goggle it was cheap and the service was only 30 minutes and the woman behind the counter was very friendly and funny she had me and my daughter laughing the man behind the other counter that did the work never came out but he was fast and efficient and I was very happy with the service I definitely would recommend them to everyone”
“You can't come out of this store not satisfied, they will do their best to do business with you. They fix and repair phones too, if you are around that area and need to visit a phone store, you definitely need to give them a visit,,, thank you every one for the excellent customer service you provided. Best of luck....??”
“I went into the store on Wednesday February. The 14th Valentine's Day I was met by an associate by the name of Perla who was insisted me in a most fashion way possible for customer service was very convenient. It was very knowledgeable very understanding and when I left. I felt like I received what I needed. We need to have more people and customer service. To know how to treat people with respect and dignity. This is a person that you need to keep into your store to learn to teach others to be the same. Thank you”
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“Adam (the store owner) goes above and beyond with customer service. Service was fast and friendly, Adam is knowledgeable about the devices, and it’s very clear that he cares about his customers and his business. I was having an issue with my new phone (which wasn’t an issue at all, I’m just dumb) and he stayed late at the store waiting for me to return and help because he knew I needed the phone for work. Would absolutely come back here and would recommend anyone looking for a new phone to do the same!”