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September 2024 by DJ Den
Super friendly
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August 2024 by Lorena Mierau
Unfortunately the homeowners policy I had ended because the company closed, which doesn't happen often. This left me in a bind and with a divorce underway things were tight. I was helped enormously by Fredrick Courfuff from the Michael Browning Allstate Agency. Honestly, there were some hard moments thinking I would not be able to afford this coverage but these guys helped me when I needed it.
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August 2024 by Nelson Shabanaj
I was so pleased with the service I received from this business.
AllState Isurance ( Michael Browning ) ?
Thanks
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August 2024 by Yaneris Nunez
Micheal is very professional and takes his business seriously. I appreciate him helping me out with a situation.
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August 2024 by Bryan Brown
I am a mortgage lender that has worked with countless insurance professionals since I entered the business close to a decade ago. Since meeting Michael 2 years ago, I haven't used anyone else. Fastest turn around on quotes, best customer service, and fire rates!!! Thanks for everything, Michael!!!
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August 2024 by John McCarty
Great professional service and incredibly nice and considerate people on top of that. Every experience I have with these folks is a positive experience.
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August 2024 by Ritia Bates
This office was good, until I needed to cancel a homeowners policy. I sold a home and called the office to cancel on the day it sold. I was told it would be taken care of, but it wasn't. I phoned and left messages, and was repeatedly told that the manager wasn't in, he was on vacation.... excuse after excuse. I left voicemails, hoping to receive a call from Michael himself, but to no avail. I was told that the policy would be canceled....Well, I ended up receiving a letter from a collections agency for non payment of my policy. Why would I be paying for a policy, for a home I no longer own... I'm not going to say that Allstate, in it's entirety is bad, because I have another policy with them at a separate office. However, Michael Brownings office is unprofessional and disregards their customers wishes. Now, I have to deal with my credit being messed up, due to their failure to cancel a repeated request of cancelation. Yes, it will be resolved, but I shouldn't have had to deal with this in the first place.
I had to call the main customer service line and forward proof of sale on the date specified. The back office, will rectify the matter.
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August 2024 by thomas wojcik
I changed my insurance from Liberty to allstate after 3 years because of a high rate increase. I bundled them to save money but the auto rate was much higher than liberty, but the home rate was much lower. So overall between the both I saved money, but when the roof inspector said my roof wouldn't pass! just 3 years earlier liberty said my roof was in real good shape. So I went back to liberty and the roof inspector said the roof was in good shape, and I had to pay the original high price so I'm in worse shape than ever, thanks to mike browning and I told him about the bait and switch he became nasty and arrogant, I also filed a complaint will allstate and they apologized to me. Tom Wojcik
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May 2024 by George
Kateryna Zotic, Customer Representative was very knowledgeable, respectful, and efficient in meeting my requests to update my email address, email my current Driver's Registration card, as well as checking the status of my Joint Car and Home Insurance account.
She also noted that I have a 2021 Toyota LE and no longer own a Prius C. She also noted that Car monthly payments would still decreased contingent on my good driving history.She also acknowledged that my monthly account payments are lower since I also have a joint Home Insurance and Car Insurance accounts. She also noted that my request for a Monthly Statement will be sent regularly to my home address going forward when I spoke to her via telephone in mid March, 2024.
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May 2024 by Felicia Carter
First of all, I’ve never dealt with an insurance agency where the owner is in contact with you more than the associates who work there and I’ve been driving since 1998. I’ve never been to the agency; but I know if I were ever to go there, they would be just as welcoming in person as they are on the phone. I look forward to doing business with the Browning agency for many many more years to come.
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May 2024 by chris davis
You guys are the Best Allstate!!
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May 2024 by M Ch
Best agent I can't ask for more whenever you need something he gets it done without hesitation I definitely recommend mojus
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May 2024 by T. D. Lyles
Previous Homeoner Insurance Company cancelled my policy for no reason. Looked around to get quotes. Got alot of them, but Michael was the only one who took the time to listen to my needs and help me figure out what was right for me and my home. Also assisted with getting me some discounts to lower my price. Not to many companies will low their prices these days. Yes to get your business and he did. Thank you for taking a major stress off my shoulders.
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May 2024 by Alketa Morina
They are very professional. I will referral all my family and friend to them.
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October 2023 by Rosemary Torres
I’m very satisfied with my new Allstate auto insurance/ Homeowners insurance low disability prices.
