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March 2024 by Christina
Not recommended. We got a new phone with a trade-in and a screen protector, branded by T-Mobile. When we followed the instructions for the screen protector, it shattered almost immediately. The employee was completely unsympathetic and even said we shouldn't bother calling customer service because they wouldn't replace it either. Lol then what is even the point of customer service? Definitely not coming back here.
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August 2023 by J W
I thought I could buy flash drives but they don't sell them.
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August 2023 by Janice Watlington
I thought I could buy flash drives but they don't sell them.
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July 2023 by Liha King
I had an amazing experience here today. Both husband and wife were very helpful, patient and courteous.
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July 2023 by Stacey Johnson
Jenny & Jeremy were absolutely amazing. So patient and friendlyThanks ?
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June 2023 by Rebecca “Moss” Brannon
Their posted hours for Sunday are until 4pm, and that's what Google thought too. We got there at 3pm and they were closed.
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November 2022 by ciara banks
customer service is horrible went in to buy a phone and switch my carriers they had me calling doing all the work not very customer service like and i was told sense i had the iphone 13 it looks like i cant pay it off basically insisting i cannot afford what i come into the store for.
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October 2022 by Zabriya Daniels-Leach
Today I went into metro because somebody stole my phone the day before. I didn’t know what to expect but the minute I walked in I was met with kind people and they walked me and my mom through every step to getting a new phone and they were honest about all their options. 10/10 experience
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September 2022 by Lonlon Zubzub
The customer service at this location is excellent!!
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July 2022 by Sheila Roberson
They are soo helpfuland Polite
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October 2021 by james Villarreal
This is the most excellent Metro store in Phila.It makes me recommend Metro to all my friends."loving professional courtesy is their motto."
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October 2021 by Karen Aycox
They very very nice and helpful to me love them guys thank you
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September 2021 by William White
Jenny and the other respective were well-informed and made switching over to Metro very easy. They provided me with helpful information and provided me with very welcoming customer service.
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September 2021 by Robert tibb
Very good customer service. Very clean and friendly. Wants to recommend to my people this location (Metro by t mobile)
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July 2021 by Sara Starr
Excellent service team at Wadsworth location! Thank you.
